BOLD QuickBooks Sync PRO
Connect Shopify Stores to QuickBooks - QuickBooks Sync App
Rating
3.7
feedback
167
chart
#161
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
4%
-
Less than a month
10%
-
Less than a year
26%
-
More than a year
59%
Reviews Summary
The reviews for this Shopify App are quite polarized, with a mix of positive and negative feedback. On the positive side, many users appreciate the seamless integration of Shopify data into QuickBooks, saving them valuable time and effort. The customer service, particularly highlighted by support agents like Daniel and Paul, is praised for being responsive, knowledgeable, and going above and beyond to assist users. Users also mention that the app has been working well for them for several years, with occasional minor issues that were quickly resolved by the support team. However, on the negative side, some users have experienced significant challenges with the app, such as incorrect syncing of data, issues with inventory management, and lack of proper mapping of fields. There are complaints about changes in pricing, disabled features, and difficulties in getting timely support for critical issues. Overall, while some users find the app essential for their business operations, others have faced frustrating limitations and errors.
Highlights
Review RSS Feed
All reviews
Sept. 4, 2025
I have used this app for years now and absolutely find it helpful with my accounting entries syncing with my Shopify. I have had an issue on my site that I couldn't figure out how to fix. The support and guidance that I received from Daniel P. was above and beyond what I expected. I had not only instructions sent to me with links, I acually had help from Daniel behind the scenes fixing things for me and assuring me that if I needed more help to reach out anytime. I was thrilled to get this kind of help and attention. I can't thank support enough and love this app even more because of it. My work is so much easier because of it. Thanks 5 stars can't say enough! Jackie from CCbyJ.com
Using app
Almost 9 years
Total reviews
2
Average rating
5.0
June 18, 2025
Has worked smoothly for years but we had a hiccup recently (completely user error/boo-boo) ...when we contacted support for help they responded promptly and very quickly deduced the issue and gave easy to follow instructions to rectify the situation. Daniel was extraordinarily helpful and courteous. I am delighted with their service.
April 17, 2025
Daniel from bold customer support was amazing! Really excellent and prompt service, solved the issue in no time and was very kind and easy to work with. Thank you so much! It's really nice to be able to rely on great customer service and be able to talk to a real person instead of an AI bot.
March 25, 2025
Our experience was made better by Daniel, the support specialist who identified what a problem was with the App and our system and got it fixed quickly and efficiently. He is the reason why we are giving BOLD a 5 star review, as it now works great with our Shopify account. Mary Dawn, Managing Director
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