QuickBooks Online for Shopify

QuickBooks Online

Connect Shopify to QuickBooks Online.

Developer
View on App Store

Rating

1.8

feedback

52

Reviews

chart

#100

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    15%
  • Less than a month
    21%
  • Less than a year
    52%
  • More than a year
    4%

Reviews Summary

The reviews for the Shopify App integrating with Quickbooks are overwhelmingly negative, with users expressing frustration over various issues. One common theme is the lack of proper integration and mapping of data, especially regarding sales tax, COGS, and inventory. Users reported difficulties in connecting the app, duplicated data, and the app not functioning as expected. Support from both Shopify and Quickbooks was deemed unhelpful, with users feeling stuck in the middle with no resolution in sight. Some users also mentioned the app not supporting essential features like tracking inventory or importing all types of transactions.

Highlights

Lack of proper integration and mapping of data, especially regarding sales tax, COGS, and inventory
Difficulties in connecting the app and duplicated data
Unhelpful support from both Shopify and Quickbooks
App not supporting essential features like tracking inventory or importing all types of transactions

Rating Breakdown

  • 5
    15% (8 ratings)
  • 4
    4% (2 ratings)
  • 3
    10% (5 ratings)
  • 2
    6% (3 ratings)
  • 1
    65% (34 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Feb. 24, 2025

Quickbooks does one thing. Accounting, and it can't even get that right with this app. I don't mind that it brings everything over in one deposit and records the Sales, refunds, discounts and shipping as one lump for all sales. The problem I have is with how it handles sales tax. We collect and remit sales tax in two states. We use Shopify tax and it works fine for us. The problem is QB brings it over as a line item. It doesn't separate the different states, counties or city taxes. It brings everything over as one line item of tax. Sure, I can make a manual adjustment to the states sales tax, but that defeats the point of using an app to bring over transactions, and now I run the risk of tax being recorded twice. I can't zero out the tax because now the deposit amount won't match. I called Quickbooks and was told they are aware of it and they are looking into it. The agent told me it's been a couple of months or so. I'm not holding my breath for it to be resolved anytime soon...

Using app

--

Total reviews

2

Average rating

3.0

1 / 5 Share

Dec. 11, 2024

I wish I would've read the reviews before installing. Seriously the only reason why someone would even need to integrate Shopify with Quickbooks is to have comprehensive sell-through data, specifically COGS (since those are THE thing that affects your bottom line with sell-through and expenses...), but there's no integration here. In other words, your ledger will show you have way more equity than you actually do considering COGS isn't showing up in the ledger (or mapping for that matter). Shopify says to reach out to Quickbooks, Quickbooks says to reach out to Shopify... I literally wasted a day today (starting around 11 and it's 6:00 PM now) trying to map COGS from Shopify into QuickBooks and it seems impossible. Good luck!

Using app

2 days

Total reviews

1

Average rating

1.0

3 / 5 Share

Dec. 9, 2024

(1) Set up your QB account first. That's FREE. (2) You can forget getting mad over Intuit. They are absolutely horrid and the only thing that will change that is a solid competitor and that will be hard to do because they buy them all. They are Like U-Haul, lol. "U-Can forget it if you want anything other than a truck" (3) Quickbooks works fine if you're willing to do some work. It's not "quick" at first. But all other accounting apps unless you go enterprise are worse.

Using app

2 months

Total reviews

2

Average rating

2.0

1 / 5 Share

Nov. 2, 2024

Worst setup and app ever. DOesn't work and is full of bugs. It wouldn't bring in any other history besides order. Which alone is of no use.

Using app

About 6 hours

Total reviews

2

Average rating

2.5

1 / 5 Share

Oct. 21, 2024

very, very poor experience. NO SUPPORT - every support agent will just tell you to go to either shopify or quickbooks, depending on who the other party is. on QB side, creates non-posting sales orders that don't affect inventory - so you don't get any support for COGS (and therefore profit) in your accounting system. You can't convert those SOs to invoices, and therefore they serve no purpose - and they also cannot be deleted. all sales and refunds are aggregated into sales receipts, and because they are tied to your shopify payouts, delays the booking of revenue, sometimes by weeks. run, don't walk away from this software...will cost you days/weeks of time to fix

Using app

14 days

Total reviews

1

Average rating

1.0

All reviews

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