All reviews

Rating Breakdown

  • 5
    48% (80 ratings)
  • 4
    10% (17 ratings)
  • 3
    5% (9 ratings)
  • 2
    7% (11 ratings)
  • 1
    30% (50 ratings)

Reviews with Text

  • 100% (167)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 2, 2020

Jerico helped me understand why my app sync to QBO stalls out. Thank you Jerico. It would be great if you enabled it to sync higher sales volume seamlessly, but you helped me. Thank you!!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2019

Absolutely critical app when your order numbers start increasing. We've been using it for 2 years and it's been great for us. Recently had a small problem but Camila from the BOLD team resolved it within minutes, thanks for the great customer service

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2019

Jericho helped me out with an issue I was having. He was awesome. Very quick and helpful. I recommend this app to everyone

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2019

Sync did not work straight away, however, a lot of patience and help from Jericho (Bold customer service) and it works perfectly now. Actually, the mapping was done automatically and its quite easy to setup if you follow the rules.

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 18, 2019

Jericho has been so helpful. Without his help, we would be lost. We felt Jericho was as invested in our success as we were, which felt great. Bravo Jericho!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2019

I'm using the app to export my orders from Shopify to QuickBooks, and I definitely recommend it! It is super easy to install and use, and it saves me a ton of time. The support (which is critical for me) is fantastic and quick, and they also notify you if there is an error in the export - I just wish the error message would have come in a separate email with a distinguished title like "error" or something like that.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 8, 2019

Jericho was great in helping us get setup with QuickBooks Bold. The system is very easy to use and customer support is very responsive!

Store

Glyph

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2019

Easy to use. When I had an issue, I did support chat and it was very efficient. Rony was great and suped up our app, fixed the issue, and pre-emptively took care of errors I wasn't even asking about. Thank you Rony! Kaiser was great as well!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2019

I had an issue with our orders importing and within a day Rony had it all sorted. The customer service was next level and I would highly, highly recommend the Quickbooks app to anyone. It makes everything so much easier!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2019

Had an issue with QB connection and the Bold people quickly figured out the problem. Jericho walked me through the steps to fix it and everything works perfectly now. Thank you!

Store

Waylens

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2021

Honesty, I could not run my business without BOLD's QBO app! Please help yourself and get this to seamlessly do your own books! Nikhil was amazing with a quick fix on a known Shopify bug. SO helpful and fast! Jericho and Alexa were on it! Quick diagnosis led to an easy fix. Really appreciated their quick turn and collaboration was seamless. Thank you!

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 26, 2019

Jericho was great. He worked with me over a couple of days trying to sort out the problem I was having trying to get sales exported from Shopify to QB online, one incorrectly entered sales receipt kept causing an error and cancelling the export. He was totally patient with me and finally came up with a quick fix and I am now back up to date. Caroline

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2019

Their customer service is great. Especially in the chat feature located on their website. Rony and Chintan were extremely helpful.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2019

Great app and excellent service! The team is always available and will go above and beyond to make sure you are helped. Extremely satisfied.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2019

Ankur and Jericho were able to solve a problem that I’ve been having for months now. It’s taken me hours with other quickbooks reps. They crushed it in 30 minutes.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2019

The auto sync and manual mapping are HUGE improvements over old QB/Shopify sync apps. When things didn’t work for me Jericho from customer service walked me through a brief troubleshooting process. Cheers to BOLD for developing such a top notch functional free app.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2019

I'm using this app across two separate shops, and so far it is working well. The customer service is excellent. I have two pain points left: 1. Synching a single QB account with two Shopify stores 2. Matching SKUs for 'bundle' type products Still, for a small business like mine, this app is great, as it helps me to automate the process from order in Shopify to a printed sales receipt through QB and Google. Thanks for your help. You have been wonderful!

Using app

About 15 hours

Total reviews

18

Average rating

4.9

5 / 5 Share

Sept. 11, 2025

Bhumi is great, he is always professional, courteous, and responds quickly. Thank you, Bhumi! Russ

Using app

Over 7 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 28, 2019

Quickbooks Sync by Bold has been very good - saving a ton of time. I had a sync issue for all orders for NJ for a couple of days now so I reached out to Bold Commerce Support. Nirav and his colleague, Brysen quickly fixed it for me; it took all but less than 5 minutes. Excellent support. I'd recommend this app.

Store

OHLOLLY

Using app

Over 2 years

Total reviews

12

Average rating

5.0

5 / 5 Share

March 22, 2019

Our orders stopped syncing between Shopify and QBO. QBO told me to talk to Shopify. Shopify told me to talk to Bold. Navir @ Bold gave me a simple fix and it was up and running in a second. Thank you Navir for helping me when no one else could.

Using app

12 months

Total reviews

1

Average rating

5.0