QuickCEP: Live Chat&AI Chatbot

June 19, 2024

We originally used Zendesk, but later chose QuickCEP. They are very professional, and the overall backend process is very clear. They also have powerful AI functions. The account manager is very responsible and will help us with settings and guidance. Highly recommended!!!

June 19, 2024

This software is not bad to use and has saved me a lot of work. The workload that was originally only completed by five customer service representatives can now be completed by three people, saving a lot of time. The AI is really powerful, and the requirements we raise can always be solved quickly. After all, it is not manual and cannot replace manual labor 100%. It is already great

June 19, 2024

QuickCEP has significantly improved our customer service. Its intuitive AI delivers real-time, accurate responses, reducing response times and boosting customer satisfaction. Seamless integration with our CRM and 24/7 availability have been game-changers. I highly recommend it to any business looking to enhance customer interactions and drive sales!

June 18, 2024

I have been using this software for more than half a year and I must say that it has changed the situation of repeated customer service responses. The user interface is intuitive, easy to use and the interface is simple. What impressed me most was the AI ​​customer service and reports. In addition, whenever I encountered a problem, the customer support team was very responsive and helpful. Highly recommended.

June 18, 2024

It can integrate messages from various channels, including email, SMS, social media platforms (such as TT, Facebook, etc.). It aggregates and manages messages from different sources in real time. AI customer service replies are also very powerful. After installation and testing, it can save customer service costs.

June 18, 2024

The AI ​​chatbot can respond to customer inquiries quickly and accurately, providing instant solutions or seamlessly escalating issues to human agents when necessary. This has significantly reduced response time and improved our overall customer satisfaction. It is also excellent in terms of message aggregation for email and other platforms, and is recommended.

June 17, 2024

QuickCEP, an operation platform driven by an AI large model and customer-oriented, saves a significant amount of our operation and customer service time in usage, improves work efficiency, and enhances our conversion. It has a high degree of segmentation in user data, which is conducive to conducting refined marketing for consumers and increasing the purchase conversion rate. Its AI function is a powerful aid in improving customer response satisfaction. There are also professional offline personnel to support, and the usage is very smooth, allowing us to save a lot of time. It is hoped that it can do better and better in terms of functions.

June 17, 2024

Using this customer service software has been a positive experience since day one. The clean and organized interface makes it easy to navigate and manage customer interactions effectively. I especially appreciate how it aggregates conversations across different channels. It has increased our team's productivity and customer satisfaction.

June 17, 2024

I have been using this cross-border e-commerce customer service software for half a year, and it has exceeded my expectations in every aspect. Multi-language support ensures seamless communication with international customers. Integration with various platforms simplifies order tracking and shipping problem solving, the functions are quite powerful, and the after-sales staff is also quite awesome

April 24, 2024

Revolutionized customer relations! QuickCEP streamlines lead mgmt, automates tasks, & offers targeted marketing. 24/7 AI chat support seals the deal. 5 stars!

April 11, 2024

Recommendation: The AI in live chat can assist in resolving pre-sale inquiries, while AI-powered responses can enhance email response efficiency, aiding in addressing post-sale issues.

March 25, 2024

This is the tool I'm looking for to help me solve customer service integration and refined marketing problems. I love it!

March 25, 2024

We've been using 'QuickCEP for our business, and it has transformed how we manage social media marketing and customer interactions. Its powerful scheduling capabilities save time while ensuring consistent brand messaging across multiple platforms. The real-time monitoring and analytics provide valuable insights into customer behavior and sentiment, allowing us to respond promptly and effectively to queries and feedback. With its unified inbox for all social channels, handling customer service inquiries is now a breeze. Kudos to the developers for creating such a versatile and user-friendly tool.

March 25, 2024

QuickCEP' has been a game-changer for our customer service operations. The seamless integration with our website allows visitors to get instant help, improving their overall online experience. We've noticed a significant drop in wait times and an increase in customer satisfaction since implementing 'QuickCEP'. The detailed reporting also helps us continually refine our service strategy. Absolutely deserving of a 5-star review!

June 21, 2024

QuickCEP is an AI-driven customer-oriented operation platform, which saves a lot of operation and customer service time, improves our work efficiency, and is very segmented on the user data side, which facilitates our refined marketing for consumers and greatly improves our purchase conversion. In particular, the AI ​​function is also our most powerful helper, helping us improve customer response satisfaction, which is very convenient and practical. The downside is that the product function is updated very quickly, and sometimes there will be a delay in opening, but the speed of technical solutions is still very fast. I hope that every time a new function is updated, we can synchronize in advance so that we can prepare in time. It would be even better if the email marketing system can be done more deeply.

Nov. 27, 2023

The QuickCEP large-model robot and self-service logistics tracking functions are very convenient and speed up our manual response time. Looking forward to more feature updates!

Nov. 27, 2023

Having been using QuickCEP for two months, it has really improved retention rates and customer conversion rates, and has also helped our team achieve a timely response to website visitors.

Nov. 24, 2023

This plug-in solves the problem of insufficient customer service manpower for us, and the after-sales support is excellent. Highly recommended!

Nov. 23, 2023

It is great to use, I can do a lot of customer segmentation and marketing

Nov. 23, 2023

This plug-in has very comprehensive marketing customer service functions and very good after-sales support. It is a pleasure to use!