Rating

4.9

feedback

124

Reviews

chart

#9,784

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    25%
  • Less than a month
    36%
  • Less than a year
    27%
  • More than a year
    3%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the exceptional customer support provided by individuals like Leo, Bonnie, Ethan, Jack, and James. Customers appreciate the immediate assistance, step-by-step guidance, and quick responses to queries. The app is commended for its user-friendly interface, customizable templates, and affordable pricing structure. Users highlight the effectiveness of the app in recovering abandoned carts and its seamless integration with Shopify. However, there are a few negative reviews mentioning hidden fees and difficulties in canceling paid plans.

Highlights

Exceptional customer support and quick responses
User-friendly interface and customizable templates
Effective in recovering abandoned carts and seamless integration with Shopify
Affordable pricing structure
Negative reviews mentioning hidden fees and difficulties in canceling paid plans

Rating Breakdown

  • 5
    95% (118 ratings)
  • 4
    2% (3 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 87% (108)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 18, 2026

The response was very timely, which was a good experience.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 28, 2025

The person named Leo helped us alot

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Just started using this app and as of right now it seems great. The support is great also!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We’re glad the app is working well for you so far, and happy to hear you’re enjoying the support.

5 / 5 Share

Dec. 4, 2025

I just installed this app, and what blows my mind is the immediate support. Leo reached out and provided step-by-step instructions for a seamless setup. The initial process and unknowns. But it's good to know he'll be there.

Using app

About 6 hours

Total reviews

8

Average rating

4.9

Developer Reply

Thank you for the great review! I’m glad I could reach out right away and guide you through the setup smoothly. If anything else comes up along the way, I’ll always be here to help.

5 / 5 Share

Dec. 3, 2025

Fantastic Plugin, Even Better Support! Top-tier technical support. When we had questions about configuring multiple domains, the team provided accurate, swift, and patient assistance. They know their product inside out and genuinely care about solving your problems. A reliable partner you can count on!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the feedback. We’re glad to hear you’re satisfied with both the platform and the support — our team is always here to help you move forward with confidence as your marketing grows.

All reviews

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