QUICKBOOKS SYNC by BOLD
Easily sync Shopify orders with Quickbooks
Rating
3.3
feedback
270
chart
#323
All reviews
Rating Breakdown
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Sept. 26, 2019
Jericho was great. He worked with me over a couple of days trying to sort out the problem I was having trying to get sales exported from Shopify to QB online, one incorrectly entered sales receipt kept causing an error and cancelling the export. He was totally patient with me and finally came up with a quick fix and I am now back up to date. Caroline
Jan. 5, 2021
Bold Commerce Merchant Success rep, Nikhil, saved my day again! We had another issue relating to the State sales tax, and this issue stopped the export function to work. Once again, Nikhil resolved the complex State tax issue within few hours. When you know that there is someone like Nikhil who will take care of the issue, your loyalty to the application will not be replaceable. Hands down to Nikhil.
Sept. 18, 2019
Their customer service is great. Especially in the chat feature located on their website. Rony and Chintan were extremely helpful.
Sept. 5, 2019
Great app and excellent service! The team is always available and will go above and beyond to make sure you are helped. Extremely satisfied.
July 10, 2019
Ankur and Jericho were able to solve a problem that I’ve been having for months now. It’s taken me hours with other quickbooks reps. They crushed it in 30 minutes.
July 4, 2019
I had a problem with this app exporting Invoices and Rajni and Jordan were very patient with me to help me resolve the issue.
June 26, 2019
App stopped syncing and created an issue but was immediaitly resolved by customer service. Thanks guys!
June 25, 2019
The auto sync and manual mapping are HUGE improvements over old QB/Shopify sync apps. When things didn’t work for me Jericho from customer service walked me through a brief troubleshooting process. Cheers to BOLD for developing such a top notch functional free app.
June 21, 2019
I'm using this app across two separate shops, and so far it is working well. The customer service is excellent. I have two pain points left: 1. Synching a single QB account with two Shopify stores 2. Matching SKUs for 'bundle' type products Still, for a small business like mine, this app is great, as it helps me to automate the process from order in Shopify to a printed sales receipt through QB and Google. Thanks for your help. You have been wonderful!
April 3, 2019
Nirav was amazing always answered my questions in a timely manner. I like this app and support are always there to help.
March 28, 2019
Brysen is great, he is always professional, courteous, and responds quickly. Thank you Brysen! Russ
March 28, 2019
Quickbooks Sync by Bold has been very good - saving a ton of time. I had a sync issue for all orders for NJ for a couple of days now so I reached out to Bold Commerce Support. Nirav and his colleague, Brysen quickly fixed it for me; it took all but less than 5 minutes. Excellent support. I'd recommend this app.
March 22, 2019
Our orders stopped syncing between Shopify and QBO. QBO told me to talk to Shopify. Shopify told me to talk to Bold. Navir @ Bold gave me a simple fix and it was up and running in a second. Thank you Navir for helping me when no one else could.
Dec. 27, 2018
I received excellent support from Alexa while troubleshooting my issue. Thank you again for helping me to resolve my issue.
Dec. 20, 2018
I received outstanding support with some export issues I was having. Nick was able to fix the problem quickly and now my Shopify sales are exporting to Quickbooks flawlessly. Thanks again Nick!!
Sept. 28, 2019
Update: Just got some more outstanding service from Bold through Alexa! She was super quick to respond to my emails, understood the points I was making, and helped answer my concerns. Thanks for the support Alexa! --- First Post --- Just used their support chat and received outstanding support from Samuel(he's a ninja) and Brysen. They received my issue, communicated with developers, got something re-mapped in the background, and were able to fix my issue. Super impressed, that I didn't just receive generic scripted replies with no help. The app itself is great for exporting your sales receipts each day. Just be sure to map your accounts correctly.
Nov. 13, 2018
This has been one of the easiest to set-up and most perfectly operating apps I've ever used. The Shopify deposits are held in the holding account until they are matched in my banking and all fees are accounted for. Barring a complicated, unique use application I don't know how you could ask for more.
Oct. 2, 2018
I love that this takes my data from my site and dumps it directly into my QuickBooks online account! One less step for me!
Sept. 20, 2018
This is a great app and I appreciate Paul A. for calling and helping me with a technical issue that my shop encountered. I'm grateful that there is a simple connector between Shopify and QBO that's affordable for growing businesses. Thanks Bold.