Rating

4.8

feedback

433

Reviews

chart

#920

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    16%
  • Less than a month
    44%
  • Less than a year
    21%
  • More than a year
    7%

Reviews Summary

The Rapid Search Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its excellent search functionality, user-friendly interface, and customizable features. The customer support team, particularly Rebeka, is highlighted for being responsive, helpful, and going above and beyond to assist users with any issues. Users appreciate the prompt responses and effective solutions provided by the support team. Additionally, the app is commended for its ability to improve the overall shopping experience on Shopify stores, especially for those with large inventories or specific needs. However, there are a few negative reviews mentioning issues with pricing transparency, lack of specific features like sorting options, and difficulties with theme integration.

Highlights

Positive customer service experience and effective support from Rebeka
Excellent search functionality and user-friendly interface
Customizable features and improved shopping experience
Issues with pricing transparency and lack of specific features like sorting options
Difficulties with theme integration

Rating Breakdown

  • 5
    94% (409 ratings)
  • 4
    2% (7 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (6 ratings)
  • 1
    1% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 10, 2025

Greet app and great service!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2025

Wonderful app, does what it needs to, and does it well. The support by Rebeka was prompt and helpful as well. Very happy with using Rapid Search!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2025

RS Smart Search is a work of art. Cleanly displays what's RELEVANT whenever a person enters a search. And the price is fair for what it provides. Highly recommended.

Using app

6 months

Total reviews

74

Average rating

4.3

Developer Reply

Thank you for your feedback, we are thrilled to see you like our app. If you need any assistance, please feel free to reach out! Have a great day, Kind regards from the RS team:)

5 / 5 Share

April 2, 2025

Rebeka from the Support team provided a great alternative to hiding prices in the search feature by using a "hide-price" tag. Their developers added a condition to apply this within Rapid Search without affecting other areas. We appreciate their prompt support and effective solution!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for the review. We are happy we could help! Please do not hesitate to reach out if you need any further assistance:) Best regards, Rebeka from the RS team

5 / 5 Share

April 2, 2025

Using app

12 days

Total reviews

3

Average rating

3.7

Developer Reply

Hi there, Thank you for taking the time to leave us a review. We appreciate your support. Szép napot! Kind regards from the Rapid Search team

All reviews

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