QUICKBOOKS SYNC by BOLD

March 20, 2020

I had issues syncing shopify with Quickbooks and Rony came to the rescue! I am a novice with the technology, so Rony took the time to help me understand it clearly as well as fix the issues and gave me options along the way. Very helpful! Made my month! Excellent customer service!

March 4, 2020

The on line chat support from this App is amazing especially Rony. Fast and fixed it quickly. Highly recommend Bold

Feb. 22, 2020

I'm all about the customer service. It's impossible to get a hold of anyone on most of the apps. I like this one because I am always able to get some sort of assistant when needed. Daniel just assisted me and he was great.

Feb. 20, 2020

Loving this app! Saving me countless hours of inputting sales into quickbooks. Had a small issue and Jericho from support helped me so fast!

Feb. 10, 2020

I was having an issue with an error at export and contacted the chat line and Nir was able to fix the issue and resolve the issue, thank you for the quick response.

Jan. 29, 2020

I've been having some issues with exports and reach out to online customer service. I chatted with Nir about the issues and it was really helpful. My problem was fixed during the chat. Great customer service. Thank you!

Jan. 24, 2020

I chatted with Jericho and he and I together figured out the problem. After chatting with quickbooks and shopify, we figured out the sales weren't exported correctly. Jericho quickly fixed the problem and now my reports are much better! Thank you!

Jan. 13, 2020

I am an accountant, and a client had this app before coming to me for their bookkeeping. He used this app to import sales receipts from Shopify to his Quickbooks. This saves me so much time because I don't have to create individual sales receipts, instead, they come in automatically. I had some trouble because some of the transactions didn't import correctly and where missing. I emailed the Bold Commerce support line and Jerico got back to me within the day. Jerico was extremely helpful and helped me solve our problem. Customer support was A+. If they had to improve on one thing it would be the app's interface in Shopify. It's very simple and user-friendly which is good but because of that, it seems the options are limited and you cant view all the mappings and options from the user's side. All in all, an excellent app, I've recommended and used on all my other Shopify clients.

Jan. 2, 2020

Jerico helped me understand why my app sync to QBO stalls out. Thank you Jerico. It would be great if you enabled it to sync higher sales volume seamlessly, but you helped me. Thank you!!

Dec. 20, 2019

Absolutely critical app when your order numbers start increasing. We've been using it for 2 years and it's been great for us. Recently had a small problem but Camila from the BOLD team resolved it within minutes, thanks for the great customer service

Dec. 16, 2019

Jericho helped me out with an issue I was having. He was awesome. Very quick and helpful. I recommend this app to everyone

Nov. 28, 2019

Sync did not work straight away, however, a lot of patience and help from Jericho (Bold customer service) and it works perfectly now. Actually, the mapping was done automatically and its quite easy to setup if you follow the rules.

Oct. 18, 2019

Jericho has been so helpful. Without his help, we would be lost. We felt Jericho was as invested in our success as we were, which felt great. Bravo Jericho!

Oct. 12, 2019

I'm using the app to export my orders from Shopify to QuickBooks, and I definitely recommend it! It is super easy to install and use, and it saves me a ton of time. The support (which is critical for me) is fantastic and quick, and they also notify you if there is an error in the export - I just wish the error message would have come in a separate email with a distinguished title like "error" or something like that.

Oct. 8, 2019

Jericho was great in helping us get setup with QuickBooks Bold. The system is very easy to use and customer support is very responsive!

Nov. 6, 2019

Easy to use. When I had an issue, I did support chat and it was very efficient. Rony was great and suped up our app, fixed the issue, and pre-emptively took care of errors I wasn't even asking about. Thank you Rony! Kaiser was great as well!

Oct. 6, 2019

I had an issue with our orders importing and within a day Rony had it all sorted. The customer service was next level and I would highly, highly recommend the Quickbooks app to anyone. It makes everything so much easier!

Oct. 3, 2019

Had an issue with QB connection and the Bold people quickly figured out the problem. Jericho walked me through the steps to fix it and everything works perfectly now. Thank you!

Oct. 3, 2019

Quickbooks Sync by Bold is super easy to use and the support from the Bold team (Jericho especially) was stellar! Highly recommend.

March 12, 2021

Honesty, I could not run my business without BOLD's QBO app! Please help yourself and get this to seamlessly do your own books! Nikhil was amazing with a quick fix on a known Shopify bug. SO helpful and fast! Jericho and Alexa were on it! Quick diagnosis led to an easy fix. Really appreciated their quick turn and collaboration was seamless. Thank you!