THE BIG MOO review for Bulk Discounts Now WOD
Sept. 19, 2022
There are so many bugs in this app when you try to discount bundles, etc... and you can't fully utilize the Shopify promotional tools. It also doesn't interface well with subscription apps. The support staff, particularly Rasheem has been helpful but we find ourselves having to reset the app and reach out to their dev team about once a week. It's very frustrating.
Hello to our friends at THE BIG MOO Thank you for leaving your feedback! We appreciate you taking the time out to share this review with us and the community! We are elated to learn that our support team was able to assist you. We're always looking for ways to improve our service and app features, and your feedback is a valuable part of that process. We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience. Cheers, Pushpesh & the Bulk Discounts Now Support Team
