All reviews

Rating Breakdown

  • 5
    91% (173 ratings)
  • 4
    5% (10 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (5 ratings)
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5 / 5 Share

Dec. 30, 2020

Very good app. Great support! Highly recommend! I save a lot of time every week and if I have a question I always get an answer super fast!

Using app

About 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 17, 2020

The Setup process is really user-friendly and contains a lot of very useful explanations. I needed extra support and the support team was really kind, helpful and guided me through the process. Highlight recommend!

Using app

24 days

Total reviews

1

Average rating

5.0

3 / 5 Share

Dec. 6, 2020

Hi, I have written 3 emails about this problem but never received a reply. Orders are currently not going through to QB, error states record already exists yet there are no details of the customer or the order in QB.

Using app

2 months

Total reviews

3

Average rating

3.0

5 / 5 Share

Nov. 28, 2020

I had problems with the native quickbooks app whilst syncing orders. We use a global check out service so needed only to sync UK orders as international order reconciliation was done manually. The team put in a code to filter the orders and solved the problem. They are very responsive and efficient. I'd highly recommend.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2020

I use this app on a daily basis, it's an amazing app. Works great! I wanted a few customizations for my account, the email support team was fast and great, they helped me with all that I requested.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2020

I have struggled with finding an accurate, and robust app that could keep my shopify account in sync with my Quickbooks. Not only did I want financial information, but I needed to address the Shopify Fees, Shipping, Taxes, Products, and Inventory. After 3 weeks, this Bridge app has accomplished those tasks. My one hesitancy is the response time from customer support. They provide very good answers to my questions, but it might take 24-48 hours and when you are still learning a system and completing the setup, that can be a little frustrating. But for the quality, the features, and the value, I will live with it!

Using app

14 days

Total reviews

8

Average rating

4.9

5 / 5 Share

Nov. 14, 2020

This app is fantastic, the best by far for this type of feature and saves you a lot of time. The support experience was fast and helpful as well!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 12, 2020

I wish I had discovered this app earlier!! We spent so much time having our bookkeeper manually map SKUs and categorizing to the right accounts because the previous app we used couldn't get this job done. Also, wonderful customer service!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

March 17, 2023

Update: From Sam in Support: We have stopped offering the app for new customers from some countries however there is no change for existing customers. The app continues to work in the same way for all existing customers. (Thank you Sam for the quick resolution) Update: This was a great app until I went into my apps on 7-8-2021 and it tells me the app is no longer supported by shopify and may not work properly. I reply on this app to sync not only my orders but my inventory. I am freaking out a little i hope I hear back from Support soon. I use this app to push orders into QuickBooks and it seems to be doing exactly what they claim so far no issues. I added on the inventory sync and the thing I would change is offer a way to how many and what products have been synced. It did create some new product duplicates but that was an easy fix for the piece of mind that inventory is accurate for a decent price.

Using app

Over 2 years

Total reviews

68

Average rating

3.9

5 / 5 Share

Oct. 23, 2020

This app works well for syncing all of our data into Quickbooks for easy accounting. I would recommend it to anyone who has basic Quickbooks requirements but it does not allow for advanced customizations or workflows.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2020

The App has worked well for us. While there have been a few issues with SKUs not synching right for us (some of them self inflicted), the QuickBooks Bridge support team has been very responsive and fixed every issue we have run across.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2020

I used this App to sync my Shopify store website and POS transactions to QuickBooks Online. It works well and set-up was easy. We notified the developer of an issue with how POS transactions were syncing into QuickBooks regarding sales tax calculations. I figured they would place a fix on their list of future changes, but they surprised me and corrected the issue right away, even making a subsequent change when the first update was not working exactly as I expected. They exceeded my expectations.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 9, 2020

The QuickBooks Bridge support team has been super helpful on multiple occasions. Very responsive and thorough in helping you resolve any questions you may have!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 6, 2020

Every now and then we have issues, but the support team is always super responsive and we are able to resolve our issues within a matter of hours. Highly recommend!

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2020

I highly recommend BridgeApp. Besides offering a very affordable solution the App comes with a stellar support team. Each question is answered promptly. Each issue we had, due to our own mistakes made while setting up the inventory items, was resolved with their help. It is a pleasure working with skilled people and a great product.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2020

Affordable Quickbooks app that syncs everything we need. Support was very quick to respond and help with our refunds exporting.

Using app

15 days

Total reviews

13

Average rating

4.2

4 / 5 Share

Sept. 7, 2020

I use this app for orders and inventory sync, which is done nicely. Support is very responsive and supportive in helping set up and configure. Would like to have a notification on failed sync, also a view of the tables with products, locations mapping together between SHPF and QBO.

Using app

About 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 21, 2020

After trying many apps with either limited success or disastrous results, I had pretty low expectations coming into Bridge. Not only did the team help get both of my websites onboarded, but they helped with a number of self-inflicted mis-steps along the way. They went above and beyond to get me set up properly, answering every question I had. The product itself just works, and very well at that. Cant recommend this product & team enough!

Using app

5 months

Total reviews

6

Average rating

4.0

4 / 5 Share

Aug. 7, 2020

Best among the lower-priced QBO sync apps we've tried. We get some issues with orders that have been modified (items removed, refunds, etc.) but overall works well for most of our orders. Would recommend!

Using app

About 1 month

Total reviews

2

Average rating

4.0

5 / 5 Share

Aug. 6, 2020

I used the App to move my products from Shopify to Quickbooks! The app is user friendly and the support team is very helpful. I recommend it!

Using app

4 months

Total reviews

1

Average rating

5.0