All reviews

Rating Breakdown

  • 5
    93% (63 ratings)
  • 4
    6% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (68)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 25, 2026

The customer service is amazing! We have had a few minor things arise and they have always been on top of things, providing help and fixing the issue. Highly recommend!!!

Using app

--

Total reviews

1

Average rating

5.0

2 / 5 Share

Feb. 28, 2026

Poor customer service, no response to my email related to unsynced orders.

Store

WHSL-WR

Using app

Almost 2 years

Total reviews

2

Average rating

1.5

Developer Reply

Hello, Thank you for your feedback. We are sorry for the inconvenience caused by the order sync issue and appreciate you bringing it to our attention. We received your email late Friday and reviewed the matter at the earliest opportunity. Upon investigation, we found that one order did not sync due to an error returned from QuickBooks. The issue has now been resolved, and our team has shared the detailed explanation with you via email. Additionally, we have implemented an enhancement so that if this specific sync error occurs again in the future, our app will automatically attempt a resync to help prevent similar situations. We truly value your continued association with us since 2023 and appreciate the many constructive discussions we have had with your team regarding your sync requirements and their implementation. Your feedback is important to us, and we remain committed to providing a reliable solution along with responsive support. If there is anything further we can assist you with, please do not hesitate to reach out.

5 / 5 Share

Jan. 8, 2026

This app works seamlessly and the people behind it are a pleasure to deal with. Thank you!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

They have been very helpful through email in setting up the app to work the way we needed, and also helpful when switching to new computer. Highly recommend.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2025

Customer support is amazing if we have issues. The app works great between shopify and QB!

Store

PatyInc

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 9, 2025

The customer service is top notch, as the Parex team has solved all the issues/problems that have come up. The App does what we need it to, every now and then there are issues, which seem to stem from the QuickBooks side. Thankfully, the support is great.

Store

DiCarlo

Using app

10 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 13, 2025

This app has been an incredible time saver. Reconciling orders at month end/year end is seamless. Their customer service is remarkable. They provide detailed explanations and help to problem solve any issue that may arise. I ran into some challenges when I updated my QuickBooks program, and Mahek and his team were a tremendous help. I would recommend this app( more importantly the customer service/personel running it) to anyone.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2025

Support is great and it does what it says it will do!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2025

Great customer service. Very easy to work with and addresses any problems in a very timely manner. Highly recommend.

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 12, 2025

Easily moves transactions and purchase orders in QBD from Shopify. App staff is great with helping setup. Made the transition to Shopify POS great.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

Excellent and efficient way to make sure Quickbooks Desktop and Shopify are able to communicate. Plus, the support team is so great to work with and responsive when i need help.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

User-friendly, straightforward app that gets the job done. I've connected with support on two separate matters. In both cases, the team responded within one business day or less and delivered a solution that worked the first time around. No trial and error.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

We are very pleased with this app. It works as described in sync’g Shopify orders into QuickBooks Enterprise Desktop. The support folks are great, very responsive and easy to work with! Will recommend to others. 4 thumbs up!

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 24, 2024

Excellent app for QuickBooks and Shopify POS. Had a little problem with mapping sales taxes but their customer service helped solve the problem. Everything is running as it should, Perfectly.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2024

Tech support is super helpful and responds rather promptly and thoroughly. We just started using the app, but so far it appears that it will be a huge improvement and time saver compared to our previous integration.

Using app

About 2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

July 8, 2024

I love this app, and the customer service from Mahek is fantastic. This app saves me hours of unnecessary work. After working on the settings, I needed some tweaks made. Mahek took care of it all on the back end and now I'm loving it!

Store

FSPE

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 3, 2024

This application is functioning well. We have a complex amount of data to move regularly across these platforms. The service and response times have been on point and bring resolve. Good product. Open minded approach to adjust as needed by the individual business model.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2024

very fast and great support

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2024

They are very helpful, and reach back out in a timely manner.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2024

Love it....I initially thought it would be difficult to set up but it was not. This app has streamlined so many things and allowed me to concentrate on other duties besides data entry. Support is terrific. Thank you so much....is worth every penny ;-)

Using app

12 days

Total reviews

10

Average rating

5.0