Rating
1.8
feedback
51
chart
#114
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
16%
-
Less than a month
20%
-
Less than a year
53%
-
More than a year
2%
Reviews Summary
The reviews for this Shopify App are overwhelmingly negative, with users expressing frustration over the app's functionality and lack of support. Common themes include issues with data duplication, difficulty connecting to QuickBooks and Shopify, lack of inventory tracking, and problems with transaction syncing. Users report spending hours trying to fix issues and receiving conflicting information from support agents. Some users also mention the app not working as advertised and causing disruptions in their accounting processes. Despite a few positive reviews praising the app's time-saving features and customer service, the majority of feedback highlights significant flaws and challenges.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 11, 2024
I wish I would've read the reviews before installing. Seriously the only reason why someone would even need to integrate Shopify with Quickbooks is to have comprehensive sell-through data, specifically COGS (since those are THE thing that affects your bottom line with sell-through and expenses...), but there's no integration here. In other words, your ledger will show you have way more equity than you actually do considering COGS isn't showing up in the ledger (or mapping for that matter). Shopify says to reach out to Quickbooks, Quickbooks says to reach out to Shopify... I literally wasted a day today (starting around 11 and it's 6:00 PM now) trying to map COGS from Shopify into QuickBooks and it seems impossible. Good luck!
Dec. 9, 2024
(1) Set up your QB account first. That's FREE. (2) You can forget getting mad over Intuit. They are absolutely horrid and the only thing that will change that is a solid competitor and that will be hard to do because they buy them all. They are Like U-Haul, lol. "U-Can forget it if you want anything other than a truck" (3) Quickbooks works fine if you're willing to do some work. It's not "quick" at first. But all other accounting apps unless you go enterprise are worse.
Nov. 2, 2024
Worst setup and app ever. DOesn't work and is full of bugs. It wouldn't bring in any other history besides order. Which alone is of no use.
Oct. 21, 2024
very, very poor experience. NO SUPPORT - every support agent will just tell you to go to either shopify or quickbooks, depending on who the other party is. on QB side, creates non-posting sales orders that don't affect inventory - so you don't get any support for COGS (and therefore profit) in your accounting system. You can't convert those SOs to invoices, and therefore they serve no purpose - and they also cannot be deleted. all sales and refunds are aggregated into sales receipts, and because they are tied to your shopify payouts, delays the booking of revenue, sometimes by weeks. run, don't walk away from this software...will cost you days/weeks of time to fix
July 30, 2024
Similar to everyone else who's left a review this app doesn't even work. Quickbooks and Shopify want to use this as a selling point for their platforms without first having tested thing thoroughly. When working with Quickbooks technical support they tell you you have to call Shopify. I'm sure when I do that I'll have them telling me I need to work with Quickbooks. I LITERALLY purchased Quickbooks because of this integration and it doesn't even work.
Thank you for providing the feedback, we are reaching out now to gather more information and ensure everything is working as expected.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more