BOLD QuickBooks Sync PRO

Sept. 28, 2019

Update: Just got some more outstanding service from Bold through Alexa! She was super quick to respond to my emails, understood the points I was making, and helped answer my concerns. Thanks for the support Alexa! --- First Post --- Just used their support chat and received outstanding support from Samuel(he's a ninja) and Brysen. They received my issue, communicated with developers, got something re-mapped in the background, and were able to fix my issue. Super impressed, that I didn't just receive generic scripted replies with no help. The app itself is great for exporting your sales receipts each day. Just be sure to map your accounts correctly.

Aug. 7, 2018

Alexa was AWESOME! We had a problem with the app not exporting our refunds and coming up with an error message via email. Contacted Shopify and got directed to Alexa who made sure that their tech support fixed the software bug (all in under 24 hours!). All we had to do was run the export again and the refunds showed up in our QuickBooks. Super pleased with how well this app is working for us by making it so much easier for our accountant to understand the transactions coming in from our website sales. And, the support we receive is beyond what we expected when we switched our website platform to Shopify and synced it with QuickBooks. Thank you - this is the way it should be . . . problem-solution-quickly!

Aug. 2, 2018

Customer support from Parminder was excellent.

June 20, 2018

Great app www.pilottrackhdd.com

March 9, 2018

Paul was a great help on our call today and was finally able to fix integration issues between Shopify and quickbooks. I highly recommend his expertise.

March 8, 2018

Fantastic app, incredible support! With updates continually occurring there is a need for excellent customer service along with bright minds behind them punching the buttons to correct any errors that may occur. Bold provides just that. They will allow you to speak directly with support to resolve any technical details. I am very happy with their service!

March 7, 2018

Paul Arthur was extremely helpful today. My app was not syncing properly with my quickbooks account and Paul knew the problem right away and fixed it. He also explained the new plans coming up for payment of the app. I would definitely recommend this app to anyone using shopify and quickbooks. The customer service is excellent! Thank you Paul!

March 5, 2018

my favorite, love the ability of this app

Feb. 21, 2018

This app is such a life saver. It is very straightforward to setup and use, I no longer have to manually add sales receipts and Shopify fees manually to QuickBooks online. I have seen other apps similar to this one, except that they require a monthly payment of $30, so the fact that this one is free - what a find! It works perfectly and the customer support is very helpful, I have contacted them to ask a few questions during the setup process and they replied very quickly with the answers. I highly recommend this app!

Jan. 25, 2018

So far the app is working great. All data is getting imported properly. This app really saves us time and works as advertised.

Jan. 11, 2018

Paul was great!! He assisted me in solving my problem quickly and efficiently. Two thumbs up!

Jan. 10, 2018

Listen here, normie. I've been learning how to do my own books for my online Shopify business and this app is an absolute dream. No - dream is an understatement. This shit is a cosmological marvel. As of now, everything seems to be running flawlessly and pretty much automatic. YES. AUTOMATIC. I can literally be shredding my Razor Scooter over to the 7-11 down the street to get a Big Gulp sized orange Crush, while this app is doing the boring-ass grown-up grunt-work for me. Admittedly, I did manage to royally f*ck up a whole year's worth of transactions by exporting them into the incorrect QB accounts, forcing me to delete all transactions with a third party app and re-export from scratch. And unfortunately, this app is so damn accurate that it refused to export a transaction that had already been previously exported by it's half-witted user. It literally refused to make a duplicate export cause my dumb ass couldn't figure out how to use it correctly the first time around. But then, almost out of nowhere, a red-haired angel by the name of Alexa flew down from the gates of Heaven aka Bold customer service and with a flick of her magical programmer wand, turned my epic fail into an EPIC CLIENT SUCCESS and just like that... my problems melted away like a snowman on Canada Day in Saskatoon. Listen here kiddo, if a normie like me can figure it out, a normie like you can figure it out too. So quit reading these reviews and download this shit NOW. Seriously, who needs a bookkeeper? This quickbooks thing has me feeling so intellectual that I'm seriously considering backing out of this whole YouTube thing to pursue being an accountant.

Jan. 3, 2018

Great customer service! Paul was able to resolve an issue in 10 seconds that Quickbooks couldn't figure out for over 2 days. Keep up the good work!

Jan. 3, 2018

Challenges can happen and it is the customer service and their solutions that make the difference! In this case, we had a few challenges with integration and my Bold Representative, Paul, was able to quickly assess and fix the issue with me. FYI - you just need to open a customer service ticket and there is a super quick response or you can request a meeting online. Thanks, Bold!!!!

Nov. 6, 2017

I had some issues with my Quickbooks online syncing correctly all of a sudden. After spending time on the phone both with Shopify and Quickbooks, the guys as BoldApps pinpointed the problem quickly and I was able to get back up and running in 48 hours. Very knowledgeable and fast to respond!

Oct. 14, 2017

Was wary after some other reviews, but everything has synced very well with my store. Haven't had problems yet and is quite essential to my book keeping. RARR Sportswear www.rarr.com

Oct. 16, 2017

We've been using this app for a year now, it has always required extra manual checking and correction of synced transactions. Not ideal, but we'd accepted that, it's free of charge at the end of the day... Until a few days ago we suddenly realized that the product syncing has been distorting our QBO accounts. Bold, who have recently taken over the app, have been very helpful trying to resolve this and a few other issues for us. It is good to see that someone is finally bringing this app up to required standards.

Sept. 19, 2017

Easy installation and use. All my transactions are transferred and matched automatically. Have been using it for over a year and no problems at all. Great app!

July 2, 2017

Fairly easy to set up, although, we needed our accountant to confirm a few things. Otherwise, once it's up and running it's very easy to work with.

June 21, 2017

This is awesome. Helps us keep up with the numbers and know where we are at all times. Thanks for the integration!