Rating

4.8

feedback

332

Reviews

chart

#519

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    13%
  • Less than a month
    38%
  • Less than a year
    29%
  • More than a year
    12%

Reviews Summary

The reviews for the Rapid Search Shopify App are overwhelmingly positive, with users praising its powerful search capabilities, fast and friendly customer support, and ease of use. Many users have mentioned that the app has significantly improved their store's search functionality and customer experience. The support team, especially Rebeka, has been highlighted for their quick responses and effective solutions to any issues that arise. However, there are a few negative reviews that mention concerns about the app deactivating search functions without notification and potential issues with search count tracking. Overall, the app seems to be highly recommended for its features and support, with users seeing a positive impact on their sales and customer satisfaction.

Highlights

Powerful search capabilities and improved customer experience
Fast and friendly customer support, especially Rebeka
Ease of use and positive impact on sales
Concerns about deactivating search functions without notification
Issues with search count tracking

Rating Breakdown

  • 5
    94% (312 ratings)
  • 4
    2% (5 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 93% (308)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 28, 2026

Wonderful app! I wish Shopify had a search feature of it's own, but this plugin works beautifully. Zero complaints.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

10/10 app, very kind people too.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Using app

--

Total reviews

3

Average rating

4.3

5 / 5 Share

Feb. 18, 2026

Very Helpfull

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review, we really appreciate it! We’re happy to hear you found our app helpful. Kind regards, Rebeka from the RS team

1 / 5 Share

Feb. 16, 2026

Stay away from this Search Bar. They can deactivate the search bar for 6 days without any notifications if there is a certain amount of searches exceeded. Mind you, if you have a big team, then your internal searches are counted and once you are over, they will deactivate the search. No real time customer service, too slow to respond. The only time they will respond the fastest is when you install the app for the first time, so that they can push you to upgrade to a paid plan and then when you cancel, they will email you immeditely asking you to upgrade to a higher plan and telling you that they don't have any fault. PAY one time for a search bar, who doesn't charge you or block you for search counts.

Using app

About 1 month

Total reviews

3

Average rating

2.3

Developer Reply

Thanks for your feedback! We are committed to transparency in how our policies operate, so we must respectfully clarify that several statements in this review are inaccurate. Our plans are based on sessions (not individual searches), and internal activity from logged-in Shopify admin accounts is not counted toward usage. Merchants receive automated email notifications at 90% and 100% of their session limit, along with visible in-app alerts, so there is advance notice before any limit is reached. If a plan’s session allowance is exceeded, the app temporarily pauses for the remainder of the billing cycle and automatically reactivates at the start of the next cycle, or immediately upon upgrading; it is never permanently disabled. We aim to provide timely, reliable support across time zones, and we’re happy to review usage together and help choose the right plan to ensure everything runs smoothly.

All reviews

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