All reviews

Rating Breakdown

  • 5
    92% (2,738 ratings)
  • 4
    6% (179 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 100% (2,978)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 27, 2026

JASMIN was quick to help resolve my online issue!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Nick was helpful tonight in solving the on-going issues we were dealing with after the new version was integrated.

Using app

--

Total reviews

11

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Nick was very helpful

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Chelle was very efficient and was able to help me with my questions about the reconciliation process of the Shopify integrations right away! Great customer service from Chelle!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Jenny is the absolute best, fantastic support and really strives to make this worthwile

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Jebran was very fast, and supportive through the setup process

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

Chelle was really helpful and friendly. Great service!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Arlene was very helpful with helping me troubleshoot our sync issues.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Support is always responsive and friendly. I have worked with Francis and he is great!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2026

JASMIN was incredibly helpful with resolving product syncing issues to get us back up and running quickly

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2026

We were able to update the inventory classification of the store product by the help of Rods of OneSaas. She was thorough and patient on looking on our different stores and finish the project. I appreciate the great service.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2026

Jenny was very helpful in navigating me through adjusting how Shopify transactions were pulled into my books.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 19, 2026

Sherwin cleared out my errors in QB within a minutes. Thank you!!!

Store

ORYKTO

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2026

Live chat assistant saved the day as the connector that syncs transactions was having issues since a major upgrade. I was able to get it resolved with the kind help of Sherwin who advised me that there was an active issue the developers are working on. The solution for now was to roll-back to the previous version and sync from the date of thee last successful import. Sherwin also kindly fixed issues with some transactions that could not initially sync using the old connector. I hope the new version get's fixed soon :)

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2026

Sherwin jumped on and assisted and after noticing my account had some syncing errors that needed to be cleared! Fixed quickly and was very polite and professional

Using app

About 1 month

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 18, 2026

Thanks to Jii , very helpful !

Store

Cavavin

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2026

Francis was very helpful with getting my company's sync to QBO aligned again. Thanks to suggestions and proactiveness of Francis the data was restored :)

Store

Jawngo

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2026

Jebran helped me revert back to the previous version of the app with ease

Store

No2moro

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2026

Jebran was helpful. Unfortunately, it was identified as a new issue and it has been escalated to development team. Initial sync and connection was good but the app requested a resync, and I can't change the settings. Still syncing though.

Using app

3 months

Total reviews

10

Average rating

4.6

5 / 5 Share

Feb. 16, 2026

Leaving a 5-star review for the customer service only - not the new app. Big shout out to Nick for the great service and for helping me reconnect my Shopify store to the old (original) version of the app. I feel the same as many others in saying that the new app version was rushed and removed a lot of functionality, which is turn did not meet my needs. Nick helped get things set up they were previously and stayed with me throughout the process to ensure everything was working properly. Great work Nick!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0