QuickCEP: Live Chat&AI Chatbot
使用AI聊天机器人提高Shopify的转化率
Rating
4.9
feedback
69
chart
#2,356
All reviews
Rating Breakdown
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March 25, 2024
QuickCEP' has been a game-changer for our customer service operations. The seamless integration with our website allows visitors to get instant help, improving their overall online experience. We've noticed a significant drop in wait times and an increase in customer satisfaction since implementing 'QuickCEP'. The detailed reporting also helps us continually refine our service strategy. Absolutely deserving of a 5-star review!
June 21, 2024
QuickCEP is an AI-driven customer-oriented operation platform, which saves a lot of operation and customer service time, improves our work efficiency, and is very segmented on the user data side, which facilitates our refined marketing for consumers and greatly improves our purchase conversion. In particular, the AI function is also our most powerful helper, helping us improve customer response satisfaction, which is very convenient and practical. The downside is that the product function is updated very quickly, and sometimes there will be a delay in opening, but the speed of technical solutions is still very fast. I hope that every time a new function is updated, we can synchronize in advance so that we can prepare in time. It would be even better if the email marketing system can be done more deeply.
Nov. 27, 2023
The QuickCEP large-model robot and self-service logistics tracking functions are very convenient and speed up our manual response time. Looking forward to more feature updates!
Nov. 27, 2023
Having been using QuickCEP for two months, it has really improved retention rates and customer conversion rates, and has also helped our team achieve a timely response to website visitors.
Nov. 24, 2023
This plug-in solves the problem of insufficient customer service manpower for us, and the after-sales support is excellent. Highly recommended!
Nov. 23, 2023
This plug-in has very comprehensive marketing customer service functions and very good after-sales support. It is a pleasure to use!
Nov. 22, 2023
A very practical app that helped me solve the problems of instant communication and EDM email marketing. The customer service is also very attentive and patient, which is a great experience. Highly recommended.
Nov. 22, 2023
QuickCEP is a multi-channel marketing tool that facilitates our customer service in many ways, and we hope to continue to work together and continue to update the functionality!
Nov. 19, 2023
The QuickCep has truly bolstered my work efficiency. Its major features, including the large model robot for managing multi-channel customer reception, work order circulation, multi-channel marketing and detailed CDP customer management, have all been game changers. It's a must-have for any retailer looking to streamline operations. Highly recommended.
Using app
About 1 month
Total reviews
2
Average rating
5.0
Aug. 22, 2023
QuickCEP's robotic capabilities have helped us save a significant portion of our labor costs, and the robots on duty have helped us recover orders that would have otherwise been lost.
Aug. 21, 2023
QuickCEP has revolutionized how I manage my business! The intelligent shopping guide BOT adds a personal touch to every interaction. Omni-channel integration keeps communication streamlined. Marketing automation saves time and delivers impact. And the consumer insight feature is like having a crystal ball for customer preferences. Recommed!!!
Aug. 21, 2023
QuickCEP is definitely a very helpful and convenient tool for me, which effectively improves my customer service efficiency. And it's very user-friendly, you only need a very short time to master it. Great tool with great service.
Aug. 21, 2023
QuickCEP has helped me solve the problem of communicating through multiple channels, which used to be a constant source of frustration for me. Additionally, they have the capability to integrate the GPT large model, which has helped me establish a 24/7 customer service system. On WhatsApp, they have connected with API accounts, allowing me to send marketing messages to groups without worrying about being banned. The results have been extremely positive, and I am very grateful to QuickCEP.
Aug. 16, 2023
QuickCEP is a product I have been looking for all the time. It integrates many channels and functions, such as social media, online, email, telephone, email, whatsapp, etc. On the one hand, we do data analysis and user operations in a unified manner. Looking forward to updating more functions in the future of QuickCEP
Oct. 26, 2022
The tool works great and the customer service is prompt. I will recommend to friends and look forward to the next results.
Thank you for your recognition, we will provide you with richer functions and better services
Oct. 26, 2022
This tool recommended by a friend can help independent stations improve the conversion rate. The service staff is very patient. It is working well so far, and I look forward to the follow-up effect.
Thank you and your friends for your recognition, we will provide you with richer functions and better services
Oct. 26, 2022
Cep can increase the number of customers who come to consult, there is a robot reception when the customer service is resting, and the customer service can also intervene in the conversation at any time when they are at work.
Thank you for your recognition, we will provide you with richer functions and better services
Oct. 11, 2022
Quickcep has effectively helped me improve my work efficiency. A large amount of data can help us better analyze and understand customer needs, which is very helpful for our marketing strategy. I look forward to better quickcep.
Oct. 11, 2022
The business team of quickcep is very good and helped me a lot in using the software, thanks to the staff of quickcep