All reviews

Rating Breakdown

  • 5
    93% (285 ratings)
  • 4
    2% (5 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (10 ratings)
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5 / 5 Share

Nov. 15, 2016

Just the app I had been looking for to allow customers to take control of their own design process. Still early days on the app but am grateful that Ramon has been so helpful in getting me up and running and also in ironing out some teething issues. I think we will be on the most extensive version of this software before the month is out! Thanks again

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2016

So far so good! It's a Lot more simple that other (more expensive) t-shirt building software out there. Ramon is very good about responding to inquiries, and is open to suggestions for improvements.

Using app

5 months

Total reviews

2

Average rating

5.0

3 / 5 Share

Nov. 5, 2016

Product could be great, except it needs more attention to detail. If I create a collage and have customers upload images only in specific areas that I assign, they can only crop the picture, they aren't able to resize. Also, sometimes depending on the picture size, the image uploads sideways. And there is no way to rotate the image once its uploaded to a collage. This is not good for a non-computer savvy customer. Customer support was great right up until I brought up this issue, I even sent snapshots of the problem but was ignored for about a week. It was only when I asked if my email was ever going to be answered that I got a response right away. Reply said these issues were going to be fixed but did not specify when. Update: I will explain why I am giving 3 stars. Star removed because there is no way to rotate image once it's placed in collage area. If a non-computer savvy customer uploads image how are they going to be able to make the collage image upright? Star removed because I didn't get a response in timely manner, and would probably have never gotten a response if I hadn't emailed again. This is my review, not saying it's a bad product, I was very impressed by it and a lot better than most. If the customer support had been there it would've gotten 4 stars.

Using app

5 days

Total reviews

1

Average rating

3.0

5 / 5 Share

Nov. 4, 2016

Perfect for what I needed. Excellent customer service, I'm not an expert with coding but Ramon helped me through the process and it works great!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2016

Excellent app. Exactly what I needed for my business! Ramon was so helpful and was able to get some coding updated for me quickly. Great customer service!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 1, 2016

Ramon is very very helpful. Would definitely recommend this tool. Has made our workflow much smoother.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2016

Product customization is absolutely crucial to our business and Ramon has been there every step of the way to assist us in getting things just right. The customer service is excellent and we're excited to see how Qstomizer is going to give us a competitive edge in our field.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2016

Very professional and quick to respond to any issues that may arise. I am very pleased with working with this group along with their Lead Developer.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2016

I have been using the Qstomizer app now for a couple of weeks while creating my new ecommerce store for customized/personalized products and I absolutely love this app! When my store was in Magento I tried 2 different creators for customer customized apps and had great difficulty understanding all the steps just to create the template let alone to get it to work in my store. I have had a couple of questions through the installation and testing of the app and Ramon has been spot on extremely quick with his answers and responses. I would definitely recommend this app for any custom or personalization business.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 6, 2016

App is very useful, easy to implement into the store and easy to use for customers to create customised t-shirts. Very happy with it. By the way, support is the best. Ramon helped us a lot during installation. There is no better similar app.

Using app

About 1 year

Total reviews

8

Average rating

4.3

5 / 5 Share

Sept. 27, 2016

Love this app, it does everything I wanted it to, but most importantly is the amazing support. Above and beyond, very helpful. I tested out all the other customization apps and they don't do nearly as much as this... there is no comparison. this app is worth every penny!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 23, 2016

I've been using the App for over a year now. The support is spot on.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 20, 2016

This app worked somewhat for the first two months and now it does not work. The support is non existent. I will not buy from this developer again.

Using app

3 months

Total reviews

2

Average rating

1.0

5 / 5 Share

Sept. 10, 2016

Fantastic app, initially some trouble due to conflicting apps but Ramon spent hours hunting down the problem and to resolve it for me. This was an error unique to me only, so it was a big chunk of time to spend on one customer. I'm really very grateful! This level of support is outstanding. The app itself works very well on desktop and mobile. Having looked at all the Shopify customizer apps, I am very glad I chose this one!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2016

Ramon is amazing! The app works flawlessly and after just a few emails Ramon had everything customized exactly how I wanted it. Support is perfect and the App is great.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

July 7, 2016

Support, Support, Support. Ramon was beyond responsive to all my questions. I'm not a designer and was uncomfortable adding code to my website. Ramon took an hour of his time and walked me step by step through the whole process via a one on one live chat. Who does that anymore...Qstomizer does...I'd give them a 10 Star review if I could.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2016

Easily the best customization app available for Shopify. And Ramon from the support team was extremely helpful in getting the app up and running for our store.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2016

Best customise apps, the developer is very helpful welldone. Really recommended apps with all the help you need from the developer.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2016

Great app and even better customer service. I had a few issues getting some things to work but Ramon was a huge help and very prompt in resolving my issues. Would highly recommend this app to anyone needing to sell customized merchandise!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2016

This app is exactly what I have been looking for. I have been testing it with my customers and so far all I have had is positive reviews. If you need your customers to be able customize online you have found an excellent solution with this app. Ramon has provided excellent support in a timely manner. Usually quicker than expected. He seems happy to help no matter how little one may know about building a site.

Using app

About 1 month

Total reviews

1

Average rating

5.0