All reviews

Rating Breakdown

  • 5
    48% (130 ratings)
  • 4
    10% (28 ratings)
  • 3
    3% (9 ratings)
  • 2
    5% (13 ratings)
  • 1
    33% (90 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 17, 2021

Nikhil was very great to work with. He resolved our issue in less than 48 hours and I am grateful for the service I have received!

Store

TEJESTA

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. So happy that Nikhil was there to solve your issues in a timely manner. Thank you for choosing Bold!

5 / 5 Share

Feb. 11, 2021

This app makes Shopify / QBO integration so easy. We've been using it for a couple years now, and it runs just right 99% of the time. In those rare moments when we've had an issue, I've had great experiences with customer support. Most recently, I worked with Nicholas and he was super helpful and committed to helping me figure out the problem. Very pleased!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are so happy that you find the app easy to work with, with little to no issues and that Nicholas was there to help. Thank you for choosing Bold!

5 / 5 Share

Feb. 10, 2021

Nikhil helped sort the QuickBooks import issue out for us quickly and easily. Thanks, it now works again

Using app

Over 2 years

Total reviews

13

Average rating

4.4

Developer Reply

Thank you so much for the review!

5 / 5 Share

Feb. 9, 2021

Our Shopify wasn't importing to our Quickbooks but Nikhil quickly had answers for us. In short amount of time we had a solution to the problem and things are running smoothly again!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2021

Hamza, of Bold Commerce Merchant Success Quickbooks App, was fabulous. They were patient and diligent and helped me to solve my problem in a professional way. I would highly recommend this APP and their customer support team for a fine service.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review and recommendation. We are so happy to hear thats Hamza provided great service quickly. Please don't hesitate to check out our Help Center or reach out through Live Chat should any questions come up.

5 / 5 Share

Jan. 20, 2021

I've been using this app for 18 months and it has, for the most part, seamlessly exported my Shopify data to quickbooks. I had an issue with automatic discounts in Shopify not pulling through but Nikhil at Bold worked quickly to resolve it. I recommend this app to others.

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 8, 2021

Love the app. saves so much time . I have had no issues. Customer service is great. Answer questions very promptly. Thank you.

Using app

Over 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 21, 2020

I've been using this app for about 2 months. It saves me so much time. They answer all my questions in a very fast manner, and I got a lot of help from Nikhil

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 15, 2020

I find this app very useful to check that our sales are being exported into QuickBooks correctly and the app is easy to use. Whenever I have had any queries Bold have been there to assist me, especially Nick who helped me with my latest enquiry and sorted it straight away. Thank you Nick. Your help is much appreciated.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 19, 2020

Very impressed with the admin and staff account feature, a real time-saver! recommend, recommend....

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2020

The App drew my attention and I recommend it. The App drew my attention and I recommend it..........

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2020

Jericho was VERY helpful and quick. The only complaint is that it took 4 days for someone to return the email and schedule the call with Jericho.

Using app

About 5 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 31, 2020

Jericho was extremely helpful when I had some questions! Very thankful that their support team helped me out so quickly.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2020

I had an issue where my orders weren't syncing properly with QuickBooks so I went on the chat and Nick was able to assist me immediately with the issue. They have friendly and easy to reach customer support!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 20, 2020

I ran into a few issues with this app, but I spoke to a customer service representative, Jericho, who was extremely helpful and patient! I really appreciate the phone support.

Store

Dooz

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2020

App does a great job exporting to QBO. When there is an issue, they are very responsive. Rony just helped with a sales tax issue we had been having. Great app!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 3, 2020

Had an issue with mapping for years with no interest from support to fix the problem until Rony. He fixed the problem and voila it works.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2020

The app is easy to setup and works seamlessly in the background. I had some trouble when I exceeded the number of automatic exports on the free plan but Rony and Rushit were quick to help out via their chat support function. I'd like to see them make the chat support link easier to find (tried the phone number first, there was a voicemail that told me to email, sent an email and received a bounce back saying to chat) but was quickly helped once I did find the chat.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2020

This app is great, customer support is fantastic. Rony helped me out recently with my business needs syncing Shopify with Quickbooks and it has worked very well.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2020

We had some initial issues with the set-up but the customer service group was able to provide help getting everything set up correctly and working smoothly. Camila was very friendly and able to solve my mapping issues quickly as was everyone else I chatted with online. I had another issue later and Naman took care of it quickly and professional. He was great!

Using app

6 months

Total reviews

1

Average rating

5.0