All reviews

Rating Breakdown

  • 5
    96% (1,730 ratings)
  • 4
    1% (22 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (7 ratings)
  • 1
    2% (38 ratings)

Reviews with Text

  • 96% (1,726)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 27, 2025

I started a chat after downloading the QS app for Shopify, and when I saw that the fetch process started automatically, I was a bit concerned, because I wanted to sync only certain collections. So, I went to the chat session, and I was answered immediately by Joseph. Joseph explained that "Fetching" is different than syncing. He took over the process for me, and explained everything in great details, explaining that once the fetch was done, we would then choose the specific collection or products. When I saw the fetch was completed, I asked if I could go ahead and change the option to synch only specific collections, and he asked me for the collection name so that he could just do it for me. I've never had such fast, efficient and quick support from an app vendor from Shopify. I'm already a big fan of Joseph and QS, thank you Joseph for making this a very enjoyable experience!!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

Joseph ([email protected]) Thank very much for your help

Using app

About 3 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

Joseph was very helpful, polite and answered my questions promptly. Thanks so much!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2026

I was having issues syncing products so I logged on to get some help. Khaled logged on and synced everything for me and changed my settings so that future products would automatically sync to Etsy. I really appreciate his help. She solved all my issues today

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2025

Struggled a bit with the set up at first... Then Joseph (a customer success agent) opened a chat and fixed everything within seconds! Everything works as expected now. Thank you Joseph...

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

Originally had some issues getting it to work, but Thea Kristel helped get everything sorted out super quickly and easily! Very satisfied, would recommend.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

This app has amazing, useful, and helpful features. Excellent customer service as well, since the beginning. Thanks for your support, Joseph!

Using app

About 6 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

Joseph was amazing and super quick to reply. He had all my syncing problems sorted in no time.

Store

ROOBiE

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

So far so good. I had trouble syncing the accounts and the agent was a big help

Using app

About 15 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Using app

About 7 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Customer service is excellent!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 13, 2025

Fantastic, seamless syncing experience with excellent customer service.

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2025

Joseph was very helpful. I tried a different seervice but dropped them when they scheduled a call next week. He immediately got me integrated

Using app

About 2 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 13, 2025

Joseph was super helpful when I noticed my shops weren't syncing in real time, he was able to find the solution and get everything working in less than 10 minutes. Thanks so much for the amazing customer service!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Thea Kristel was a great help!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

Joseph was very patient and helpful - I really appreciate all the effort he put into making sure I understood the app and how to use it. Now I can sync my products from Shopify to Etsy in a much simpler manner than before. Thank you so much - outstanding customer service!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Very quick and very helpful!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

The support provided by this team consistently goes above and beyond my expectations. They offer a level of assistance that surpasses even my own company's high standards. Regardless of the hour, day or night, their staff is knowledgeable, responsive, and ready to assist. I highly recommend giving them a chance; you will not be disappointed.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Amazing support

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2025

Was able to easily add my shopify products into etsy with little trouble. Customer service was excellent and walked me through everything step by step!

Using app

1 day

Total reviews

1

Average rating

5.0