Rating

4.9

feedback

143

Reviews

chart

#10,652

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    25%
  • Less than a month
    36%
  • Less than a year
    27%
  • More than a year
    3%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many users highlighted the quick response times and helpfulness of the support staff, particularly mentioning team members like Leo, James, Bonnie, and Ethan. Users also appreciated the app's features for recovering abandoned carts and its ease of use. Additionally, the transparent pricing and customizable templates were mentioned as positive aspects of the app. However, there was one negative review mentioning hidden fees, which stood out among the numerous positive comments.

Highlights

Excellent customer service and support
Quick response times and helpful support staff
Features for recovering abandoned carts and ease of use
Transparent pricing and customizable templates
Negative review mentioning hidden fees

Rating Breakdown

  • 5
    95% (136 ratings)
  • 4
    3% (4 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 85% (122)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

May 4, 2026

I had some issues/concerns with the Uppush Abandoned Cart Recovery App on my website wisdomistimeless.com, for my online store JAMILLIAH'S WISDOM IS TIMELESS SHOP. I reached out to them through their chat. Leo, with customer support, responded to me quickly, addressed all of my concerns, and was very helpful! As a result, I recommend this App.

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

April 25, 2026

This is amazing, I give it ten stars! The support is also beyond imagination, Mr. Leo. Thank you, I will recommend your app to my friends.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 21, 2026

Just getting UpPush integrated into our abandoned cart flow, but the real time chat support from Ethan has been impressive and extremely timely.

Store

DICA

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2026

The service was excellent, and the customer service staff resolved my issue perfectly.

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2026

It was surprisingly easy and seems to be working well and if I believe the report the $12.99 a month I'm paying for it it just made $89 in sales within the first month of using it and as it hasn't been going very long, and it's one of those products that does better as it goes, we will havevto see how much better it can do than it already has. But so far it exceeded my expectations and if I had to add anything beyond the product is great I would say and the support is absolutely fantastic.. so far if they don't keep up the excellent above and beyond support work that they've been providing well I'll come back here and we'll revisit this five-star review.

Using app

20 days

Total reviews

4

Average rating

5.0

All reviews

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