QuickBooks Online
Sync your sales channel with QuickBooks Online
Rating
4.8
feedback
3,037
chart
#86
All reviews
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April 13, 2026
Great customer service to find our issue. Ivy was great to explain and fix our issue.
April 13, 2026
You really can't ask for better help than from Jasmin. She helped escalate a small issue with some of the imported Shopify orders to get this resolved. I recently moved from another accounting package that didn't connect to Shopify directly and am so glad I did. The import is so much cleaner and doesn't need anything doing to it unlike the previous package. Perfect experience.
April 10, 2026
Rods was very helpful in assisting me today - was able to solve my problem quickly
April 9, 2026
Amazin service rendered by Nick who was extremely helpful and knowledgeable.
April 8, 2026
Nick worked hard to resolve my issue; his communication was solid, and he understood the product and my needs. Very much appreciated.
Using app
About 2 hours
Total reviews
1
Average rating
5.0
April 8, 2026
Chelle was a great help today! I hope to be able to connect with Chelle again in the future should I need any more assistance.
April 7, 2026
Great service from Vinny to help revert back to the older integration. Although it did take 2+ hours to get it sorted. The new integration didn't work for me - sales revenue wasn't pulling through correctly and payments were going to undeposited funds. But since reverting to the old integration everything is working great.
April 7, 2026
Chelle was extremely helpful and answered all my questions. Great customer service :)Thank you!
April 7, 2026
really happy that Sam helped me manage and correct the error of the new app of shopify.
April 6, 2026
RODS is amazing! Patient and making sure everything is working. What a champion and THANK YOU! Pay him well!!!!! BONUS TIME!
April 2, 2026
Hensleigh was a great help, today and yesterday, and gets 5 stars. However I feel like the shopify integration app is a MESS and qb can do MUCH better!
April 2, 2026
I have just started using it, needed some help, RHICA did a great job assisting me through initial setup and everything looks good so far.
April 2, 2026
Sometimes the connection is buggy, but thankfully the support team is wonderful. Sam helped me to go through everything and fixed the mess. Sam is wonderful.
April 2, 2026
Excellent customer service from RODS today, i was very confused but RODS sorted it for me in no time. Thanks again.
April 1, 2026
Great help with explaining the whole process and sticking with me for almost 4 hours. Francis was extremely patient and knowledgeable throughout, making sure I understood every step clearly. He also helped me with the QuickBooks and Shopify integration, which made a big difference for my business operations. On top of that, he took the time to answer all the questions and doubts I had without rushing, which I really appreciated. Overall, it was a very smooth and helpful experience. Shoutout to Francis for the excellent support looking forward to more assistance in the future!
March 31, 2026
Having just come from a monstrous experience with Tik Tok customer service that lasted days, speaking to automated bots and no resolution after four days, It was a pleasure to speak with Nick on The Shopify Connector who jumped in and helped me resolve syncing issues immediately. He stayed every step of the way and walked through everything with me until it was perfect again. A real gem!
March 31, 2026
I had a great experience with Jasmin from the QBO Connector support team. She was extremely helpful in assisting me with integrating Shopify and QuickBooks Online. Jasmin guided me step by step, explained everything clearly, and made sure the integration was set up correctly without any confusion. Her support saved me a lot of time and stress. Highly professional, responsive, and knowledgeable — I truly appreciate her help. Thank you, Jasmin!