QuickBooks Online for Shopify

QuickBooks Online

Sync your sales channel with QuickBooks Online

Developer
View on App Store

Rating

4.8

feedback

2,990

Reviews

chart

#128

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    15%
  • Less than a month
    22%
  • Less than a year
    35%
  • More than a year
    23%

Reviews Summary

The reviews for this Shopify App are mostly positive, highlighting the exceptional customer service provided by the support team. Customers appreciate the quick resolution of issues, helpfulness, and efficiency of the support staff, particularly mentioning names like Sherwin, Jasmin, Nick, Chelle, Jenny, Jebran, and Francis. The support team is commended for assisting with syncing problems, troubleshooting, reverting to older versions of the app, and guiding users through the integration process. However, there are some negative reviews regarding the new app version, mentioning issues like syncing errors, lack of user-friendliness, and functionality problems. Customers express frustration with the new connector breaking integrations and causing difficulties in syncing transactions.

Highlights

Exceptional customer service and quick issue resolution
Positive feedback for support team members (Sherwin, Jasmin, Nick, Chelle, Jenny, Jebran, Francis)
Negative feedback on the new app version causing syncing errors and functionality problems
Appreciation for assistance with syncing problems and troubleshooting
Frustration with the lack of user-friendliness and issues with the new connector

Rating Breakdown

  • 5
    92% (2,746 ratings)
  • 4
    6% (180 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (40 ratings)

Reviews with Text

  • 100% (2,988)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 4, 2026

Chelle was great! Even though we have to wait on developers, she explained the situation and process clearly and kindly.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

March 4, 2026

Jasmin was very helpful in identifying our issue and resolving it. She made things very simple for us

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2026

Sherwin was great help in resolving my issue with the connector app

Store

Fotobox

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2026

Its working perfectly and all transaction is sycronised. For support during conflicting product setups i was actively supported by the team through their support chat, it was done by Nick on their side. Thanks a lot Nick for the quick and effetive support

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2026

Nick was great at helping me sort out the errors in Shopify Quickbook's connector. I'll definitely head straight to the support portal https://support.onesaas.com/hc/en-us if I run into issues again.

Store

NTMG

Using app

--

Total reviews

3

Average rating

5.0

All reviews

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