Bambū Werx review for Bulk Discounts Now WOD
Jan. 15, 2021
We plan to use Bulk Discounts Now to provide buyers an opportunity to save money by purchasing additional product units. While pleased with the initial installation (easy set-up, clear UI/UX, etc.), I encountered some challenges with redesigning some of the discount table layout. I submitted a Help request to the platform support team via their online form. I was pleasantly surprised by the rapidity of response: a support agent named Jabir got back to me within the hour. He and I went back and forth over the course of 3-4 emails, progressing quickly each time. At some point, Jabir handed off my support case to his colleague, Vlad, who proved equally prompt and professional in his replies. After perhaps 90 min's, Jabir and Vlad had completely solved my problem. Net/net, I'm *incredibly* pleased with this company customer service, will upgrade my subscription as a result, and will gladly tell my IT friends about Bulk Discounts Now. Larry
Hello friends at Bambū Werx Thank you, Larry! We appreciate this superb review :-) We are glad we could help, we will let Jabir and Vlad know that their assistance is greatly appreciated. We wish you and your store a fantastic and prosperous 2021 - Melissa & The Bulk Discounts Now Support Team
