All reviews

Rating Breakdown

  • 5
    94% (50 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    4% (2 ratings)

Reviews with Text

  • 100% (53)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 17, 2021

Gen from Prehook helped us take a quiz we had generated from a prior company and set up our Prehook quiz very quickly. Not only is Prehook awesome to work with, but they provide personalized feedback and detailed strategy to help us make the quiz top of mind! We love Prehook, and highly recommend them for quiz building.

Using app

2 months

Total reviews

13

Average rating

4.8

5 / 5 Share

Dec. 16, 2021

I used this app to create quiz funnels that would allow me to better serve the needs of my customers. Most people do not actually know what they want. But the do know what they dont want. Use this app for your quiz building unless you don't like doing things right. P.s. Gen was super helpful in giving me a walkthrough of how the app works! So much potential!!

Using app

9 days

Total reviews

5

Average rating

5.0

Developer Reply

Wow, thanks for the great feedback, we are thrilled to hear that you're able to simplify your customers' buying process with Prehook's quiz. Totally agree, there is limitless potential with the personalization you can do at scale, especially with Klaviyo + Attentive integration set up for email and SMS. excited to hear about your continued success! - Gen

5 / 5 Share

Dec. 1, 2021

Great customer service! Gen Furukawa answered all of my questions, even though my request was complicated. I can definetly recommend this app and also the customer service.

Using app

13 days

Total reviews

5

Average rating

4.0

Developer Reply

Thanks so much for sharing this, we love to solve complicated challenges, glad that we were able to find some resolutions! To your continued success! - Gen

5 / 5 Share

Nov. 23, 2021

We decided to use the Prehook App to help users that are not familiar with electric skateboards. As it is a niche product and we have different types of boards, it is common to find people who want to get an electric skateboard but don't know how to start. With Preehook, we are able to provide a personalised product recommendation and get more sales. UI: It is very simple to use. It was easy to set up the quiz and adjust it according to our needs. Support: Amazing support team! All responses were prompt, and the team went the extra mile whenever we needed to contact them. 11/10 Integrations: we integrated it with Klavyio, which was a little bit difficult to set up initially but now is working well. With this integration, we're able to nurture users that are not quite ready to buy.

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

Wow, we are so thrilled to read this review, thank you so much for taking the time to share your positive experiences with Prehook. So glad to hear that you are able to improve your on-site experience and email/nurture flows with Klaviyo. Super excited to see your continued growth! - Gen

5 / 5 Share

Nov. 8, 2021

Building the quiz was much easier than I expected. Choice of graphics was great. Support from Gen was outstanding! Everything turned out great!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2021

Prehook is the best quiz platform on the market! It absolutely crushes Octane & other competitors due to its usability + simplicity. It specializes in being quizzes for Shopify stores, funnels, and more. You can use it to learn more about your lists in Klaviyo with very easily implementable segmentation and as a prospecting tool to get more in the door. I highly recommend! 5/5 stars.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

We're excited to be using Prehook! The quizzes are easy to set up but if you do want some extra guidance their customer support is excellent. If you're looking to engage with and understand your customers better, Prehook is a no-brainer.

Using app

10 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 29, 2021

Big fan of Prehook! Their quizzes really helped improve our conversion metrics and helped customers find the right upsell item that they wanted. it also helped educate the customer throughout the buying process and their customer support was great in helping set it up!

Using app

About 18 hours

Total reviews

6

Average rating

5.0

Developer Reply

Yes, we believe that customer education is one of the hidden super powers with a quiz, so glad that you are seeing that benefit with Prehook. Thanks for using Prehook and sharing your experiences! - Gen

5 / 5 Share

Oct. 20, 2021

I really like this quiz app - easy to set up - lots of functionality - the support was fabulous - highly recommended!

Using app

28 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the feedback and review, we are so happy to hear that you like the app. To your continued growth! - Gen

5 / 5 Share

Oct. 11, 2021

Quizzes are a necessary part of any eCommerce strategy, and Prehook gives all you need to craft the perfect quiz to guide your customers or upsells products from your store. The support is amazing and the guys at Prehook are always available to help and guide you on the best use of the app. Also their newsletter is a gem!

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review, Mr. Dobelina! We're thrilled that you're using Prehook to help your marketing strategy, and thank you also for reading our newsletter! - Gen

5 / 5 Share

Sept. 24, 2021

Prehook is an awesome add to our sales funnel which brought us leads which we found converted very well. We saw our conversion rate noticeably rise, and resulted in great ROI on our investment in the Prehook app, Using the app is super easy, and didn't take long to get our quiz going. Great job!

Using app

4 months

Total reviews

4

Average rating

3.8

Developer Reply

We are so glad to hear that your sales funnel has been working in creating leads and conversions! We're thrilled to be a part of your success, keep crushing! - Gen

5 / 5 Share

Sept. 7, 2021

To whom it may concern, I have been on the scout for months on searching for plugins for my Shopify business. I really got, to be honest, I never received excellent support service like this before. The application/plugin is exactly what I was looking for in my quiz. If Shopify had 10 stars, I would give it without a doubt. Prehook continues with splendid work.

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for sharing your experience using Prehook -- our goal is to be a partner in your quiz and growth strategy, so it's been our pleasure to work with you on building out a quiz. Here's to your continued success! - Gen

5 / 5 Share

Aug. 24, 2023

This app had been a game changer for my skincare store. Recently, I have been unable to access customer data. I have made several attempts to contact them in the last 2 months but they have not replied any of my emails. Sadly, I would have to delete the app after nearly 2 years of delivering great results. Update I was contacted and made aware that they had not received any of my numerous emails. The issue was promptly rectified and in addition my account has been credited with 2 months subscription. Glad I can now access of our customer data. Amazing service guys!

Using app

Over 2 years

Total reviews

6

Average rating

4.8

Developer Reply

Wow, thank you so much for sharing your experience with Prehook, we are thrilled to hear how it's been a game-changer for you!! We are here for you as you continue to grow and test new quiz ideas, very excited to help you get to the next level of growth! - Gen

5 / 5 Share

Aug. 26, 2021

using the app was quick and easy! I love how interactive the final product turned out. Definitely looking forward to including more quizzes to my website (www.dezynr.shop)

Store

DEZYNR_

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for using Prehook, we are thrilled to hear that you love the product. We look forward to helping you sell more awesome earrings with a product recommendation from Prehook!

5 / 5 Share

Aug. 25, 2021

Great App, awesome support! We have it live on our site and it has given us tons of data to improve our products and customer experience.

Using app

30 days

Total reviews

13

Average rating

5.0

Developer Reply

YES!!! We built Prehook to help merchants capture more customer data to create a better product and customer experience, so thank you very much for sharing your experience!! - Gen

5 / 5 Share

Aug. 24, 2021

It took a while to set it up perfectly. Gen helped me accomplish what I wanted and now the app does everything I had in mind. Superior customer support!

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 17, 2021

Prehook is a great tool if you want to engage with your traffic and capture their preferences and email address. We have a prehook quiz at the top of our home page and we're collecting more data than ever before. Prehook are real people, you can reach out and chat with Gen the co-founder and he'll personally support you. Looking forward to growing our relationship with Prehook.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

We are looking forward to growing the relationship with you as well -- we're thrilled to hear about the data that you're gathering with the quiz and ability to engage your customers! Thanks so much for partnering with us! - Gen

5 / 5 Share

Aug. 10, 2021

As soon as we installed Prehook and started showing our quiz to website visitors, we saw an instant rise in conversion rates and AOV. It has helped improve our overall website experience and lets us learn more about our customer's pain points and then, recommends the most suitable health products to help solve our customer's problems now. We tried other quiz apps before but Prehook is the best on the app store–simple to set up, easy to use, beautiful design, price competitive, and best of all, it's helped skyrocket our email and SMS subscribers lists! But my favourite feature of Prehook is how the back end functionality has allowed us to use the data to more effectively retarget customers with relevant email marketing content and cross-sells that are driving repeat purchases. Gen and the Prehook team have been super helpful in guiding us to get the most out of the app and improve our quiz results! Personalized marketing is the future of e-commerce and I would highly recommend using the Prehook app for your business. My only regret is, I should've started using it sooner!

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

YES!!! We are thrilled that you are seeing a list in conversion rate and AOV. You are using the customer data in a very sophisticated manner with Klaviyo, so awesome to hear that the data is improving your omnichannel marketing -- email, SMS, paid ads etc. Thanks for using Prehook, excited for your continued growth! - Gen

5 / 5 Share

Aug. 9, 2021

The Prehook team went above and beyond to meet our expectations. They rushed to implement entirely new updates to the Klaviyo "product recommendation" integration at our request and delivered a perfected experience for us and our customers. Incredible. The app itself is wonderful, simple to set up, yet complex enough to accomplish whatever your needs might be. Prehook knocked it out of the park here. Thanks, guys.

Using app

2 months

Total reviews

6

Average rating

4.5

Developer Reply

Hi, thanks so much for the review and sharing your experience of working with us. It has been a pleasure to work with you all to ensure that you are able to make the most of the customer data gathered from the quiz. We're excited for your continued growth with quizzes and zero-party data! - Gen

5 / 5 Share

Aug. 4, 2021

Hi Guys, this is dparfumgirl and this review is from the best part of me because the makers of this app have gone over and beyond for my store. They created a whole new functionality just for me(they created the currency sign specific to my location in literally less than 24 hours), the support has been amazing i mean they had two separate teams working for lil me. This is hands down the best app for your quizzes. Also since i installed it i have been able to generate revenue from it. Thank you Gen, Thank you AZ. you guys are the very best. Doing my chicken dance lol.

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the kind words! It is a pleasure to work alongside you, and so glad to hear that you're seeing success with your fragrance quiz. to many more chicken dances of success! - Gen