Rating

4.9

feedback

249

Reviews

chart

#460

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    14%
  • Less than a month
    23%
  • Less than a year
    43%
  • More than a year
    13%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and quick support provided by the team. Many users highlighted specific support team members who went above and beyond to resolve issues and provide guidance. The app itself is described as easy to use, straightforward, and effective in providing bulk discounts and volume breaks. Customers appreciated the simplicity of the app and the ability to customize discounts to suit their needs. The 24/7 live chat support was a standout feature, with users mentioning that the team was responsive, helpful, and knowledgeable. However, there were a few mentions of initial setup complications and the app not being as user-friendly for beginners.

Highlights

Excellent customer service and quick support
Easy to use and effective in providing bulk discounts
Praise for specific support team members going above and beyond
24/7 live chat support is responsive and helpful
Some users experienced initial setup complications

Rating Breakdown

  • 5
    95% (236 ratings)
  • 4
    1% (3 ratings)
  • 3
    2% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 3, 2025

Fast reply, easy to communicate with. Has all the functions I’m looking for

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2025

I occasionally have issue with this app but they are limited compared to the use i get from it. On the occasions I do require support the team are always excellent. Speedy and sort the problem without much difficulty at all. Ben was excellent today. Thanks

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2025

Great service. I had no idea how important this was to my business until Anna helped me to understand. I'm a new business owner and this is a great level of peace of mind to have this app installed. Great work!

Using app

--

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your fantastic review of Pareto: Volume Discounts & Bundles app! 😊 We're thrilled to hear that Anna was able to help you understand the importance of the app for your business. As a new business owner, having that peace of mind is essential, and we're so glad Pareto can provide that for you. Thanks for the kind words, and we’re excited to continue supporting your business growth! 🚀💙

5 / 5 Share

March 28, 2025

Lightning fast support from Cam and the team for sorting out some issues with the app on out on our theme. Great support and highly recommended. This is the service you require if you have very little or no knowledge of of coding or apps.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words! 😊 We’re thrilled that Cam and the team could help sort out your issues quickly. It's great to hear that the support made the process smooth for you, especially with minimal coding knowledge! If you need anything else, feel free to reach out. We're always here to help! 🚀

4 / 5 Share

March 26, 2025

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your 4-star review! ⭐⭐⭐⭐ We appreciate your support and always strive to improve. If there's anything we can do to turn this into a better experience for you, feel free to let us know—we’re here to help! 😊🚀

All reviews

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