All reviews

Rating Breakdown

  • 5
    95% (1,691 ratings)
  • 4
    1% (18 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (7 ratings)
  • 1
    2% (30 ratings)

Reviews with Text

  • 96% (1,678)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 28, 2023

Joseph is incredible!! He is so helpful and knowledgeable. He solved all my problems and fixed everything for me. THANK YOU SO MUCH!

Using app

Over 1 year

Total reviews

15

Average rating

5.0

5 / 5 Share

Aug. 28, 2023

Customer service is second to none, and my problem (my lack of knowledge in the main!) was resolved quickly! Angelica was patient with me, and walked me through the solution thoroughly. Highly recommended!

Store

Lledar

Using app

26 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 27, 2023

Mohamed Hussain help me out so much he even waited for me to go shopping for food and when I came back he was still there to help with the process while I aint the food. great Worker you got

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2023

Just started using this app and it appears that it will work for me. If it does, it will save me MONTHs of work migrating from Etsy to Shopify. I was helped greatly by Angelica in the chat box. She went above and beyond to make sure that the initial migration went smoothly. Super thankful!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback. I am very happy that I was able to help you. I wish you all the best and enjoy our features! Your satisfaction is what drives us more! :)

5 / 5 Share

Aug. 25, 2023

Joseph gave outstanding customer service during setup! Always great having someone reach out to see if we need assistance, rather than having to find assistance ourself.

Using app

38 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Your kind words encourage me to continue doing my best to make sure every customer's experience is a memorable one. Let me know if you need further assistance! -Joseph

5 / 5 Share

Aug. 25, 2023

Perfect customer care and works smoothly. My orders are in one place and I'm happy about it. Thanks Mohamed Hussein for help.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

Thea is amazing! She helped me in a very short time and we were able to get my products published.I just started using the app but so far everything is very good

Using app

About 1 hour

Total reviews

6

Average rating

3.7

5 / 5 Share

Aug. 20, 2023

This was such an easy process to set up. Had an actual person message me immediately and make sure they process went smoothly and quickly. Mohamed, you are a legend - thank you so much for you help, promptness and friendly yet professional communication!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2023

Really great service for onboarding! Very responsive and helped me integrate very quickly! Really appreciate the help

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 19, 2023

So easy and Joseph was a tremendous help in fixing the small issues we had! Love this app, super simple for a beginner like me!

Using app

30 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

Your representative was extremely kind, patient and knowledgable in helping me sync my first products on the my ETSY store. Thank you Mohamed!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words encourage me to continue doing my best to make sure every customer's experience is a memorable one. Thank you J.D :)

5 / 5 Share

Aug. 17, 2023

Super helpful and quick with responding, also follow up with you to make sure your problems are solved! Super easy to set up as well!

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

I am so grateful that you took the time out of your day to share your review with us, Thank you Alexis :)

5 / 5 Share

Aug. 17, 2023

Five stars for customer service. Extremely helpful with moving listings from Shopify to Etsy. Have not had any sales since connecting with the app so cannot comment on syncing capabilities yet.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

Joseph helped me through my entire process. Over an hour of trouble shooting what setting I had wrong to sync products and he continued to stay on the line with me for close to three hours. Great customer service!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

So far so good. I am still in the trial phase, but everythingg seems to be synching well. Easy to set up and use.

Using app

1 day

Total reviews

6

Average rating

4.8

5 / 5 Share

Aug. 16, 2023

super speedy help centre and direct chat, saving me a tonne of work and mental torture! looking forward to getting my shop live quickly with their help.

Store

My Store

Using app

About 21 hours

5 / 5 Share

Aug. 15, 2023

Thank you So much for the Support Angelica. I could not do it without you and the amount of time you put into to help. Thank you

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2023

Great customer service. I couldn't use the app because I had too many products and Joseph helped me get it cancelled very quickly!

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2023

Saves so much time and effort. Customer Service was wonderful. 100% recommend for ease of use and service level

Using app

36 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2023

Really great customer service support from Joseph. He actually reached out to me before I sent a message to offer help since my products didn't sync. He corrected everything and enabled our barcodes to be used instead of SKUs. Really on point support for this app and so far seamless!

Using app

6 days

Total reviews

6

Average rating

5.0