Tempest Works review for QuickBooks Online Global

May 19, 2023

4 Stars for the technical integration, the lack of cost values integration and starting stock values for products means there needs to me a lot of hands on either data entry or duplication of efforts in the creation of products for inventory and tracking purposes. These are two key core data points for both accounting and sales reporting, its a little baffling that QBO hasn't resolved this. The best work around is a process to manually update the entries, or to have the new products updated with a 3rd party app, or forego this part of the integration completely. 5 star rating for customer service. I have been working with Sherwin and they have been very attentive and hands on and helped me with re-configuration of our integrations to Shopify. I would 100% recommend the support team, they now just need to be given the right tools and product features so they don't have to work so hard to help us.