2nd Story Goods review for QuickBooks Online

Ben provided excellent customer service! and I usually get great service from this app. There is however a big problem, the app only updates orders on the initial creation - so if you need to update the order in any way - refund or upsell or any kind of customer service - the change will not flow through to QBO. If the app could update existing orders it would be 5 stars - but missing that function leads to complicated often unnoticed errors that can add hours of backend work to straighten out.