All reviews

Rating Breakdown

  • 5
    92% (56 ratings)
  • 4
    7% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)
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5 / 5 Share

Nov. 29, 2023

Wow, after spending seven and a half weeks working with Shopify to connect my Quickbooks Desktop to their connector with no luck, I was able to get the job done in less than a week with this app. The support was excellent and what a relief to know that this app really does work! I just wish I had started with this app weeks ago.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2023

Initially, there were a few technical issues to iron out, but the tech support is pristine, responsive and very helpful. The app works very well now!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 16, 2023

I would definitely recommend Parex. We had been using Connex and after they raised their prices, it was just too expensive. I also didn't find it to be seamless and we would often have inventory updates that wouldn't push from QB to Shopify and our inventory counts were totally screwed up. Parex has been really great so far. It took a little bit of work to set up because we have a lot of specific needs, but Utkarsh was incredibly patient, helpful and responsive to all of my questions and tweaks as they would arise. The app is seamless and we have had no hiccups at all with sales not syncing or with inventory updates. I'm very happy with it. And I really can't say enough about the customer service. They were so helpful and easy to work with. I definitely recommend this app.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2024

The developers of this app are very easy to work with when you have questions or concerns with connecting Shopify to QB Enterprise. They made sure everything worked correctly and to my satisfaction. I highly recommend this app and this group of developers! This app has been the highlight of using Shopify! Update 6/26/2024 - I had issues when I moved QB Desktop to a new device. Working with this group was easy. We connected, and they had it fixed in less than 10 minutes. This is an awesome group to work with whether its for setup or troubleshooting issues. They are awesome!!!!!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

The customer service is exceptional. They did everything to tweak their product to work for me and very quickly too. I highly recommend this company. Their app has been immensely helpful in cutting down the time I spend balancing my Quickbooks as everything is automatically there for me.

Using app

Over 1 year

Total reviews

15

Average rating

4.6

5 / 5 Share

Sept. 22, 2023

I switched to this app several months ago after trying another one. I LOVE this app. Utkarsh and Team worked diligently to make sure all the details I needed were set up correctly, and working properly from Shopify to QB Desktop. They were professional, courteous, extremely hardworking, and incredibly patient as we tried different things, and worked through some challenges. They had answers for everything, and this app works exactly how I need it to work. It does everything I need it to do. Thank you, thank you! Recommend 100%!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

This app works flawlessly to integrate QB desktop with Shopify, it saves us hours of work everyday. and their customer service is unmatched, they respond to any issue within hours and it always gets resolved right away. Highly recommend if you would like all Shopify orders and transactions copies exactly into QB.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

On its own, Shopify will sync with only 1 revenue and 1 COGS account. If you have multiple accounts, then I highly recommend using Parex' QB Desktop Sync. There is nowhere to setup the accounts in Shopify, but when Shopify syncs with QBD, it uses the Item information in QBD. So, if you set revenue and COGS accounts in QBD, sales reports will use those accounts. As you get started, I suggest you setup a report of sales and sort the report by Revenue Account to find the Items that have no revenue account defined. As soon as you add the account to the item, the reports will reflect that change. Do the same for COGS accounts. Parex support has been extremely responsive and helpful. Far and above anything Shopify offers. I was concerned when I found out it uses Intuit's QB Web Connector, but it has been working reliably for us for 2 months now. The only glitch we've had is when Intuit let the certificate expire or be revoked and it was Parex support who provided us the link with an easy fix. I do wish the documentation were a bit more detailed as to what impact the various settings have, but it does provide the basics of all the options. I love everything else about the program, especially the responsive support, which seems to be nearly impossible to find these days.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2023

This is the BEST Quickbooks Desktop app available! EXCELLENT tech support the few times I've needed it and easy, seamless use. We previously used Connex and they kept jacking up the price until it was over $300 per month!! This app is WELL worth the price. I can't say enough good things about it!

Using app

About 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

April 16, 2023

We have now been using this app to connect and transfer sales & inventory adjustment data from our Shopify Account into our QuickBooks Desktop Premier company file for over a week. WORKS GREAT!!! Tech support is OUTSTANDING!!! I had a few hiccups in the beginning, but these were mainly due to my lack of accounting knowledge. Once Utkarsh helped me to better understand what each setting would do for me, it was very easy to set-up and use!!! Utkarsh was very patient and always got back to me quickly! Highly recommend. Worth every penny!!!

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2023

This app works great. Super easy to set up and just runs. Had a little difficulty with the transition from QBooks 2020 to 2023 version but the service help and especially Utkarsh did a great job.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2023

Set up took less than 15 minutes and the app worked great from the start. Support was able to make a few changes for us the same day. We tried several different Shopify to QuickBooks syncing apps - this one has been the best yet!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2023

Great Customer Support. Answered every question I had in a timely manner to adjust eveything before we launched.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

Just added Wholesale Order Form app that was not compatible with previous solution. This one is! Easy set up, fast support and fast integration work to make our QB invoice look like it always did. If set up options do not seem to offer what you want, just ask support about it. Aces for us.

Using app

8 days

Total reviews

8

Average rating

4.5

5 / 5 Share

Jan. 24, 2023

Excellent customer service! I had a pretty serious issue with how my sales tax was reporting, and once I figured out what needed to be done, the Quickbooks Desktop team made it happen so fast!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2022

With something that syncs financial data its extremely important that its stable and has good support. This app has been very stable and the sync meets our needs. When we hit an issue with sales tax caused by another app integration the team worked hard to resolve and we are very happy with the app and support.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2022

This is an excellent app that works seamlessly in the background. We chose this app to replace a similar one used previously and could not be any happier. In addition to working well, the customer service is top notch.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2022

The setup is simple, the connection is stable, and it works exactly as it should. We now have all of our orders syncing with QuickBooks! Customer support is very responsive and has addressed any issue we've had within 24 hours—definitely a company you can trust. Install with confidence, My only slight complaint (which is not necessarily this softwares fault) is large volume stores may have an issue with syncing payouts if you are using Right Networks to host your Quickbooks. Right Networks will disconnect after 2 hours of inactivity and this software requires the sync to be running non-stop for longer (8 hours a day) for stores with lots of daily sales.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 27, 2022

At first this application did not completely meet our needs, but customer service worked very consistently with us to meet our exact specifications. We are more than satisfied with this service. Special credit to Anand in customer support for their consistency, patience, and reliability

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2022

We are stuck with Quickbooks for now, I don't like it since it was sold to us like an ERP but is just accountant/inventory software. Anyhow, this app is specifically to connect your Shopify ecommerce with Quickbooks Desktop and works perfect. The customer service is quick, efficient, very clear and helpfull. So to this specific app, I give 5 stars. Customer service email is: [email protected] Be aware that this app and customer service are just related to the Shopify-Quickbooks Desktop connection/integration. They can't provide support regarding how Quickbooks works. That has to be directly with Quickbooks.

Using app

6 months

Total reviews

2

Average rating

5.0