QuickBooks Bridge by Parex for Shopify

QuickBooks Bridge by Parex

Sync Individual sales OR Summary journal to QuickBooks Online
Rating
4.9
Feedback
165
Reviews
Chart
#992
Shopify

All reviews

4 / 5 Share
Feb. 5, 2021

We use this app with QB Desktop (Premier, Manufacturer's edition). At $40 per month, it is the best available app for the money. All other apps were in the $250/month neighborhood. Overall, QB Bridge saves time by importing all your orders as sales receipts and/or invoices (user's choice at configuration set up). It can create customer records for those orders, or put all your Shopify orders under one dummy customer. You can map products in Shopify to QB by either SKU or Product Name. If a product doesn't match exactly, the app creates a new non-inventory part item in QB. (You can report on this and manually correct it in QB). According to Support, you can map an item in Shopify to a subitem in QB by following the syntax Parent:Subitem, but we have not yet been able to confirm that functionality. We installed and configured the app easily. Upon our initial sync we had difficulties. The app appeared to stall. We connected with Support via email then by telephone and shared desktop and they worked with us for over an hour until we were up and running. They were courteous, attentive, and helpful. In our initial trial, we found that about 10% of the orders had sync errors and failed to import. We notified Support, but it has been about 2 business days and we have not received a reply on those sync failures. There's an option to resync failed orders. We tried that with one order, but it still failed to sync and after retrying, the problematic order disappeared from the app's list of unsynced/error orders even though it was still unsynced. Manually recreating 10% of your orders in QB can be time-consuming for large customers. For small customers, it's probably not that big of a deal. We gave the app 4 out of 5 stars because it provides good, time-saving functionality at a very reasonable price. We deducted the 1 star for the hiccups and the fact that we would have liked an acknowledgement/response from Support by now on the 10% sync failures.

Store Using app Total reviews Average rating
Goodness Gracious 3 days 4 4.5
5 / 5 Share
Feb. 5, 2021

So far this has been a great experience. Make sure to read the setup docs and have all of the proper accounts in QuickBooks before you start importing receipts. If you are a nonprofit and also sell taxable products in your shop this is a very scalable way to categorize revenue at the line-item level in QB. Tech support is friendly, knowledgeable, & helpful. They even developed a feature to handle Brexit taxes for us last night! Overall a strong recommend if you are looking to work with Shopify data in QuickBooks!

Store Using app Total reviews Average rating
CoSM Shop 17 days 1 5.0
5 / 5 Share
Feb. 5, 2021

Very useful app. little bugs at the setup mostly due to incorrect setup by myself. Customer service was quick to fix and everything runs smooth with auto sync.

Store Using app Total reviews Average rating
Caprice & Co About 1 month 2 5.0
5 / 5 Share
Feb. 4, 2021

We have tried many other apps to sync our Shopify and Quickbooks accounts. Quickbooks Bridge has been just what we were looking for. It vastly decreases bookkeeping time once it is properly set up. We have had a few times where the sync didn't happen for one reason or another. The Quickbooks Bridge customer care team always responded within a day and helped to quickly resolve the issue. I highly recommend this app,

Store Using app Total reviews Average rating
STRADA Easel Over 1 year 1 5.0
4 / 5 Share
Feb. 3, 2021

The Bridge app has been essential for my business to run its reports on QBO. We appreciate how easily it was set up and how quickly it runs its sync. The customer service has been absolutely on point and able to help us find solutions to most of our concerns. I recommend discussing your needs with the Bridge team before you get too far into your reporting to ensure you set it up correctly the first time around and avoid having to re-do work in the future. The support team is knowledgeable and will be able to guide.

Store Using app Total reviews Average rating
Fit It Out 4 months 5 4.8
5 / 5 Share
Jan. 19, 2021

This app has saved me a lot of time in manual entry. The customer service team have helped with set up and been quick to respond to initial set up queries, particularly Rushabh. I highly recommend using this app to sync QBO and Shopify

Store Using app Total reviews Average rating
RoastingPlantUK 28 days 1 5.0
5 / 5 Share
Jan. 6, 2021

This app is wonderful! Daily syncs are always 100%. Whenever I have an issue, their support team is fast, efficient and always so helpful.

Store Using app Total reviews Average rating
Petal & Stem 11 months 1 5.0
5 / 5 Share
Jan. 5, 2021

Great app that has saved a lot of time/headaches in setting up our integration. Really helpful support - who have added in non standard syncs in no time. Definitely worth asking them for anything you need but can't see and 9 times out of 10 they can do it for you. Don't regret installing this app in the slightest

Store Using app Total reviews Average rating
Naked Sprout 9 months 10 5.0
5 / 5 Share
Dec. 30, 2020

Very good app. Great support! Highly recommend! I save a lot of time every week and if I have a question I always get an answer super fast!

Store Using app Total reviews Average rating
Believe Supplements 9 days 7 5.0
5 / 5 Share
Dec. 17, 2020

The Setup process is really user-friendly and contains a lot of very useful explanations. I needed extra support and the support team was really kind, helpful and guided me through the process. Highlight recommend!

Store Using app Total reviews Average rating
saphirahairv2 10 days 1 5.0
3 / 5 Share
Dec. 6, 2020

Hi, I have written 3 emails about this problem but never received a reply. Orders are currently not going through to QB, error states record already exists yet there are no details of the customer or the order in QB.

Store Using app Total reviews Average rating
Laceez Australia About 2 months 5 3.8
5 / 5 Share
Nov. 28, 2020

I had problems with the native quickbooks app whilst syncing orders. We use a global check out service so needed only to sync UK orders as international order reconciliation was done manually. The team put in a code to filter the orders and solved the problem. They are very responsive and efficient. I'd highly recommend.

Store Using app Total reviews Average rating
Cashmere in Love 3 days 1 5.0
5 / 5 Share
Nov. 26, 2020

I use this app on a daily basis, it's an amazing app. Works great! I wanted a few customizations for my account, the email support team was fast and great, they helped me with all that I requested.

Store Using app Total reviews Average rating
The Vendors 9 months 1 5.0
5 / 5 Share
Nov. 12, 2020

I wish I had discovered this app earlier!! We spent so much time having our bookkeeper manually map SKUs and categorizing to the right accounts because the previous app we used couldn't get this job done. Also, wonderful customer service!

Store Using app Total reviews Average rating
Mansa Tea About 1 month 3 5.0
5 / 5 Share
Oct. 23, 2020

This app works well for syncing all of our data into Quickbooks for easy accounting. I would recommend it to anyone who has basic Quickbooks requirements but it does not allow for advanced customizations or workflows.

Store Using app Total reviews Average rating
Oceanworks 11 months 1 5.0
5 / 5 Share
Oct. 15, 2020

The App has worked well for us. While there have been a few issues with SKUs not synching right for us (some of them self inflicted), the QuickBooks Bridge support team has been very responsive and fixed every issue we have run across.

Store Using app Total reviews Average rating
Naomi Whittel 3 months 2 5.0
5 / 5 Share
Oct. 14, 2020

I used this App to sync my Shopify store website and POS transactions to QuickBooks Online. It works well and set-up was easy. We notified the developer of an issue with how POS transactions were syncing into QuickBooks regarding sales tax calculations. I figured they would place a fix on their list of future changes, but they surprised me and corrected the issue right away, even making a subsequent change when the first update was not working exactly as I expected. They exceeded my expectations.

Store Using app Total reviews Average rating
Wild Wax Candle Company About 1 month 2 5.0
5 / 5 Share
Sept. 21, 2020

I highly recommend BridgeApp. Besides offering a very affordable solution the App comes with a stellar support team. Each question is answered promptly. Each issue we had, due to our own mistakes made while setting up the inventory items, was resolved with their help. It is a pleasure working with skilled people and a great product.

Store Using app Total reviews Average rating
Outermost 2 months 1 5.0
5 / 5 Share
Aug. 21, 2020

After trying many apps with either limited success or disastrous results, I had pretty low expectations coming into Bridge. Not only did the team help get both of my websites onboarded, but they helped with a number of self-inflicted mis-steps along the way. They went above and beyond to get me set up properly, answering every question I had. The product itself just works, and very well at that. Cant recommend this product & team enough!

Store Using app Total reviews Average rating
Shelter Fitness 8 days 6 4.0
4 / 5 Share
Aug. 7, 2020

Best among the lower-priced QBO sync apps we've tried. We get some issues with orders that have been modified (items removed, refunds, etc.) but overall works well for most of our orders. Would recommend!

Store Using app Total reviews Average rating
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