Rating

4.9

feedback

132

Reviews

chart

#8,660

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    26%
  • Less than a month
    36%
  • Less than a year
    27%
  • More than a year
    3%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by team members like Leo, Bonnie, Jack, and James. Users appreciate the app's ease of use, affordability, and effectiveness in recovering abandoned carts and running email campaigns. The support team is highlighted for being knowledgeable, responsive, and helpful in guiding users through setup and troubleshooting. However, there is one negative review mentioning hidden fees, which could be a concern for some users.

Highlights

Positive customer support experience with team members like Leo, Bonnie, Jack, and James
Ease of use and affordability of the app
Effectiveness in recovering abandoned carts and running email campaigns
Knowledgeable and responsive support team
Concern about hidden fees mentioned in one negative review

Rating Breakdown

  • 5
    95% (126 ratings)
  • 4
    2% (3 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 87% (115)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 1, 2026

great service thank you James

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Store

Flurr

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2026

Exceptional App and Good Customer Service. 100% Recommended.

Using app

10 days

Total reviews

13

Average rating

5.0

5 / 5 Share

Feb. 17, 2026

great support, Thanks for everything

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Amazing service, and great setup for reaching out to costumers!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

All reviews

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