Etsy Integration by QuickSync

Smooth and easy process; and Joseph was great. Very personable and friendly. *However* ... I'm extremely concerned about a development that occurred (post-syncing my Shopify and Etsy stores) that I'm hoping will be fixed within the next few hours. Every single one of our product images (over 200 photos) created on a transparent background in Shopify transferred over to Etsy with a solid black background. It's a complete mess. I've had to place my Etsy shop into Vacation mode until it's fixed. Joseph has indicated he will look into a fix for the problem and reach out to us imminently. I look forward to getting this resolved and will adjust my review once the situation is fixed.

You should NOT use this app. It constantly and consistently changes your inventory to 0 on Etsy for variations. It seemingly randomly pulls in pictures or ignores them, and even though I have turned off everything but order syncing I am still finding random negative changes being made that are impacting the display of my listings. Edit: Maybe overreacted with a 1-star, so updating to two for the reasons above AND the fact that while it imports orders from Etsy, it does not populate the Shipping address so you need to manually fill this out anyways. Not worth the monthly fee that is for sure.

Omar was okay at explaining the instructions overall, but he failed to mention at the beginning that products without SKUs wouldn't upload correctly. Because of this oversight, I was charged twice by Etsy, which could have been avoided with clearer guidance.

This app DOES NOT ADJUST INVENTORY AUTOMATICALLY. This is so important for businesses out there to be aware of. After syncing over 700 SKUs, having the app mix up inventory numbers (and recounting over 1000 products by hand) the app doesn't even adjust the inventory numbers that get sold. Going back to Trunk Inventory.

Worst Expereince and App

worked well for a few weeks.

A little disappointed! They advertise that you can manage Etsy orders from Shopify, but in reality, you can't! Etsy doesn't allow for address integration, so unless you want to do double the work, I don't recommend. The customer service was outstanding and the app is easy to use, but it seems best for product syncing only.

The support is very friendly but unfortunately there are bugs that completely ruin the experience of being a hassle free integration. To the development team, here are the issues I've encountered that haven't been fixed & required manual remediation: 1. When an order contains a line item for "Shipping Charges" the fulfillment status of the order is never synced to Etsy. 2. Inventory syncing is reliable most of the time but I had a bug where two variants of a product weren't synced resulting in orders that couldn't be fulfilled. If these are fixed I would be willing to revise the review & try the app again but at this time I need a more hands-off integration.