All reviews

Rating Breakdown

  • 5
    91% (173 ratings)
  • 4
    5% (10 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (5 ratings)
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5 / 5 Share

March 17, 2020

In my opinion the app integrates very well with QuickBooks online and my father does too. Considering that my father is a CPA and is very particular about things, the fact that he enjoys it says something. We ran into a small problem that was a result of my lack of knowledge but that was resolved very quickly by the on-point customer support team. I was very impressed with how quickly and effectivley the support team answered and resolved my issue. I recommend this to any shhopify store owner. After all, accounting is the backbone of every business. If your books are out of order, you won't last.

Store

Arvoli

Using app

5 months

Total reviews

3

Average rating

5.0

4 / 5 Share

March 12, 2020

I just connected my quickbooks account and I tell you what it is great for and where it has limitations as an all in one solutions. Great for: If you are a pure Shopify payment or PayPal payment shop, then this solution is essentially fully automated in allocating out sales by product sku, sales tax, transaction fees. Super easy and pretty much hands off. Fantastic. Limitation: We have a subscription based website that uses recharge and processes payment through stripe. This solution will capture the sale for subscriptions appropriately and create a "Due from Stripe" account on the balance sheet. However, when stripe sends payment to the bank, they send it net of their transaction fees, which this solution does NOT pick up. So, there is a manual entry you need to make to back transaction fees out of "Due from Stripe" on the balance sheet and into a transaction fee expense account. Overall, I'd recommend this solution. I looked at other solutions and they all had similar limitations

Using app

About 23 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

March 6, 2020

QB Bridge does a great job - handles all the difficult back-end splits between Shopify fees, refunds etc, which is great. And their customer service is excellent - very helpful, and very quick.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2020

Fantastic - excellent support, and after a little setup, it does exactly what it's supposed to. Can't recommend it highly enough

Using app

About 4 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 26, 2020

I use this app to sync Shopify with QuickBooks Online. The app does what it says it will and the customer support is very responsive and helpful.

Using app

11 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 8, 2020

Overall this app does the job, syncs over transactions from Shopify to Quickbooks saving time not having to enter customer details and what they ordered. There are some issues (support advise it's a Quickbooks issue) with cents rounding and you have to be careful with SKU syncing because if you change a SKU you need to ask support to refresh the sync as it doesn't update automatically. Support have been very helpful working through these issues and once you're aware of them you can manage them. It's still be a great time saver and I will be keeping the app.

Using app

About 2 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Feb. 21, 2020

Amazing app that fits our bookkeeping needs. Order syncing works great, and routes everything correctly to our Quickbooks which saves a lot of time and manual data entry on our end. The setup process was a bit more involved, but worth it once you have things set in place. The support team is also very responsive and helpful, and willing to help us figure out solutions for our unique situation.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 19, 2020

So much cheaper than other options, and hands down best customer service. Before even signing up I went back and forth at least a dozen times with Kumar to figure out if things were a fit, he had speedy and thorough answers every time! You won't this app.

Store

Zaca

Using app

About 1 month

Total reviews

5

Average rating

5.0

4 / 5 Share

Feb. 17, 2020

QuickBooks Bridge has great customer service! When I contacted them with a concern, they responded quickly!

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 7, 2020

Absolutely spectacular app. It might take you a second to understand the process flow, but once you do, your comfort level grows dramatically. It will save you an unbelievable amount of time. No more duplicate data entry!! Straight from my shopify POS right into Quickbooks automatically with perfect accuracy! Worth every penny.

Using app

About 2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 4, 2020

few month back we transfer from desktop to QB online.. using this app via Shopify online some issue initially n now they update exactly as per our manual requirement n things are more peaceful and normal... like regular work.. This app create auto invoice amazingly with 100% accuracy... Good app...Appreciate!!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2020

I have used MANY different QBO connections for over 7 years. We stuck with 1 for a long time but recently have been having issues that seem to never get fixed. That's what lead me to search for new Shopify

Store

SSTubes

Using app

20 days

Total reviews

6

Average rating

4.2

5 / 5 Share

July 2, 2020

Had a little confusion with a secondary sync within QBO itself. The QB Bridge team helped me sort it all out. They get A-pluses for support. A great product.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2020

I use this for syncing with QBO and it works fine. Some issues appear from time to time but support is really good and things do get corrected within 24 hrs. The user interface could be improved.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2020

This is an awesome app! The crew at QB Bridge are so helpful and quick to respond. I can't believe I ever lived without it. I was using a different app and constant problems with the sync. This app is so well thought out and has solved so many of my headaches. I highly recommend this product.

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 23, 2020

Hidding the real price of the app which is between $10 and $30 more than what it shows here considering you pay $30 this app to just transfert your data to the real website which also charge you the same price. I had to speak to the support for like 1 hour cause he kept avoiding my questions about the real price of the app if you want everything to be working. Try to be (more) honnest

Store

Sweetiz

Using app

38 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Dear Sir/Madam, Thank you for trying our app. We tried to reach you both by phone and email but were not able to reach you. We will be happy to assist you with this issue that you are facing. The issue that you were facing was because QuickBooks did not find a valid company to connect to. The screenshots that you had sent to our support team were all from QuickBooks. When you click on Connect to QuickBooks button, the control is then with QuickBooks for Authorization to your account. In the first screenshot (https://prnt.sc/qt1w3m) QuickBooks is asking you to create a company because it did not find one with your email account. In the second screenshot(https://prnt.sc/qt1zxw), you can see that QuickBooks is asking you to select a type of account for the new company. In the third screenshot(https://prnt.sc/qt1yiv), QuickBooks is asking you to enter the credit card details. All these 3 screenshots are outside the control of the app. You can see the intuit.com (QuickBooks' parent company) in the URL. Our app only charges through Shopify and never asks you to enter the credit card details anywhere. If you already have an account with QuickBooks, it might be that the QuickBooks account is with a different email other than the one that you tried to connect our app with. We will be more than willing to assist you with resolving with this issue if you give us an opportunity. Thank you. Regards, Kumar

5 / 5 Share

Jan. 27, 2020

Initial problems were helped through a responsive help team. Been working with Kumar and Sam for a couple of weeks and almost ready to have things going.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your patience. It was a pleasure interacting with you. We hope and will see to it that all the issues are resolved very soon. Do let us know if we may assist you further.

5 / 5 Share

Jan. 15, 2020

The app works great and has really improved on some limitations we ran into with our previous solution. Kumar has been incredibly helpful. Highly recommended.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2020

Customer service beyond impressed me. They responded to my issue within minutes, and they kept responding to my emails very quickly until the issue was resolved. Imagine what the world would look like if this was the standard of customer service... I'm just grateful for their team's care. The actual App itself is incredibly helpful. It's made bookeeping wayyyy less of a pain in the behind.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2020

This app has worked great linking QuickBooks Online and Shopify. Support has been excellent as well!

Using app

6 months

Total reviews

1

Average rating

5.0