QuickBooks Bridge by Parex

Nov. 9, 2021

Relatively easy to set up, and runs very smoothly. I have had a couple of minor issues over the 8ish months I have used the app, and all have been quickly resolved within hours of reporting them. To me the high quality customer service is worth more than a "flawless" experience; there is always going to be some issue at some point, and knowing that customer service will be there when I need them is peace of mind. Well worth the $, wouldn't change a thing.

April 16, 2021

Worth the money. Seamless and great customer support if help is needed. Saving a lot of time and our accountant is happy too :-).

April 5, 2021

Easy to use and syncs seamlessly with Shopify. Customer support is quick to respond. I would definitely recommend this app.

March 18, 2021

We have 2 stores that we use this app. It's been working flawlessly for a few months now and we've process hundreds of orders through to QuickBooks for us. Initially, we had a few issues but the customer support was excellent and set us up correctly. I highly recommend this app and the cost is well worth it!

March 1, 2021

I use this app on 3 of my Shopify stores. They all integrate into my quickbooks account and sync inventory across the platforms. It’s exactly what I need to keep my business running smoothly.

Feb. 26, 2021

Excellent app and great and fast customer service! Definitely recommend this app for all size businesses.

Feb. 23, 2021

This has been so useful for us working with Quickbooks and when I have any issues, the customer service is always quick and very helpful.

Feb. 18, 2021

After working with support things appear to be working properly. We have a lot of products and things seem to be working well. Thanks guys.

Feb. 23, 2021

Updating my review: After I exposed the issue that I was having, the team contacted me and was very attentive to my case. It seems that now everything is working properly. This app is duplicating my sales on QUICKBOOKS. I tried several times to contact the support team but no replies. I'm very disappointed.

Feb. 7, 2021

This app does a perfect job of exporting data from Shopify into QB. It has good instructions with recommendations about which accounts to send different types of transactions to. I ended up with a perfect solution. I made a mistake which was totally my fault, and Bridge Support fixed it for me so quickly. This is saving me HOURS!

Feb. 5, 2021

We use this app with QB Desktop (Premier, Manufacturer's edition). At $40 per month, it is the best available app for the money. All other apps were in the $250/month neighborhood. Overall, QB Bridge saves time by importing all your orders as sales receipts and/or invoices (user's choice at configuration set up). It can create customer records for those orders, or put all your Shopify orders under one dummy customer. You can map products in Shopify to QB by either SKU or Product Name. If a product doesn't match exactly, the app creates a new non-inventory part item in QB. (You can report on this and manually correct it in QB). According to Support, you can map an item in Shopify to a subitem in QB by following the syntax Parent:Subitem, but we have not yet been able to confirm that functionality. We installed and configured the app easily. Upon our initial sync we had difficulties. The app appeared to stall. We connected with Support via email then by telephone and shared desktop and they worked with us for over an hour until we were up and running. They were courteous, attentive, and helpful. In our initial trial, we found that about 10% of the orders had sync errors and failed to import. We notified Support, but it has been about 2 business days and we have not received a reply on those sync failures. There's an option to resync failed orders. We tried that with one order, but it still failed to sync and after retrying, the problematic order disappeared from the app's list of unsynced/error orders even though it was still unsynced. Manually recreating 10% of your orders in QB can be time-consuming for large customers. For small customers, it's probably not that big of a deal. We gave the app 4 out of 5 stars because it provides good, time-saving functionality at a very reasonable price. We deducted the 1 star for the hiccups and the fact that we would have liked an acknowledgement/response from Support by now on the 10% sync failures.

Feb. 5, 2021

So far this has been a great experience. Make sure to read the setup docs and have all of the proper accounts in QuickBooks before you start importing receipts. If you are a nonprofit and also sell taxable products in your shop this is a very scalable way to categorize revenue at the line-item level in QB. Tech support is friendly, knowledgeable, & helpful. They even developed a feature to handle Brexit taxes for us last night! Overall a strong recommend if you are looking to work with Shopify data in QuickBooks!

Feb. 5, 2021

Very useful app. little bugs at the setup mostly due to incorrect setup by myself. Customer service was quick to fix and everything runs smooth with auto sync.

Feb. 4, 2021

We have tried many other apps to sync our Shopify and Quickbooks accounts. Quickbooks Bridge has been just what we were looking for. It vastly decreases bookkeeping time once it is properly set up. We have had a few times where the sync didn't happen for one reason or another. The Quickbooks Bridge customer care team always responded within a day and helped to quickly resolve the issue. I highly recommend this app,

Feb. 3, 2021

The Bridge app has been essential for my business to run its reports on QBO. We appreciate how easily it was set up and how quickly it runs its sync. The customer service has been absolutely on point and able to help us find solutions to most of our concerns. I recommend discussing your needs with the Bridge team before you get too far into your reporting to ensure you set it up correctly the first time around and avoid having to re-do work in the future. The support team is knowledgeable and will be able to guide.

Jan. 28, 2021

Excellent app - highly recommend. It works as described and great customer support available also. this automation of orders will definitely help us going forward.

Jan. 19, 2021

This app has saved me a lot of time in manual entry. The customer service team have helped with set up and been quick to respond to initial set up queries, particularly Rushabh. I highly recommend using this app to sync QBO and Shopify

Jan. 6, 2021

This app is wonderful! Daily syncs are always 100%. Whenever I have an issue, their support team is fast, efficient and always so helpful.

Jan. 5, 2021

Great app that has saved a lot of time/headaches in setting up our integration. Really helpful support - who have added in non standard syncs in no time. Definitely worth asking them for anything you need but can't see and 9 times out of 10 they can do it for you. Don't regret installing this app in the slightest

Dec. 30, 2020

Very good app. Great support! Highly recommend! I save a lot of time every week and if I have a question I always get an answer super fast!