All reviews

Rating Breakdown

  • 5
    86% (487 ratings)
  • 4
    6% (33 ratings)
  • 3
    2% (13 ratings)
  • 2
    1% (5 ratings)
  • 1
    5% (27 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 17, 2024

They are quick to respond. They offer helpful videos to address changes, updates, and troubleshooting. The service is excellent and fast.

Using app

Almost 2 years

Total reviews

7

Average rating

4.9

Developer Reply

Hi Region 13 Products and team! Thank you so much for taking the time to leave us a review! Our team really appreciates your support. If you need help with anything else, you know where to reach us!

5 / 5 Share

Sept. 10, 2024

Best customer service ever. Immediately analyzed and solved the issue I was having. If only every business had an Alina - I cannot thank you enough for employing such a great CS agent. Incredible.

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey there Lucky Dog Hot Sauce and team! Thank you so much for your heartwarming review for the customer service you received from Alina. This will definitely make her day! Don't worry, we will ensure that she gets recognized for an amazing job. If you need any help, you know where to reach us!

5 / 5 Share

Sept. 5, 2024

Generally has worked really well. Great support when I had a minor issue. Very responsive and resolved quickly.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey there Dip and Glow Wholesale and team! Thank you so much for taking the time to share the experience you had with our app and support team! We appreciate your support and hope that we have a long and fruitful partnership. If you need help or have any questions, please don't hesitate to reach out to us!

5 / 5 Share

April 24, 2024

Great functionality, great aesthetics on the front-end, and great editability. Though the best part is the team, they're always on hand to help and will have fixes turned around in less than 24hrs. Can't fault them.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi there Stapling & Nailing Ltd.! Thank you so much for the amazing and detailed review! We're thrilled to hear that you're having a great time using our app. We appreciate your kind words for our support team as well. We'll make sure that they are recognized for their efforts. If you need further assistance, you know where to reach us!

5 / 5 Share

April 16, 2024

very helpful Mr Roel

Store

Vape.ae

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hey Vape.ae and team! I'm glad that Roel was able to help you out! We take pride in the customer experience we provide and assure you that we will continue doing our best. If you need any help, please reach out to us!

5 / 5 Share

April 10, 2024

Has worked well for us. When support was needed due to a Shopify update, it was provided quickly and effectively.

Using app

Over 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi there Sewell Direct team! Thank you for the amazing review! We understand how important it is to get support which is why we do our best to ensure that our merchants receive prompt assistance. If you need anything else, please let us know. We'd be glad to help!

5 / 5 Share

March 28, 2024

Timely customer service through the chat function, thanks!

Store

ANS.EIN

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey ANS.EIN team! Thank you for the wonderful feedback! We're glad that you received a prompt reply from our support team. We appreciate your support and hope that you continue using Bulk Discounts Now. If you need further assistance, you know where to reach us!

5 / 5 Share

March 21, 2024

Amazing app, great team and top-notch support from Sunny and Alina!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

I'm glad that Sunny and Alina were able to help you out Mister Agave and team! Thank you for your feedback, this helps boost our team's morale and gives us more reason to provide you with excellent customer service! If ever you need any help or have additional questions, please feel free to reach out to us!

5 / 5 Share

March 16, 2024

Wow!! I’m so excited that I chose this particular company for our “bulk” pricing for our new website. I am big on. “branding” & ensuring everything is in our PMS colors & fits our overall design. The customer service folks at WOD have absolutely gone out of their way to help me do things & make it look better than I thought possible! They also delivered the customer service with a smile which to me is everything. I look forward to a long term, mutually beneficial relationship with the folks at WOD! Thank you WOD & StaySm:)in’!

Using app

3 months

Total reviews

7

Average rating

5.0

Developer Reply

Hey there WhiteBrights®! Thank you for the detailed review! This is one of the best feedback we've received and we are very thankful that you took the time to share your experience. If you need help with anything, please don't hesitate to reach out to us! We'll do our best to help you out.

5 / 5 Share

March 14, 2024

Excellent support and app is amazing as well

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there FragzUAE! Thank you for the 5-star review! We also love the feedback for our app and the support team. We appreciate your support. If you need help with anything, please feel free to reach out! Our team would be glad to help.

5 / 5 Share

Feb. 1, 2024

Their team is not only helpful but also genuinely committed to meeting our store's needs, providing personalised advice and support throughout

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there Branding Evolution and team! Thank you for your heartwarming review. Your support is highly appreciated! If you need help with anything else, please let us know. Our support team would be glad to help!

5 / 5 Share

Jan. 15, 2024

The customer support has a great service. They immediately responded and fixed the issue we had in our shop. Good job!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Dream Vessels and Team! Thank you for making our day with such kind words and wonderful feedback for our support team. They'll surely be happy once they see your review! Feel free to reach out if there's anything else you need help with!

5 / 5 Share

March 15, 2024

The team goes above and beyond to make things right. These guys are not outsourced and doing the job without context or care (think Amazon support). If an app didn't care about their business, then they certainly wouldn't care about yours either. In this case, the entire team works in every customer's best interest and at heart they truly care about their business. As an aside, i've come to appreciate their understanding of Shopify's ecosystem, the technical considerations and limitations, and so forth. I'll recommend them to others.

Using app

7 months

Total reviews

24

Average rating

4.0

Developer Reply

Thanks for taking the time to leave such a thorough review. I'm truly sorry about the poor experience you've had with our app. We're taking your feedback very seriously and are working through it with our developers. I'll also be reaching out to you personally - we've let you down, and we want to make this right! Hannes Bez | Director of Customer Experience

5 / 5 Share

Nov. 26, 2023

Needed to fix WOD after new theme published. Vlad responded immediately and fixed the issue.

Using app

2 months

Total reviews

3

Average rating

4.7

Developer Reply

Hey there American Paperwear and Team! Thank you for leaving a great review for our app! We're glad that Vlad was able to provide you with a quick solution. This review will definitely make his day! Please let us know if you need further assistance. Cheers!

5 / 5 Share

Nov. 23, 2023

Brilliant customer service even for coding specific questions. Big thanks especially to Amandeep!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey there Liani Home and Team! Thank you for taking the time to give us such a wonderful review! Amandeep had a great time helping you out, and for sure this review will make his day once he sees it. Please feel free to reach out if you need our assistance again!

5 / 5 Share

Oct. 16, 2023

The Bulk Discounts app fits our exact needs, and their customer support team is extremely responsive and helpful!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Greetings Feast Source, Thank you for leaving us this great review! We love to hear that Bulk Discounts Now fits your store needs and that our support team was able to assist you with your set up! Let us know if you need any assistance at all. The Support Team

5 / 5 Share

Sept. 5, 2023

Had a small glitch / string error - contacted the team and within a minuet they replied. Amandeep was super helpful and the error was resoled straight away. if you're looking for a bulk discount app - this is the one. does exactly what it says on the tin. 100% satisfied every time.

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Greetings Twink Candle Company, Thank you for taking the time to leave us this great review! It is great to hear that Amandeep was able to help you quickly and resolve your desired results. We want to keep you 100% satisfied, so never hesitate to reach out if you run into any problems, questions, or comments. Stephanie and the Customer Support Team

5 / 5 Share

July 8, 2023

It is a great tool but also the customer service is exceptional. Big thanks to Josh especially he helped me out with a setup situation.

Using app

Over 4 years

Total reviews

9

Average rating

5.0

Developer Reply

Hello Tienda Naturista Pronapresa, Thank you for the 5-star review! We are happy to hear that Josh was able to provide you exceptional customer service for setting up your products. Your store is very inviting! We are happy that Bulk Discounts now is working for your business. Stephanie & the Customer Support team

5 / 5 Share

June 29, 2023

the customer support is good. the customer support is good. the customer support is good. the customer support is good.

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Greetings Naturalsophy! Thank you for your positive review. We are so glad we could assist you with your needs and we hope you get the most out of Bulk Discounts Now. Stephanie and the Customer Service Team

5 / 5 Share

June 9, 2023

It works well and when it broke because of a compatibility error with my theme, they answered me and corrected the bug in the same 24 hours. Really quick and polite! I recommend!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Pirouette & Cie Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with fantastic service. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success! We appreciate the recommendation. Tanu & The Bulk Discounts Now Support Team