All reviews

Rating Breakdown

  • 5
    92% (322 ratings)
  • 4
    0% (1 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (11 ratings)

Reviews with Text

  • 98% (331)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 29, 2025

I had been struggling with frustrating sync issues on TikTok for days until I connected with Joseph from TikTok Chat Support—and wow, what a difference! He was incredibly knowledgeable, patient, and efficient in walking me through the resolution step by step. Not only did he quickly identify the problem, but he also explained everything clearly and made sure I was fully back on track before ending the chat. Joseph, you’re a rockstar! Thank you for your professionalism and support—I truly appreciate your help!

Using app

About 4 hours

Total reviews

7

Average rating

4.4

5 / 5 Share

May 29, 2025

Thea was very helpful and solved my problem in 5 minutes. thanks

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 29, 2025

Omar was my live agent today and was BEYOMD helpful!! I am new to this and he was so kind and patient and walked me through step by step what needed to be done to help connect my accounts together. He created a ticket on my behalf and will be following up to finish the job! Well done, Omar - I am so grateful for your help!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 27, 2025

Omar and Khaled are SMOOTH! Super fast setup and help. Thanks homies.

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

May 19, 2025

Great service

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2025

Can't express how much help Joseph was today. He definitely went way above and beyond for me to make sure everything was set up correctly and answered all my questions. His knowledge and willingness to help someone that is not tech savy just shows his level of professionalism. If I could give 10 stars I would. Thank you Joseph for all your help!!!!

Store

Tanseys

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2025

Great support service from Omar, cheers!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2025

Omar has been excellent, guiding me through the onboarding process, answering questions. I found Tiktok so difficult to navigate an dget set up so we can fulfil orders through Shopify and our regular 3PL... no brainer to use Quicksync and customer service is amazing

Store

Glaze

Using app

29 minutes

Total reviews

8

Average rating

4.6

5 / 5 Share

May 13, 2025

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2025

Absolutely outstanding support from Omar! Super friendly, fast, and solution-oriented – he took the time to answer all our questions in detail and even prioritized our store to speed things up. It’s rare to get such personal and helpful support these days. Thanks again, Omar – truly appreciated!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2025

Joseph from customer service was excellent and very patience with my requests. Highly recommended !

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2025

Easy to set up and support from Omar was amazing. Helped us get synced in minutes.

Store

Lune

Using app

About 3 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

April 30, 2025

Joseph was very helpful , typically most apps will have you onboard by yourself but Joseph handled the whole process which was amazing and the app so far seems promising!

Using app

31 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2025

Omar was very helpful and communication was great!

Using app

29 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2025

Omar is fantastic! Extremely responsive and talks through any questions/challenges I have!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2025

Omar has taken a huge workload off me by syncing 30,000 products onto tiktok shop for me, he's also been giving me tips and help for the future if i ever get stuck on how to navigate syncing! Great help so far!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2025

Joseph was very helpful in helping me install QS! I couldn't have done it without him.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2025

Very easy to use and Great customer Service, Kudos to Omar who Helped me through the process

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

April 23, 2025

Super Service vom Supporter Omar. Er hat sich sofort um unsere Probleme gekümmert. Service TOP!

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2025

I encountered difficulties connecting my Shopify store to TikTok Shop, but as soon as I logged into the QuickSync website, an agent named Joseph promptly offered assistance. He was incredibly helpful in syncing my products and provided valuable suggestions to set everything up correctly. Joseph even shared some useful video links to help me learn more about the process. He continues to help every time I need assistance.​ Joseph's patience and clear explanations made the entire experience stress-free and efficient. I truly appreciate the exceptional support and would highly recommend their service to anyone in need of assistance!

Using app

26 minutes

Total reviews

13

Average rating

4.7