All reviews

Rating Breakdown

  • 5
    94% (61 ratings)
  • 4
    6% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (65)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 27, 2025

I had a small issue requiring tech support and my agent Utkarsh was timely, accurate, and reliable in resolving the issue. He not only fixed it, he explained the issue in non-technical terms that I could understand. Very good service!

Using app

Almost 2 years

Total reviews

8

Average rating

4.5

5 / 5 Share

Jan. 24, 2023

Excellent customer service! I had a pretty serious issue with how my sales tax was reporting, and once I figured out what needed to be done, the Quickbooks Desktop team made it happen so fast!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2022

With something that syncs financial data its extremely important that its stable and has good support. This app has been very stable and the sync meets our needs. When we hit an issue with sales tax caused by another app integration the team worked hard to resolve and we are very happy with the app and support.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2022

This is an excellent app that works seamlessly in the background. We chose this app to replace a similar one used previously and could not be any happier. In addition to working well, the customer service is top notch.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2022

The setup is simple, the connection is stable, and it works exactly as it should. We now have all of our orders syncing with QuickBooks! Customer support is very responsive and has addressed any issue we've had within 24 hours—definitely a company you can trust. Install with confidence, My only slight complaint (which is not necessarily this softwares fault) is large volume stores may have an issue with syncing payouts if you are using Right Networks to host your Quickbooks. Right Networks will disconnect after 2 hours of inactivity and this software requires the sync to be running non-stop for longer (8 hours a day) for stores with lots of daily sales.

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 27, 2022

At first this application did not completely meet our needs, but customer service worked very consistently with us to meet our exact specifications. We are more than satisfied with this service. Special credit to Anand in customer support for their consistency, patience, and reliability

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2022

We are stuck with Quickbooks for now, I don't like it since it was sold to us like an ERP but is just accountant/inventory software. Anyhow, this app is specifically to connect your Shopify ecommerce with Quickbooks Desktop and works perfect. The customer service is quick, efficient, very clear and helpfull. So to this specific app, I give 5 stars. Customer service email is: [email protected] Be aware that this app and customer service are just related to the Shopify-Quickbooks Desktop connection/integration. They can't provide support regarding how Quickbooks works. That has to be directly with Quickbooks.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 18, 2022

Great App, prompt and efficient customer service. Makes transactions seamless and easy to reconcile.

Using app

5 months

Total reviews

11

Average rating

4.3

5 / 5 Share

July 18, 2022

Fantastic app - does exactly what I needed. This app allowed me to be able to connect Shopify to Quickbooks and keep track of inventory as well. And the customer support is excellent!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 13, 2022

This app saves me many hours of manually entering our daily sales! Each sale is detailed in QB and can easily be verified by our bank deposits. My only suggestion would be a daily entry instead of an entry for each transaction, but it is working great as it is. The support for this app is quick, accurate and friendly. I highly recommend it!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 30, 2022

This app is amazing! I can't even calculate how many hours and days of my life I've reclaimed from manually inputting invoices. It works great with more involved Quickbooks Desktop inventory as well and also works on a remote desktop. The support is great as well, they are quick to respond by email and will take the time to help resolve any issues in the background remotely. I can't tell you how happy I am!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 21, 2022

The customer service has been phenomenal. We use QuickBooks Desktop, and coming from Connex due to their pricing structure. There were some unique variables we had in place due to Connex's sync, and the support at Parex was outstanding in getting our app to sync using the same strategy without losing any data. I'd give them 6 stars out of 5 if I could. Well done team, keep up the great work.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 13, 2022

The app works as it should, and the issues we have experienced have been resolved quickly by very helpful support staff. Much appreciated!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2022

Perfect software and very helpful team. Must have for companies using QuickBooks Desktop for inventory.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 7, 2022

Great app! It effectively takes the worry and hassle out of making entries into Quickbooks. The setup was challenging, but the Parex team provided excellent and timely support. Once the app was adapted to our specific setup, the results were amazing! Entries to QB are now automatic and accurate. We no longer have to create an invoice and other entries for each order, which is what we had done for years. The app does it all for us!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 26, 2022

If you use QBks Desktop and are needing to sync your sales from Shopify, this is the app I would recommend. Customer service is superb and they'll help you get it setup specific to your needs. It's so great being able to get it all setup, switch it to automatic mode, and then know that the order will just "be there" in QBks when you go looking for it.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

This app does the job. The creators were very helpful in getting the app to do exactly what I needed. They were extremely responsive with all questions I had.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 28, 2021

If you are a shopify store, etsy or amazon and struggling to bring your data to Quickbooks to manage your accounting, there is no better app than this. This is the first app which support unit measures. I believe, it is a major issue with any other app on the shopify store. I would say it will save your minimum of 100 hours a month for sure. Their service is up to the mark. They have done everything to support our local accounting copy to make the data more accurate. We are haveing multiple unit measures in our shop and it works like PRO! The best part is, it would deduct the right unit measure and helps you to manage your inventory in Quickbooks. They understand Quickbooks more than Quickbooks guyz itself. Thank you for developing such an amazing app.

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 16, 2021

Great app! Easy to connect with Quick Books and administer. Very quick support, helpful and added features we requested. Recommended. Thank-you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2021

This app is working great and well priced! The set up was easy and the customer service is great. Always respond within 24 hours! and super friendly.

Using app

About 2 months

Total reviews

2

Average rating

4.5