Etsy Integration by QuickSync
All reviews
So I downloaded this app at the beginning of the year & it just does not actually work how it should. Notice that the positive reviews are generally from users that have just downloaded the app & not used it very long. This is because you will need to contact customer support from the beginning who will ask you repeatedly to leave 5 star feedback before you’ve even had a chance to use the app This app consistently glitched & did not sync with my Shopify website. I generally had to contact support for my inventory to sync on both my Etsy & Shopify platforms after a sale was made on Etsy. This app also would randomly go through & change the inventory for several of my products without a sale even occurring. It ultimately was causing more problems than it created & I do not recommend it
Very bad syncing, keeps messing up everytime and keep syncing all orders all the time - stay away!
The UX-UI of this application is not the best, and the back-end responsible for syncing your products is spotty at best in frequent cases. It will work some of the time, half work other times, and sometimes just not work. Telling me the product is working then wanting me to provide more data for their product to try to fix it again, and again, etc... Support and developers seem to have little insight into what is going on. Avoid unless you have no other options.
As a VIP customer, this was one of the most disappointing experiences I've had with an Etsy integration app. I honestly found myself asking: "Are all the other 5-star reviewers seeing something I'm not, or was my experience completely different?" Before the migration, I spent a great deal of time preparing my Shopify store. I even sent two pages of detailed instructions to the support representative, Joseph. My request was very clear: Synchronize only a few products first so I can review everything before importing the entire catalog. Unfortunately, this request was ignored. Within about a minute, the app synchronized my products from Shopify to Etsy, and many listings were transferred with serious errors. Instead of receiving the careful onboarding I expected as a VIP customer, I had to spend hours correcting listings one by one myself. The outcome was devastating. Only one week after using QuickSync, my Etsy shop was suspended. I cannot state with certainty that QuickSync alone caused the suspension, but I trusted an Etsy integration app to transfer my listings correctly. If there were compatibility or policy risks, I expected them to be identified during the onboarding process—not after my shop had already been affected. This experience cost me a significant amount of time, unnecessary stress, and the loss of my newly opened Etsy shop. Unfortunately, based on my experience, I cannot recommend this app.
Unfortunately, there is no rating lower than one star, because that is exactly what this level of customer service deserves.
too complicated to import. made me scared and did not want to risk it. once installed it already changed how my incoming orders looked on shopify which seemed weird. scaryyyyyy
This app is continously destroying our business, in the most crucial moments it stops to work and we need to wait assistance for hours and sometimes days while our webshop is being destroyed.
Be cautious of the 5 star reviews, while the custom service is great, they also try to have you leave reviews. The app consistanly fails, only way I can actually have listings linked is by talking to customer service and I still need to manually update listings if something sold on one platform or another.
DO NOT USE THIS APP! Beware, we used this app for many months, and it will be great until on day this app will brick your entire etsy store. Support has been entirely useless. I have lost thousands of dollars in revenue because the plugin changed all of my products prices to $1 and sold out of all inventory on my stock. Support is absolutely useless, and they will not help you at all as your store burns to the ground caused by their horrible plugin.
This app duplicated HUNDREDS of Etsy listings from my Shopify store, auto put them as active, and cost me so much in listing fees. 0/10 this app shouldn't be allowed on the Shopify app store
Unreliable syncing, ongoing data corruption, financial loss — and now blame-shifting We installed QuickSync to connect Etsy and Shopify, hoping for a reliable syncing solution. Instead, we experienced repeated data issues over several months, including: Inventory syncing failures from October onward Incorrect stock levels showing on Shopify Multiple Etsy listings being merged into a single Shopify listing Duplicate SKUs generated by the app Etsy titles, photos, prices, and listing data overwritten without permission A US$240 financial loss due to incorrect price syncing Repeated “sync successful” emails when nothing had been fixed We reached out to support dozens of times, and each time we were told “everything is fixed,” even though the same problems continued. We gave the developer multiple opportunities to resolve the issue, including escalations to their senior technical team. The most concerning part came recently: Instead of taking responsibility for the errors, the support team attempted to pin the blame on us, claiming manual edits and duplicate SKUs — even though: We never assign SKUs (QuickSync generates them) Our titles and prices were correct before QuickSync overwrote them Our manual edits were made after the incident to repair the damage their system caused Shifting responsibility onto users rather than acknowledging system errors is deeply unprofessional and unsafe for merchants who rely on accurate inventory and data integrity. We have now been forced to close our Shopify store temporarily to prevent further customer impact while we clean up the damage. Use this app with extreme caution if your business relies on correct inventory, pricing, and listing integrity.
This app is supposed to link your etsy to shopify for fulfillment and you cannot fulfill your orders on shopify with it. I just spent an entire week transferring over 400+ products using the app just to find out it can't transfer shipping information to shopify. Which means it does not allow you to fulfill the etsy orders once they roll through. I am wildly disappointed and frustrated. I will be removing it from my shop and finding something that actually works.
Shame on you. Not only are you reverse syncing without my permission, your support staff refuse to escalate this to the developer. I have lost thousands or dollars with you not being able to sync. You will be hearing from our attorney. This is a horrible app and will cost you a lot of revenue in the long term if you have issues.
I cannot wait to cancel this app!! I have a small vintage clothing store. I need support listing on Etsy from Shopify. QuickSync has NOT DELIVERED anything but trouble. SLOW service is norm. Their latest debacle is NOT SYNCING several items that sold on Etsy and unfortunately remained available on Shopify. Can you guess what happened? My nightmare! These items were SOLD TWICE before I discovered it. This APP is not QUICK and now it does NOT reliably SYNC!!!
Horrid app started cancelling historic orders from over a year ago and then creating mirror orders with brand new order numbers. Nightmare as the help desk are pretty useless and keep passing it on to dev, who you never get feedback from. They don't have a clue tech wise. The devs answer seemed to be just to cancel the phantom orders leaving me with no accurate back data. Tax and HMRC hell. I wouldn't go near these guys if I were you. App is a little buggy but works sometimes. No sure the inventory sync works either.
Integration was easy, albeit a bit slow. Khaled stuck around and helped through the whole process and answered my questions clearly/quickly. **UPDATE** Inventory syncing only worked one way. Editing Shopify inventory will change Etsy stock levels but Etsy sales weren't being reflected on Shopify. Etsy then read positive inventory for items that were actually sold out and then autorelisted, charging additional listing fees. Contact Customer Service and Omar was incredibly unhelpful. Had to repeat myself multiple times and still got no solutions. I will be uninstalling and seeking a new solution.
Worst experience. Every time when order comes in, the order is synced but the inventory is not updated. I have to manually go and update the inventory so that product is marked Out of Stock. Reached multiple times to support staff but they are not helpful. Still its an open issues and no one is helping form support team to resolve it.
** ATTENTION!!!** Be very careful with this app, especially if you manage a large number of products. It syncs your shop, but product variants will be delivered without their pictures, which you’ll have to manually fix yourself. Navigation is confusing—my entire Etsy shop (580 listings, 3200 products) was imported into Shopify, and now I have to manually assign categories for every single product. The worst part: this app completely messed up my inventory on Etsy. It changed product quantities,for example: where I had 33 pieces total, it now shows 33 pieces **for each color**! After hours of discussions and promises from support (Omar, Khaled, Jayson) to fix or at least provide a backup, **nothing** was done. Finally I got answer from them: unfortunately there is nothing to change. Now I’m facing a week of manually fixing everything myself. Absolutely horrible experience, and I’ve never dealt with anything this bad. Avoid at all costs!
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