Rapid Bundles & Upsell app

Muy buena atención! Gracias Arthur

Service au top trop reactif !!!!

Great value and support staff!

I’m updating my review from 1 to 3 stars because the team eventually escalated the issue properly and the app appears to be stable again. My main problem started with the Fixed Price feature. Without prior notice, its behavior changed and prices began being interpreted in the store’s main currency instead of the currency of each market. This caused incorrect prices to be displayed publicly across several international bundles, and I had to manually fix all of them. I stopped using that feature afterward. I later experienced intermittent issues with free gifts. In some real customer sessions, the gift was added to the cart but the discount was not applied, so the customer was charged for it. In others, the gift was not added at all. I was able to provide session recordings showing both problems. What concerned me most was the potential impact on conversions, since there is no way to know how many customers may have abandoned their purchase after seeing a free gift being charged or missing. Support was also frustrating at times because intermittent issues were sometimes considered resolved after a single successful test. The problems became serious enough that I started considering migrating to another app. That said, the team handled the situation much better in the end. They escalated the case, involved the developers directly, reviewed the recordings I provided, and made changes that appear to have stabilized the app. I haven’t noticed any new cart issues in the last few days. I appreciate the effort they made to address the situation, which is why I’m updating my rating to 3 stars. I still need to see longer-term stability before fully regaining confidence in the app.

Support is very good

Artur provided a very good support. No matter how difficult the question was, he solved it. I am very happy with the service and the app.

Le SAV est top, ils repondent rapidement aux problématiques qu'on rencontre

Super app de bundle et surtout Arthur, le meilleur conseiller, qui est super bien. C'est toujours lui qui me conseille et qui m'aide dans les tâches qui sont un peu complexes. Mais un support très agréable, très friendly et super réactif. Je recommande cette app à mille pour cent.

Esto me ha encantado mucho y el soporte es muy bueno

AMAZING

Great app! I recently configured post-purchase upsells for my Shopify store, and everything is working perfectly. The setup is intuitive, the funnel builder is easy to use, and customer support was very helpful. Highly recommended!

Muchisias Gracias por todo, la aplicacion muy intuitiva y con dudas sobre cosas que no sabia hacer el equipo de soporte me ayudo a configurar e inlcuise Arthur del equipo de soporte me configuro algo que yo no sabia

excellent