Bulk Discounts Now WOD
The reviews for this Shopify app are quite mixed. On the positive side, many users praise the excellent customer support provided by the team, with specific mentions of Roel, Alina, Sunny, Amandeep, and others for their quick responses and helpful assistance. Users appreciate the app's functionality in creating bulk discounts and saving time in managing orders. However, there are negative reviews highlighting issues such as the app not working reliably under certain circumstances, limitations in the number of discount groups, and compatibility issues with themes and other apps. Some users experienced problems with discounts not being applied correctly or the app causing items to be removed from the cart.
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Roel at support and fixing stuff is great
Roel will be happy to see this, Zuluf! We’re glad he’s been able to help with fixes and keep things running smoothly for you.
Had mooi geweest, maar helaas werkt de app niet altijd goed wanneer klanten snel afrekenen via bijvoorbeeld Google Pay of PayPal. Daardoor werd de korting regelmatig niet verwerkt. Het gevolg was dat klanten achteraf ontdekten dat zij geen korting hadden gekregen, wat natuurlijk voor irritatie zorgde. Om teleurstellingen en klachten te voorkomen hebben wij besloten deze app niet meer te gebruiken. Jammer, want het idee was goed, maar in de praktijk werkte het voor ons niet betrouwbaar genoeg.
Thank you for explaining this so clearly. We’re sorry the discount was not applied consistently when customers used faster checkout options like Google Pay or PayPal, especially since that can understandably lead to confusion after purchase. Our team will reach out by email, and if you’re open to reinstalling the app temporarily, we’d be glad to review the setup and order examples directly so we can confirm the cause and help you avoid this issue going forward. - BDN Management Team
Amazing customer support who goes beyond the boundaries of the own app and investigates potential conflicts with other integrations. Works pretty fine!
Wow, thank you for such an incredible review! 🌟 It really means a lot that you noticed the extra effort. We know how important it is for everything in your store to work seamlessly together, so we’re always happy to look beyond our own app and dig into possible conflicts with other integrations when needed. Thanks again for your trust and kind words. We’re here anytime you need us.
Thank you so much for the 5-star rating! ⭐ We really appreciate your support and are glad you’re enjoying Bulk Discount Now!
Thanks so much for the 5-star review! 🌟 We truly appreciate your support and are glad the app is helping your store. If you ever have feedback or ideas to share, we’re always happy to hear from you.
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