All reviews

Rating Breakdown

  • 5
    16% (10 ratings)
  • 4
    3% (2 ratings)
  • 3
    5% (3 ratings)
  • 2
    5% (3 ratings)
  • 1
    71% (44 ratings)

Reviews with Text

  • 95% (59)
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1 / 5 Share

Jan. 27, 2023

If unfortunately doesn't work. It only gives you the option to map all of your sales to a single product or service which is automagically creates for you called "Shopify Sales Item" or something. I need my SKUs to map to my SKUs in Quickbooks so I can do proper class tracking on them. Additionally, when I tried to actually add a payout from the app transactions list, it gave me a cryptic error about entering the quantities. Which is impossible, since there's nowhere that is editable. Honestly, as is, don't install it. It won't work for you, and will end up causing more work to clean up all of the garbage it generates like new products, new accounts, etc. It might be great in a year, but right now its an alpha release product at best.

Using app

30 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for the review! We totally understand that more order data and functionality is crucial for managing your product-based business. The features such as mapping SKUs, the recording of COGS, and inventory management are all being worked on by our product team right now. These capabilities will be rolled out in the future, and we'll let you know when those features become available! One of our product experts is reaching out to you via email to learn more about the error messages you experienced.

1 / 5 Share

Jan. 18, 2023

I would give 0 stars if I could. Wow what a garbage app. They payout and sales data sync into quickbooks but as of 12/13, about 1 out of every 15 payouts actually get sent to the app transactions part where you can match to deposits. Quickbooks "experts" have no idea what is going on, I have called about 10 times and still waiting on a resolution.

Using app

2 months

Total reviews

8

Average rating

3.9

Developer Reply

Thanks for taking the time to share your experience. We know how frustrating it is to have an ongoing case without a solution. Our team are working hard to improve your overall experience. One of our product experts has reached out to you via email to assist.

1 / 5 Share

Dec. 29, 2022

This was a hot mess. It's not intuitive at all. What buttons work in the register don't work here. It added hundreds of deposits that were already in my register. I had to manually delete a year's worth. Once that was done by books were still off by several thousands and I had to manually fix that. Someone at QB reached out to me and walked me thru it which was nice, but this app has a long way to go.

Using app

1 day

Total reviews

40

Average rating

3.2

Developer Reply

Thank you for the feedback Crimson and Clover Studio, happy I was able to work with you and understand the gaps. We are working on updating the actions to be more consistent between the banking register, app transactions and new commerce sections. Thanks again for spending the time to help us improve.

1 / 5 Share

Dec. 8, 2022

This is not the best app. when syncing with Shopify. It will not allow me to administer my bank information easily nor is it automated with my Shopify store. When I click on the app., it takes me to a signup page, which I DO NOT NEED since I am already signed up. It's too much of a pain to navigate through. If I have to do this manually, I might as well keep the bookkeeping app. that I have already been using. I had another subscription that I canceled today, thinking that I made a mistake with the setup (over a year ago) but unfortunately, I am still having trouble and have paid double the amount for an item I cannot use. Not for the lack of trying, and or starting from scratch. Therefore, I paid for this month's subscription in connection to my old account along with my new subscription.

Using app

About 4 hours

Total reviews

10

Average rating

2.8

Developer Reply

Thank you for taking the time to share your experience, your feedback has been heard and we will be changing the sign in page experience to ensure this doesn't happen in the future. Could you please reach out to [email protected] to ensure we can resolve the setup issues and any billing issues you incurred. Thank you.