All reviews

Rating Breakdown

  • 5
    93% (55 ratings)
  • 4
    5% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)

Reviews with Text

  • 100% (59)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 19, 2024

QuickCEP has significantly improved our customer service. Its intuitive AI delivers real-time, accurate responses, reducing response times and boosting customer satisfaction. Seamless integration with our CRM and 24/7 availability have been game-changers. I highly recommend it to any business looking to enhance customer interactions and drive sales!

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 18, 2024

I have been using this software for more than half a year and I must say that it has changed the situation of repeated customer service responses. The user interface is intuitive, easy to use and the interface is simple. What impressed me most was the AI ​​customer service and reports. In addition, whenever I encountered a problem, the customer support team was very responsive and helpful. Highly recommended.

Store

totwoo

Using app

About 1 year

Total reviews

12

Average rating

4.7

5 / 5 Share

June 18, 2024

It can integrate messages from various channels, including email, SMS, social media platforms (such as TT, Facebook, etc.). It aggregates and manages messages from different sources in real time. AI customer service replies are also very powerful. After installation and testing, it can save customer service costs.

Using app

About 1 month

Total reviews

3

Average rating

5.0

4 / 5 Share

June 18, 2024

The AI ​​chatbot can respond to customer inquiries quickly and accurately, providing instant solutions or seamlessly escalating issues to human agents when necessary. This has significantly reduced response time and improved our overall customer satisfaction. It is also excellent in terms of message aggregation for email and other platforms, and is recommended.

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

June 17, 2024

QuickCEP, an operation platform driven by an AI large model and customer-oriented, saves a significant amount of our operation and customer service time in usage, improves work efficiency, and enhances our conversion. It has a high degree of segmentation in user data, which is conducive to conducting refined marketing for consumers and increasing the purchase conversion rate. Its AI function is a powerful aid in improving customer response satisfaction. There are also professional offline personnel to support, and the usage is very smooth, allowing us to save a lot of time. It is hoped that it can do better and better in terms of functions.

Using app

About 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

June 17, 2024

I have been using this cross-border e-commerce customer service software for half a year, and it has exceeded my expectations in every aspect. Multi-language support ensures seamless communication with international customers. Integration with various platforms simplifies order tracking and shipping problem solving, the functions are quite powerful, and the after-sales staff is also quite awesome

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2024

Revolutionized customer relations! QuickCEP streamlines lead mgmt, automates tasks, & offers targeted marketing. 24/7 AI chat support seals the deal. 5 stars!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2024

Recommendation: The AI in live chat can assist in resolving pre-sale inquiries, while AI-powered responses can enhance email response efficiency, aiding in addressing post-sale issues.

Using app

23 days

Total reviews

5

Average rating

4.8

5 / 5 Share

March 25, 2024

This is the tool I'm looking for to help me solve customer service integration and refined marketing problems. I love it!

Using app

Less than a minute

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2024

QuickCEP is an AI-driven customer-oriented operation platform, which saves a lot of operation and customer service time, improves our work efficiency, and is very segmented on the user data side, which facilitates our refined marketing for consumers and greatly improves our purchase conversion. In particular, the AI ​​function is also our most powerful helper, helping us improve customer response satisfaction, which is very convenient and practical. The downside is that the product function is updated very quickly, and sometimes there will be a delay in opening, but the speed of technical solutions is still very fast. I hope that every time a new function is updated, we can synchronize in advance so that we can prepare in time. It would be even better if the email marketing system can be done more deeply.

Store

Outin

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

The QuickCEP large-model robot and self-service logistics tracking functions are very convenient and speed up our manual response time. Looking forward to more feature updates!

Using app

12 months

Total reviews

8

Average rating

4.9

5 / 5 Share

Nov. 27, 2023

Having been using QuickCEP for two months, it has really improved retention rates and customer conversion rates, and has also helped our team achieve a timely response to website visitors.

Store

lumopal

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

This plug-in solves the problem of insufficient customer service manpower for us, and the after-sales support is excellent. Highly recommended!

Store

elegrp

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

QuickCEP is a multi-channel marketing tool that facilitates our customer service in many ways, and we hope to continue to work together and continue to update the functionality!

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2023

The QuickCep has truly bolstered my work efficiency. Its major features, including the large model robot for managing multi-channel customer reception, work order circulation, multi-channel marketing and detailed CDP customer management, have all been game changers. It's a must-have for any retailer looking to streamline operations. Highly recommended.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

QuickCEP's robotic capabilities have helped us save a significant portion of our labor costs, and the robots on duty have helped us recover orders that would have otherwise been lost.

Using app

About 1 month

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 21, 2023

QuickCEP has revolutionized how I manage my business! The intelligent shopping guide BOT adds a personal touch to every interaction. Omni-channel integration keeps communication streamlined. Marketing automation saves time and delivers impact. And the consumer insight feature is like having a crystal ball for customer preferences. Recommed!!!

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

QuickCEP is definitely a very helpful and convenient tool for me, which effectively improves my customer service efficiency. And it's very user-friendly, you only need a very short time to master it. Great tool with great service.

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

QuickCEP has helped me solve the problem of communicating through multiple channels, which used to be a constant source of frustration for me. Additionally, they have the capability to integrate the GPT large model, which has helped me establish a 24/7 customer service system. On WhatsApp, they have connected with API accounts, allowing me to send marketing messages to groups without worrying about being banned. The results have been extremely positive, and I am very grateful to QuickCEP.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

QuickCEP is a product I have been looking for all the time. It integrates many channels and functions, such as social media, online, email, telephone, email, whatsapp, etc. On the one hand, we do data analysis and user operations in a unified manner. Looking forward to updating more functions in the future of QuickCEP

Store

ZAPAKA

Using app

2 months

Total reviews

5

Average rating

4.8