Matador Meggings review for PushOwl & Brevo:Email/Push/SMS
May 6, 2021
STELLAR customer service!!! From onboarding to maintenance, they've provided the best customer service I've ever received. I even hopped on a call with their CEO, who was very helpful. My only constructive feedback their poor reporting and over-attribution. They attribute all sales to themselves even though the person may not have seen or nor clicked on the notification. It's crucial to have "clickthrough" conversions separated in the reporting & attribution. Also, any other more detailed/advanced reports are on the higher level tiers. When you use Facebook or Google or any advertising/marketing platform, the reporting is provided to everyone by default. They need to figure out other features to add to the premium tier and enable accurate reporting to everyone using & paying for the tool.
Thank you for your detailed feedback! We are introducing the advance reporting features soon and will be making it available to all users, even on the free plan. We have also enrolled you into our reporting feature BETA, so that you can get early access and provide us with more feedback on how to improve. We're also going to be launching custom attribution settings so you can change the attribution window and type to better suit your reporting needs.
Email Marketing, Web Push Notifications, & SMS for Shopify