All reviews

Rating Breakdown

  • 5
    91% (176 ratings)
  • 4
    5% (10 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 29, 2022

Great app. Everything works good and the staff respond very fast and they are very cooperative. Some features would be nice if they can be added in the near future like seeing which items are inactive and have sync issues between QBO and shopify so that we can prevent unsynced orders from happening, or the price sync for products in the way that if the price of a product changes on Quickbooks the same happens for the shopify product with the same name.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2022

Super fast tech support- fixed my syncing problem immediately!!! Thank you Quickbooks Bridge! I will use you for all of my clients!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2022

The support team is wonderful. Mohit walked me though the steps needed to complete my task. I highly recommend this app.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2022

I use this app -as it does the job it is designed to do, it's cost effective and the customer service is great. I had an issue setting up and they responded and got it working right away.

Using app

4 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 2, 2022

Excellent app! Excellent customer service! ⭐️⭐️⭐️⭐️⭐️ We are incredibly pleased with this app and with the customer service!

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 19, 2022

Really great team. There are bugs every now and then (like most apps) but their team is very quick to help out and make sure everything is running smoothly.

Using app

Almost 2 years

Total reviews

5

Average rating

4.4

5 / 5 Share

Jan. 3, 2022

this app seem to be the only app to work for the need we have. We only want specific wholesale orders for Net customers to sync to quickbooks as an invoice but not all orders. this app allows us too do so. and the customer service has been great he has helped us resolve and request we have had for order sync. Definitely recommend

Using app

About 2 years

Total reviews

4

Average rating

5.0

4 / 5 Share

Dec. 13, 2021

Finally I have Shopify talking to QBO, which is amazing. Quickbooks bridge is a great value and their customer service is very helpful. Unfortunately, you are not able to get instantaneous answers, but they answer thoroughly and seem to really listen to your needs. They even built in a feature upon request which allows you to just hit a button and sync your quantities from QBO into Shopify thereby making the process easier when you receive inventory. Things that I wish were built in... a way for customer notes to transfer from Shopify to QBO. I also think they could have a bit more information available on how to use/set up the app so you wouldn't have to get as much help from them when you have questions. I do think they might be building this out more. All in all, I am quite happy with the app and I think it will continue to get better as they seem to listen to their clients. If I could have given them 4.5 stars I would have.

Store

Garnish

Using app

6 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Nov. 16, 2021

Great app for syncing your Shopify transactions into QBO. Relative to other QBO syncing apps, we have found this one syncs pretty much all available data you can think of for a reasonable fee. Well developed app and the support is quick too.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 5, 2021

The app is really helpful when it's working. Whenever we have a questions or problem with the setting, Kumar at the QuickBooks Desktop Bridge team is very helpful. He always respond promptly and he has the magic to solve the problem. Thank you!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2021

I have been using Quickbooks Bridge for several months. We operate a retail music store with a Shopify eComm site and Shopify POS. Quickbooks Bridge has worked flawlessly since we did our first sync. The amount of time this app has saved me is staggering. Anytime I have contacted their support with questions (only a couple of times) they have responded quickly. I absolutely recommend this app - 5+ Stars.

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 5, 2021

The QuickBooks Bridge team was super helpful and responsive when setting up my stores and the app now runs smoothly with no problems. Great service.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2021

Best customer service so far. Very responsive and very helpful. strongly recommend this app for all shopify and QuickBooks users.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 13, 2021

I have used quickbooks bridge when i was using shopify 2 years ago and it worked well. Currently i have it installed on another shopify site and again it works well. Most importantly the support is prompt and accurate.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 10, 2021

This is the best App I've used on the Shopify App store and people who run it are so professional and helpful!

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 2, 2021

The sync between Shopify & Quickbooks Online was really easy w/Bridge. QBO is a bit wonky, but Bridge's customer support was AMAZING! Highly recommend this app.

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2023

Really great app and customer service. We had an issue with the Shopify item names not matching QB but it was an easy fix that the customer service team helped us resolve. Now it is working perfectly and orders are entered daily and saves me many hours a month manually entering in orders. They also have helped me in addition to just initial setup. Great app and great customer service.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2021

Really great support, helped to resolve my unsync issues, working fine with Quickbooks, easy to use and set up.

Using app

About 2 years

Total reviews

3

Average rating

3.7

5 / 5 Share

May 13, 2021

The app is performing exactly as described and will save us a huge amount of time since we no longer need to capture our Shopify sales into our accounting package. It is now all automated. To add to this, the support is outstanding if you have any queries.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

Edited: I love their customer support! They are responsive to requests and communicate very well about their intentions. They implement new features whenever possible. Customer support is top notch! The app behaves as expected and is reliable and dependable. It can handle company names being pulled from the billing address if you need to deal with resellers and dropshippers. It can handle restricting the sync to only fulfilled or partially fulfilled orders. It does not support tags which is too bad. My only pet peeve is that there are many tweaks available in order to have the app behave just as you want it, but those tweaks are not accessible directly. I have to request whether what I need is possible and then Parex implements it. Thankfully they are very very responsive, usually within less than 24 hours. I just wish I had more direct control. Best customer support I've seen.

Using app

About 1 year

Total reviews

3

Average rating

5.0