QuickCEP: Live Chat&AI Chatbot

Aug. 20, 2024

Customer service very helpful

Aug. 8, 2024

Awesome! A very useful app, worth recommending to friends.

Aug. 6, 2024

really introduce this APP， I will recommend him to my colleagues,It has improved my work efficiency

Aug. 6, 2024

This app features a simple design, smooth operation, and comprehensive functionality. Both beginners and advanced users can easily get started. Its intelligent recommendation system is accurate, providing an excellent personalized experience. The interface is user-friendly and highly responsive, making it irresistible. With no ad interruptions, users can stay focused, truly enhancing productivity in work and life.

Aug. 6, 2024

The function is very powerful and quite suitable for our cross-border brand. Multi-channel chat aggregation supports AI reply, has CDP data analysis, and retains customer data for marketing. It is good.

Aug. 6, 2024

I am writing to express my sincere appreciation for the outstanding service provided by your email services team on the Shopify platform. The professionalism, user-friendly interface, and robust features have significantly enhanced our email marketing efforts, leading to improved customer engagement and increased sales. The QuickCEP AI Chatbot, powered by ChatGPT, has revolutionized our customer interactions with intelligent product recommendations and seamless support, greatly improving our conversion rates and customer satisfaction. The exceptional customer support and real-time synchronization with our product catalog make your services indispensable to our business.

Aug. 6, 2024

A very powerful AI customer service tool that effectively improves our user experience and work efficiency. Highly recommended for everyone to use, five-star rating~

Aug. 6, 2024

Our customer service and operations teams are using this software, and the results are very good! It not only improves work efficiency, but also has easy-to-use functions and many functional details. I recommend it!

Aug. 5, 2024

From the beginning, our experience with this customer service software has been overwhelmingly positive. The interface is clean and well-organized, which simplifies navigation and enhances our ability to manage customer interactions efficiently. What stands out most is its capability to consolidate conversations from various channels, significantly boosting our team's productivity and improving customer satisfaction.

Aug. 5, 2024

Comprehensive and user friendly system, great for customer service teams!

June 26, 2024

Great plug-in. Helpful and kind customer service. We will definitely upgrade if needed.

June 26, 2024

I am writing to express my sincere appreciation for the outstanding service provided by your email services team on the Shopify platform. Our experience with your service has been nothing short of exceptional. From the initial setup to ongoing support, your team has demonstrated a high level of professionalism and expertise. The user-friendly interface and robust features have significantly enhanced our email marketing efforts, leading to improved customer engagement and increased sales. What truly sets your service apart is the quality of customer support. Whenever we encountered issues or had questions, your team was quick to respond and provided effective solutions. Their friendly and knowledgeable assistance made a significant difference in our experience.

June 25, 2024

Very good, the functions can basically meet my needs, easy to use, suitable for cross-border marketing and after-sales. The AI ​​experience is very good, easy to get started training and debugging, and the replies are also very smart

June 20, 2024

Good user experience

June 20, 2024

Quickcep has significantly enhanced our company's operational efficiency. The incorporation of consulting channel ports has enabled us to address issues that customers have not conveyed through emails, providing a more intuitive view of customer inquiries through data. We hope that QuickChip can promptly introduce the email customer satisfaction data export function, allowing for a more objective analysis based on user evaluations. Many features of QuickChip are still being explored. Special thanks to Lee, a colleague from QuickChip's system integration team, for his timely assistance and response to various challenges we encountered during the initial stages of system implementation, which facilitated our swift adoption of the system. We look forward to witnessing continuous improvement from QuickChip.

June 19, 2024

Nice, easy to use, and customer support is soooooooo good

June 19, 2024

We originally used Zendesk, but later chose QuickCEP. They are very professional, and the overall backend process is very clear. They also have powerful AI functions. The account manager is very responsible and will help us with settings and guidance. Highly recommended!!!

June 19, 2024

This software is not bad to use and has saved me a lot of work. The workload that was originally only completed by five customer service representatives can now be completed by three people, saving a lot of time. The AI is really powerful, and the requirements we raise can always be solved quickly. After all, it is not manual and cannot replace manual labor 100%. It is already great

June 19, 2024

QuickCEP has significantly improved our customer service. Its intuitive AI delivers real-time, accurate responses, reducing response times and boosting customer satisfaction. Seamless integration with our CRM and 24/7 availability have been game-changers. I highly recommend it to any business looking to enhance customer interactions and drive sales!

June 18, 2024

I have been using this software for more than half a year and I must say that it has changed the situation of repeated customer service responses. The user interface is intuitive, easy to use and the interface is simple. What impressed me most was the AI ​​customer service and reports. In addition, whenever I encountered a problem, the customer support team was very responsive and helpful. Highly recommended.