PoppyandPeaches.com review for Bulk Discounts Now WOD
Nov. 20, 2019
App is unpredictable...only applied the discount about 30% of the time. I have many abandoned carts due to this. App is completely unable to apply the discount in draft orders. This is an embarrassing way to reflect on our business. REPLY TO DEVELOPER: I shouldn't have to inspect each and every order to make sure your app is working. I absolutely did reached out to your support when the problem was discovered last night. Response was "refreshed it on our end." This doesn't help the snowball of problems I found with other orders and abandoned carts upon further investigation of order history. How could I possibly trust that a "refresh" problem wouldn't occur again? Store owners have a lot to do besides watch for when apps 'might' not work.
Hi there - sorry to hear about the troubles. I noticed you didn't reach out to our support for assistance. We'd be happy to assist. Please contact [email protected]. Also, draft orders not supporting discount codes is a limitation in Shopify - not Quantity Breaks Now. Quantity Breaks Now does support discount codes via a workaround. That option can be enabled from the Settings tab in our app.
