Smartviewer: Quick View
Reducing shopping time and improving customer experience
Rating
4.8
feedback
1,160
chart
#313
All reviews
Rating Breakdown
Oct. 6, 2017
I tried to add an additional feature which had to be implemented by one of their Secomapp staff members. It took them 3 days just to add it, then 3 days to remove it because I didn't like the way it looked. (There is no way for you to add the feature yourself) Total, it took them 7 days and still with no refund for my money even after speaking with the "CEO". Overall they were nice but extremely slow. You get passed off as a customer and response time SUCKS. EDIT: I asked for a refund on September 15th.... Received October 6th. SAD!
We truly apologize for the unpleasant experience. We were at fault for the support time. We tried to make things right and process a refund. Please excuse us because the refund also depend on the process of Shopify. For further discussion, please contact us via [email protected]
Jan. 6, 2017
Really useful to see quickly how the product looks and to add it in the cart!
Jan. 6, 2017
Quick and easy...does exactly what it says. Thank you to your team for making this free!
Jan. 1, 2017
Excellent app! Easy to use, adds attractive function for easy browsing on site!
Dec. 15, 2016
Really enjoy this app. It was what I was needed for my products. I know personally when I shop online I like to have a quick view of the products, instead of clicking every single product just to get more information. Overall a great app. Every online store should have one. Quick and easy to install. Thank you Secomapp You can see what it looks like at my store https://trails-end-outdoor-supplies.myshopify.com/
Dec. 9, 2016
This app is easy to use and allows the customer to use my site with ease. Thank you.
Dec. 8, 2016
the app is very is to use... far from being complicated. I would really recommend this app
Dec. 7, 2016
This app is great and the support is even better! We've had the issue that another app that we absolutely need, interfered with this app and contacted support. We were assisted quickly and efficiently and the problem was fixed and we weren't even charged for this. What we also like about the app is that you can change the "Quick View" button text to a "Add to Cart" button and that there are generally many options for customization.
Nov. 30, 2016
The app is very good. When I need support, the developer help me very enthusiastic.