All reviews

Rating Breakdown

  • 5
    94% (2,384 ratings)
  • 4
    6% (159 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (17 ratings)
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4 / 5 Share

May 20, 2025

Nick solved a lot of my problems. Very helpful. I still have problems to solve with the interaction of Paypal exchange differences. Thanks Nick you are very supportive.

Using app

14 days

Total reviews

1

Average rating

4.0

4 / 5 Share

May 15, 2025

Very quick and professional help from Nick. Easy to ask questions of and immediate responses. He has solved a few issues we had. The app itself works well but we have had to troubleshoot a lot of issues. Instructions on the app are minimal, so although it tells you generally what the problems are, it's not obvious how to solve them.

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

May 8, 2025

I had a problem and Nick said “solved”. I’m so grateful!

Using app

11 months

Total reviews

1

Average rating

4.0

4 / 5 Share

April 8, 2025

While the app is ok it does have bugs. And it if wasn't for the excellent support of people (Sherwin) it wouldn't be nearly so good. Thank you Sherwin! Sherwin gets 5 stars!

Using app

Over 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

March 14, 2025

This app is crucial in sending sales from Shopify to QBO. I have never had a problem in 5 years. Sherwin was very speedy and new exactly how to fix my problem to get the two programs to connect again. Thank you Sherwin!

Using app

Over 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

March 11, 2025

BEN was very helpful in coming to assist with the connection

Using app

21 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 20, 2025

The App wouldn't launch for me, Sherwin was great customer support and gave me an alternate way to access the Connector App. Quick and efficient service. Thanks Sherwin!

Using app

24 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 3, 2025

Ben helped me sync things up into QBO so quickly!

Using app

Almost 4 years

Total reviews

3

Average rating

4.3

4 / 5 Share

Jan. 23, 2025

chat with BEN. He performed a sync like i requested. Happy with the service. Also spoke with SHERWIN the following day. He was also extremely helpful and answered all of my questions.

Using app

10 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 22, 2025

Have had a few hiccups with it so far but luckily, Nick, was able to help us out with our last one. If you are confused just send a message to the chat. They are actually helpful and Nick even fixed the issue himself.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 21, 2025

I am just working on setting up our connection with shopify and Sherwin was able to provide a detailed answer for what I was having troubles with.

Using app

About 20 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 13, 2025

The QBO and Shopify connection is critical for keeping our business running but let me tell you the service side of this app is the best. I got stumped trying to figure something out and the support team here is great. BEN held my hand through some setup stuff I had messed up and we got a bunch of my sync cleaned up in no time!

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 8, 2025

Two issues fixed. Thanks sherwin!

Using app

7 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 7, 2025

Got little issues on sync but with Nick help everything went smooth again: very professional and quick solver.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 3, 2025

So far so good. Ben has been a good help getting everything sorted.

Using app

About 1 hour

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 11, 2024

Nick @ support was a great help when I started getting some errors. Quickly showed me some work arounds.

Using app

Almost 3 years

Total reviews

2

Average rating

4.0

4 / 5 Share

Nov. 22, 2024

Nick was incredibly professional and patient!

Store

Vibe

Using app

Almost 4 years

Total reviews

18

Average rating

4.6

4 / 5 Share

Oct. 1, 2024

Recommend the app. Sherwin helped me today and was very knowledgeable. Every time I have contacted Support, the agents have been super helpful and quick to respond.

Using app

About 1 hour

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 17, 2024

App has limitations but Nick has been very helpful with addressing our concerns.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 10, 2024

Great support team, Thanks Paul.

Store

kayara

Using app

About 2 hours

Total reviews

4

Average rating

4.8