All reviews

Rating Breakdown

  • 5
    99% (1,555 ratings)
  • 4
    1% (23 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (5 ratings)
  • 1
    2% (26 ratings)
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1 / 5 Share

May 27, 2025

wont work

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

May 23, 2025

We got charged for a subscription even if we already uninstalled the app. Please refund our money back.

Using app

About 2 months

Total reviews

1

Average rating

1.0

1 / 5 Share

April 23, 2025

Waited over 5hrs for it to sync my Etsy shop that only has 20 listings and when it was done it said it synced over 488. It also wasn't synced to my Shopify account. It also didn't sync any of my open orders.

Using app

About 6 hours

Total reviews

1

Average rating

1.0

1 / 5 Share

April 10, 2025

This app is supposed to link your etsy to shopify for fulfillment and you cannot fulfill your orders on shopify with it. I just spent an entire week transferring over 400+ products using the app just to find out it can't transfer shipping information to shopify. Which means it does not allow you to fulfill the etsy orders once they roll through. I am wildly disappointed and frustrated. I will be removing it from my shop and finding something that actually works.

Using app

3 days

Total reviews

6

Average rating

3.0

1 / 5 Share

Dec. 4, 2024

At first everything seemed fine, but then the app was not understood and Diana's service was very bad. The app synchronizes what it wants, there was no way we could upload the products we wanted to Etsy and there was no solution.

Using app

2 days

Total reviews

3

Average rating

3.7

1 / 5 Share

Nov. 4, 2024

Horrid app started cancelling historic orders from over a year ago and then creating mirror orders with brand new order numbers. Nightmare as the help desk are pretty useless and keep passing it on to dev, who you never get feedback from. They don't have a clue tech wise. The devs answer seemed to be just to cancel the phantom orders leaving me with no accurate back data. Tax and HMRC hell. I wouldn't go near these guys if I were you. App is a little buggy but works sometimes. No sure the inventory sync works either.

Using app

About 1 year

Total reviews

9

Average rating

4.1

1 / 5 Share

Oct. 28, 2024

Integration was easy, albeit a bit slow. Khaled stuck around and helped through the whole process and answered my questions clearly/quickly. **UPDATE** Inventory syncing only worked one way. Editing Shopify inventory will change Etsy stock levels but Etsy sales weren't being reflected on Shopify. Etsy then read positive inventory for items that were actually sold out and then autorelisted, charging additional listing fees. Contact Customer Service and Omar was incredibly unhelpful. Had to repeat myself multiple times and still got no solutions. I will be uninstalling and seeking a new solution.

Using app

6 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Oct. 13, 2024

Worst experience. Every time when order comes in, the order is synced but the inventory is not updated. I have to manually go and update the inventory so that product is marked Out of Stock. Reached multiple times to support staff but they are not helpful. Still its an open issues and no one is helping form support team to resolve it.

Store

Kanya

Using app

About 2 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Sept. 23, 2024

**⚠️ ATTENTION!!!** Be very careful with this app, especially if you manage a large number of products. It syncs your shop, but product variants will be delivered without their pictures, which you’ll have to manually fix yourself. Navigation is confusing—my entire Etsy shop (580 listings, 3200 products) was imported into Shopify, and now I have to manually assign categories for every single product. The worst part: this app completely messed up my inventory on Etsy. It changed product quantities,for example: where I had 33 pieces total, it now shows 33 pieces **for each color**! After hours of discussions and promises from support (Omar, Khaled, Jayson) to fix or at least provide a backup, **nothing** was done. Finally I got answer from them: unfortunately there is nothing to change. Now I’m facing a week of manually fixing everything myself. Absolutely horrible experience, and I’ve never dealt with anything this bad. Avoid at all costs!

Using app

4 days

Total reviews

6

Average rating

4.3

1 / 5 Share

Sept. 5, 2024

Garbage. I have no any different words. If you're looking for problems on your head, go ahead. Listings syncing between Etsy and Shopify with a lot of errors. Sometimes its not sync description informtion, sometime its not transfer SKU, sometimes not all of colors vary. I lost 3 days figure out what is going wrong: after syncing products from Shopify to Etsy all of listings were broken, that was impossible. I must create all of new listing and post in on Etsy.

Store

Odiag

Using app

20 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 9, 2024

This app will allow customers on Etsy to purchase products that are out of stock at the sync'ed Shopify location. This has happened several times over the year with multiple attempts to get this resolved with the customer service team. They are well aware of this issue and simply re-sync the inventory as a temporary fix. This however just causes more problems and results in customers not coming back. I have incurred several unfortunate experiences with this app including losing my stores star seller rating due to the customers leaving negative reviews on the out of stock items, customer cancellations of orders, spent time having to manually update the inventory on Etsy to match what is have in stock on Shopify, and lost hours having to even recount inventory in my warehouse because the app integration will add stock sometimes instead of syncing properly to the location selected. It's a shame that I have communicated with their customer service team 6+ times, have well over 40+ screen shots of the errors through out the year, and still nothing has been done. I would not suggest anyone use this app unless you utilize a single location, but even then who knows.

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 13, 2024

Update: This app updates quantities wrong and marks products that are in stock as sold out. I've tried correcting quantities manually to fix the errors but then it happens again with other products. It seams when a product sells on Etsy it gets marked as sold out instead of updating with the correct inventory count.

Using app

About 2 months

Total reviews

5

Average rating

3.0

1 / 5 Share

Dec. 22, 2024

After 5 months using this app, this app has created more problems than solving the issue to the extend affecting our sales on Etsy. Here are list of problems we have faced, everytime we reach for support - we get instead support however we run into multiple side effects which are discovered later. 1. Alt text of image not syncing 2. Variant images are not associated (learned hard way when our sales went down) 3. New listing overwrote existing listing when both has different SKU 4. Order syncing now takes 1 hours from Etsy to Shopify 5. Video is not synced - support told this feature is not supported.

Using app

6 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 7, 2024

Today its not a good day with this application

Using app

6 months

Total reviews

4

Average rating

5.0

1 / 5 Share

May 22, 2024

**EDIT** Please take this as a warning, after leaving this review, this company and its staff have proceeded to harass me and try to bribe me to remove my review. They have been trying to contact me DAILY through my websites chat feature (meant for customers) and have also been emailing me telling me that they are a new hire and live in Egypt and they will get fired( Apparently the staff member is still on probation) of my review. Even if this was true its completely inappropriate and unprofessional, and doing 2 minutes of research showed me that Joseph has been with the company for over a year and is not a new hire full stop. Please be wary of all of the fake sounding good reviews on this app, as I now believe them to all be fake, as if they are trying to bribe me to remove my review, no doubts they have done it to many others.*** Really not a great app, I had high hopes for this but sadly I have had numerous issues. My products seemingly all synced up fine for a while until I started getting orders where I didn't have any stock left. I checked on the app and basically whenever anyone places an order off either my Etsy or my Shopify, the items that they ordered would be 'un-synced' and I would have to manually update the inventory and then re-sync the products every time. I did contact the support on numerous occasions, and despite them being lovely and quite happy to help, my issue has never been resolved and its been nearly a month now. I am coming to the end of the free trial they offer but I will be cancelling before any payment comes out as sadly as it stands, the app is useless as I am having to manually update my stock still. I will also note that I've been having issues with items being 'deactivated' on my Etsy when they haven't sold out since installing this app too. I cant say for certain that this app is the cause but it started happening around the same time I downloaded this + other reviewers are also stating the same issues.

Using app

28 days

Total reviews

1

Average rating

1.0

1 / 5 Share

April 20, 2024

Its been 2 days and my product are still not completely synchronized and imported in Etsy. Everything you want to do has to be done with customer service. I am very unhappy with this app and service, as they told me three times already that the products are synchronized. And I have been asked for a review before the export process has been done. fyi

Using app

2 days

Total reviews

1

Average rating

4.0

1 / 5 Share

May 17, 2025

I've given this app way too many chances. I have linked it to my Etsy store and it de-activates my Etsy listings. Then I have to divide the quantities of stock between the stores manually. 200+ of my listings are de-activated as of now despite listings sharing identical SKU's. The amount of sales and fees this app has cost me is in the hundreds. I have customers constantly asking me when items will be back in stock because of this de-activation by this ridiculous app. It was only good for the first few months then they did something to ruin the app. I'm so very angry and upset by the work load and money this app has cost me. Don't waste your money or time on this.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

March 19, 2024

Using app

4 days

Total reviews

1

Average rating

1.0

1 / 5 Share

May 26, 2024

Be careful with this app it will not sync your products, inventory, and pictures correctly if you sync it yourself.

Using app

2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 15, 2024

It has been seemingly randomly adding products into our inventory? We haven't made any Etsy sales so I uninstalled it today, but we kept overselling products and every time I looked at adjustment history, the adjustment came from this app.

Store

scoots

Using app

About 1 month

Total reviews

5

Average rating

4.2