All reviews

Rating Breakdown

  • 5
    96% (1,723 ratings)
  • 4
    1% (18 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (7 ratings)
  • 1
    2% (37 ratings)

Reviews with Text

  • 96% (1,717)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 1, 2023

customer service made everything so easy! Set up took literally minutes-def recommend to keep all of your orders in once place

Using app

38 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this wonderful review. It was a pleasure assisting you in the whole process. Please let me know whenever you need help. - Joseph

5 / 5 Share

May 28, 2023

Very Good Service and the and the app help all etsy sellers. Ich finde es super das es diese app gibt

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hello! Thank you so much for your wonderful review. I'm glad that our app was able to meet your expectations. It was an honor assisting you. Please don't hesitate to reach out anytime. - Thea 😊

5 / 5 Share

May 21, 2023

So far it's working great. Customer Service was excellent and I'm ready to start selling on Etsy with the Sync. Thank you!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the glowing review! I am grateful for your kind words and are pleased to know that our product/service has exceeded your expectations. Thank you so much for choosing us! -- Thea 😊

5 / 5 Share

May 21, 2023

Joseph was extremely helpful and persistent, even when I had dumb questions. He was able to assist me with getting all my inventory moved over to Etsy from my Shopify store. 10 out of 10! Couldn't have asked for better service. Highly recommend.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Thank you so much for taking the time to leave us this lovely review! Glad I was able to set up everything for you. Have a wonderful week and best of luck with everything! ☘️ - Joseph

5 / 5 Share

May 20, 2023

I have been and Etsy seller for almost 12 years. Today, I decided to actually build my stand alone site with Shopify. Rather than manually enter over 300 products I chose this app to assist me in exporting my listings. So far, it's working pretty great! (It's going to take some time to complete with all the variants and photos...) I also want to say that my experience with Joseph has been exceptional. Right after I downloaded this app he greeted me, in a chat window, and let me know he was there if I needed anything. A few hours later, I did have a question, and he was right there to virtually hold my hand as I hit the sync button. Excellent customer service is hard to find these days. He made what could have been a stressful moment easy and seamless. I wish he was going to hold my hand through the rest of this process!

Using app

About 6 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 20, 2023

My experience was terrific. I started out knowing nothing about this app and once I communicated with the representative, Everything fell into place. I had my settings for products incorrect, and my representative was able to guide me and explain how to correct it and proceed with the following steps. I was leary about selecting this app over the others, but now I am convinced.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you so much for your wonderful feedback and I'm glad I was able to answer all of your questions. It's my pleasure assisting you.πŸ€— - Agelica

5 / 5 Share

May 13, 2023

Great chat service, Joseph provided prompt and friendly assistance in resolving my issue. Thanks very much for your support.

Using app

6 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi! Thank you so much for these kind words! 🀩 I'm glad I was able to help. Please don't hesistate to reach out anytime. - Joseph

5 / 5 Share

May 9, 2023

Amazing customer service! Joseph was super helpful and supportive! He managed to fix an issue I had in a few minutes.

Using app

About 1 hour

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your kind review! Happy to help! 😊 Don't hesistate to reach out again for any inquiry! - Joseph

5 / 5 Share

May 5, 2023

I would recommend this app to others. The written instructions to how to sync were very clear for someone that isn't 'techy'. There was also the option to speaking to someone on chat which I don't usually do however, I had a issue which led to me using the chat. I'm so happy I did. The person I was dealing with was so very helpful, it felt like I had an invested partner helping find a solution to my business need. The title of the person was Customer Success Agent and it was an appropriate title, they were truly focussed on the success of my store.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello Trisha! Thank you for the glowing 5-star review! We are grateful for your kind words and are pleased to know that our product/service has exceeded your expectations. Thank you so much for choosing us! You can email or chat us up anytime and we'll be more than happy to assist you-- Thea 😊

5 / 5 Share

May 4, 2023

Joseph was very helpful and always responded to my emails swiftly! Grateful to him for all of his help!

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi! :) Thank you so much your wonderful feedback. Please don't hesitate to reach out again for any concerne! :) - Joseph

5 / 5 Share

April 28, 2023

I just started and already the customer service is simply amazing, chat is available and fast. The agent named Joseph was fast. readily available . and extremely kind

Using app

11 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! We're glad you liked our product and customer service, we hope you continue to enjoy using it! :) - Joseph

5 / 5 Share

April 27, 2023

The customer service for this app is super quick and efficient. Thea was incredibly helpful and so sweet! thank you so much! 10/10 customer service

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you so much for your wonderful feedback an it's my pleasure assisting you. -- Thea :D

5 / 5 Share

April 25, 2023

Thea was very helpful in walking me through the steps to get my items synced with from Shopify to Etsy! The app has been user friendly and saves time from having to upload each product individually!

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello!! Thank you so much for your wonderful feedback. It has been my pleasure assisting you. I'm glad you are satisfied with our product. Please don't hesitate to reach out to us anytime. Take care always! - Thea 😊

5 / 5 Share

April 24, 2023

I do not know anything about syncing my products and Joseph from Customer Support Chat was so kind to assist me every step of the process. This is my second chat with Joseph assisting me with syncing my selected products to Etsy. He is knowledgeable, personable, thoughtful, and very thorough. I look forward to talking with him again in the future

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback. :) It has been a pleasure assisting you. Just let us know if you need further assistance, we'll be more than happy to help. - Joseph

5 / 5 Share

April 5, 2023

Sehr nette und kompetente Hilfe. Ich habe mit Angelica von dem Service geschrieben. Ich kann es nur weiterempfehlen.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

It was a real pleasure assisting you! Thank you so much for your patience and for working with us. Please don't hesitate to reach out again. :) - Angelica

5 / 5 Share

March 30, 2023

Fantastic app and amazing customer service! Highly recommend! They helped me with some trouble I was having and got me up and running in no time. :) Thea was so very helpful and super quick. :) Very pleased.

Using app

About 2 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for this great feedback. I'm happy I was able to help you set up your store and It's a pleasure assisting you! Just sit back and relax, let us do all the work. Just let us know if you need further assistance, we'll be more than happy to help. - Thea 😊

5 / 5 Share

March 29, 2023

Very Helpful staff and the product seems to do what they say it will do. Looking forward to a streamlined process.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for your positive feedback. I am very glad that I was able to resolved your concern. Please don't hesitate to reach out if you need any assistance. 😊 -Angelica

5 / 5 Share

March 27, 2023

I have fallen in love with this app already. It will really make running my business a whole lot easier!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you so much for this wonderful feedback. It was a pleasure assisting you. Don't hesitate to reach out to us anytime if you need help. - Thea 😊

5 / 5 Share

March 11, 2023

Totally recommend! The app works great and the support from the assistant (named Angelica) is even better.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Thank you so much for your wonderful feedback and for using our app! Welcome to the Etsy Sync family! Please reach out to us whenever you need our help. We'll be more than happy to assist you! - Angelica

5 / 5 Share

April 28, 2023

Excellent customer service, and took the time to speak with me about a resolution for the issue. The customer service rep did a great job! I would highly recommend and use it again. A wealth of knowledge and explains things in a very user-friendly way.

Using app

About 2 months

Total reviews

1

Average rating

5.0