QuickBooks Online for Shopify

QuickBooks Online

Sync your sales channel with QuickBooks Online

Developer
View on App Store

Rating

4.8

feedback

3,057

Reviews

chart

#391

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    14%
  • Less than a month
    22%
  • Less than a year
    35%
  • More than a year
    24%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team. Many users highlighted the patience, knowledge, and quick resolution of issues by support agents like JASMIN, Chelle, Sherwin, and Nick. Customers appreciated the prompt assistance in resolving syncing problems between Shopify and QuickBooks Online. The app itself was described as straightforward and powerful, saving users time in reconciling accounts. However, there were a few negative reviews mentioning issues with the new connector causing problems and the app not syncing transactions correctly.

Highlights

Positive customer support experience and quick issue resolution
Efficient syncing between Shopify and QuickBooks Online
Straightforward and powerful app functionality
Issues with the new connector causing problems
Some users experienced difficulties with transaction syncing

Rating Breakdown

  • 5
    91% (2,792 ratings)
  • 4
    6% (187 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (50 ratings)

Reviews with Text

  • 100% (3,051)
Review RSS Feed Review RSS Feed

All reviews

3 / 5 Share

April 27, 2026

I don't know about the app yet, but Sam was great working through a setup problem

Using app

--

Total reviews

1

Average rating

3.0

5 / 5 Share

April 27, 2026

francis was great with the issue i had giving me multiple workarounds and following up once my issue is resolved

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2026

Sam was incredibly helpful and patient. His customer service is a credit to the company

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

April 27, 2026

The most glitchy app ever. Intuit cannot create anything without an insane amount of glitches. Support just blames shopify for it not working and won't actually help you resolve the issue.

Using app

Over 4 years

Total reviews

13

Average rating

2.9

Developer Reply

Hi there, very sorry to hear about the experience. Could we request that you get in touch with out integration experts via [email protected], so that we may assist?

5 / 5 Share

April 24, 2026

Chelle was very kind and willing to help. Ultimately, I needed to contact Shopify support for assistance on this issues, so it was not resolved.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

All reviews

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