ESPĒ review for QuickBooks Online Global

March 14, 2023

There was an email stating a workflow problem, and being a newbie, I didn't know what that meant exactly. I was able to connect with Quickbook supports, and the customer service agent Ronnie was a tremendous help. I was under the impression once I added all my tax information, that would be it, however, I had to go to the app and set taxes there as well, which is missing information upon setting up the app integration. As a newbie, this wasn't very clear as to why my transactions were not integrating. It was really a quick fix. Also having a customer support agent, Ronnie at midnight after my night job, working on my side job before I relaunch was an incredible surprise. I am super grateful for the support of Ronnie. Ronnie was very patient, informative, and professional and we resolved matters quickly. I even learned from the experience. Bravo! It's a great app, and definitely an asset for business to have that integration.