QuickBooks Online Global
Sync your sales channel with QuickBooks Online (Global Only)
Rating
4.9
feedback
1,983
chart
#92
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
12%
-
Less than a month
22%
-
Less than a year
48%
-
More than a year
16%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with customers praising the app's ease of use and the exceptional customer support provided by the team. Many customers mentioned specific support representatives who were knowledgeable, patient, and quick to resolve any issues. The app is described as comprehensive and effective in streamlining accounting processes, saving merchants time and effort. Customers also appreciate the seamless synchronization between Shopify and QuickBooks Online. However, a few customers mentioned initial challenges in setting up the app, particularly for beginners. Overall, the app is highly recommended for its functionality and outstanding customer service.
Highlights
Rating Breakdown
All reviews
Sept. 29, 2023
David is an absolute superstar! I was facing a dilemma and reached out to him for assistance. To my astonishment, he swiftly resolved my issue in less than a minute! His efficiency and expertise are truly commendable. David has set the bar high for exceptional assistance, and I'm genuinely impressed with his promptness and effectiveness. Kudos to David for being an outstanding helper!
Sept. 29, 2023
Great customer service through the chat feature however the app is clunky. I would expect seamless, instant transactions considering it is owned by Intuit. Not recommended because it has lots of bugs. I had what support called "unknown errors" and orders that just didn't sync at all without warning or error messages despite the big green checkmark showing everything was working. An app like this needs to be 100% reliable once set up properly. Just a few of the many bugs: Sync is extremely delayed. Can't set up customer payment terms to match shopify. Can't manually re-sync an order. Any changes on the Shopify order side are not re-synced.
Sept. 28, 2023
David was very helpful and knowledgeable. We have managed to fix all the issues within the minutes. Thank you so much!
Sept. 28, 2023
Thanks ROM. You always find a solution, and you do it very quick, with a personable attitude. It's good to deal with someone who knows what they are doing. Will not hesitate to recommend you. 5 stars.
Sept. 27, 2023
Clarrise helped me or assisted on what to do after integrating the apps, and she's very helpful. Now i need to try and wait if my expectations to the apps to my QBO will meet my expectations as still currently syncing.
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