QuickBooks Online

Great customer support. Chelle answer all our questions to update connectors to shopify.

Excellent support from Rods on the QuickBooks Connector team! He was patient, knowledgeable, and genuinely committed to helping us resolve a complicated Shopify integration issue. He walked through multiple tests with us, helped identify a working solution, and escalated the remaining issue to engineering for follow-up. We're not quite finished with the integration, but Rods made excellent progress and provided outstanding customer service. It's refreshing to work with someone who takes ownership of a problem and follows through. Thank you, Rods!

The connector works well. Our business stretches the limits of Shopify so we expected some challenges with the QBO integration. Samantha did an excellent job and gave us the guidance we needed. Nice work!

I have used Quickbooks Online for years, but have never integrated our Shopify account. The process was pretty seamless, but where the service really shined was with the support staff. Jenny was incredibly helpful and took her time with me. We were able to communicate via chat for about 2 hours while she answered all of my questions and concerns. By the end of our session I left feeling more confident about the connector and the role it would serve for our business model. I am hoping this Connection is going to make a world of difference in boosting our efficiency. Thank you, Jenny for your patience and great communication!!

Works well with a couple glitches around deposit matching. 5 stars for Ruth - she has helped me get a workaround for those issues.

Valerie was able to guide me through and unfortunately their is a pending change required in the software to fix my intergration and will Notify me once the change is made. Thank you

Sherwin was extremely helpful. Providing guidance and walking me through resolving my issues

Chelle was very good and responsive. Thanks!

Maycel has really spent a lot of time trying to help with issue today - thank you

Great help from JEBRAN, he helped me through all of my issues and took all the time to support my needs.

Valerie was really helpful and was very patient with my questions.

Had missing sales transactions for the last three months which I could not post manually as well. Chelle was super quick and helpful! Great support!

Had some issues migrating to the new Connector app from the old, Sam jumped onto the live chat and it was sorted in about 10 minutes, super fast response and fixed on the first contact.

Ruth was great, super quick responses :)

Valerie was really helpful in getting the new Shopify connector set up. I had a lot of questions and she was very patient and knowledgeable in helping me understand and resolve my queries. Thank you!

Sam was great!

Sherwin was really helpful with my new Shopify Connect Intergration! Great service

I agree, the integration has really messed up my business account. However, Vinny was able to answer all my question and resolve the issue.

we have had a fair few issues with the new integration upgrade which isn't great at all so have contacted quickbooks a few times with various issues. This time round, Jeb was our contact, he was quick and efficient and explained the issue quickly and honestly unlike some of the other contacts we have had who have not helped at all. Thank you Jed, the stars are all for your service not the upgraded app

Thank you so much to Sam for all your help. I am completely new to this and had no idea what i was doing. Sam was extremely patient and guided me through each step.