RS: AI Search Bar & Filter
All reviews
Thank you so much for the 5-star rating, we really appreciate your support! ⭐ Kind regards, Rebeka from the RS team
Very Helpfull
Thank you for your kind review, we really appreciate it! We’re happy to hear you found our app helpful. Kind regards, Rebeka from the RS team
Stay away from this Search Bar. They can deactivate the search bar for 6 days without any notifications if there is a certain amount of searches exceeded. Mind you, if you have a big team, then your internal searches are counted and once you are over, they will deactivate the search. No real time customer service, too slow to respond. The only time they will respond the fastest is when you install the app for the first time, so that they can push you to upgrade to a paid plan and then when you cancel, they will email you immeditely asking you to upgrade to a higher plan and telling you that they don't have any fault. PAY one time for a search bar, who doesn't charge you or block you for search counts.
Thanks for your feedback! We are committed to transparency in how our policies operate, so we must respectfully clarify that several statements in this review are inaccurate. Our plans are based on sessions (not individual searches), and internal activity from logged-in Shopify admin accounts is not counted toward usage. Merchants receive automated email notifications at 90% and 100% of their session limit, along with visible in-app alerts, so there is advance notice before any limit is reached. If a plan’s session allowance is exceeded, the app temporarily pauses for the remainder of the billing cycle and automatically reactivates at the start of the next cycle, or immediately upon upgrading; it is never permanently disabled. We aim to provide timely, reliable support across time zones, and we’re happy to review usage together and help choose the right plan to ensure everything runs smoothly.
Powerful search APP, with a lot customer settings. Support is very fast, customer orientated and friendly.
Many thanks for the amazing feedback! It’s great to know the app’s features and our customer-focused support are working well for you. Best regards, Rebeka on behalf of the RS team
Very easy to setup and maintain just a little expensive whish there was some better pricing for small businesses.
Thank you for your valuable feedback and kind rating! You might find our yearly plan discount and our seasonal promotions (e.g. around Black Friday) helpful for keeping costs lower. Kind regards, Rebeka from the RS team
Quick response
Thank you so much for the 5-star rating! We’re glad to hear you were happy with our response time. Kind regards, Rebeka from the RS team
Many thanks for the 5 stars! Your support means a lot to us. Best regards, Rebeka from the RS team
this app disables the shopify search & discovery app and then if you ensign from their app your search functions in shopify are crashed
Hi! Thanks for your feedback. Rapid Search does not permanently disable Shopify Search & Discovery. When enabled, it replaces the storefront search experience by design, but Shopify’s native search is fully restored as soon as Rapid Search is disabled or removed. We apologize for the frustration. We reached out to clarify this misunderstanding! :)
Instantly made the shopping experience on our store 100% better.
Thank you so much for the 5 stars! We’re really happy to know the app has made such a big difference to your customers’ shopping experience. Best regards, Rebeka from the RS team
Hello! Thank you for taking the time to leave us a review, it is greatly appreciated. Best wishes, the RS team:))
RS adds incredible value to my site. We have seen an uptick in conversion since day one of use. The best feature is the instant search and the fact that the search logic can recognize miss spellings and search intent. This is core to our application arsenal.
Hi! Thank you so much for your amazing feedback and for sharing the impact Rapid Search has had on your site! We’re really happy to hear about the conversion uplift and that our instant search and typo-tolerance are valuable parts of your toolkit. Kind regards, Rebeka from the RS team
Works great, good service
Hello! Thank you for your kind review, we’re really glad to hear that the app works great for you and that you’re happy with our service! If there is anything else we can assist you with, please feel free to reach out. Best regards, Rebeka from the RS team
great app - thanks
Thank you for your great feedback, we really appreciate it! We’re happy to hear that you’re enjoying the app. Best wishes, Rebeka from the RS team :)
Excellent support and accommodated all my requests. Only had the app for a day but definitely the support is quick and efficient!
Thank you for your kind review and for giving our app a try! We’re here to help if you need any additional assistance while using the app. Best regards, Rebeka from the RS team
Great app and good responsive support, honestly boosted our sales instantly. Recommend.
Thank you for your amazing review, we’re so happy to hear that both the app and our support team have been helpful for you!:) Please don’t hesitate to contact us again if there’s anything else we can assist you with. Best regards, Rebeka, on behalf of the RS team
Thank you so much for the 5-star rating, we really appreciate your support! 🌟 If you ever have any questions or feedback, please feel free to reach out to us anytime. Kind regards, Rebeka from the RS team
i love the feature, and it still needs to be discovered. i just intall it for 5 minutes
Hi there! Thank you so much for your lovely review, it truly means a lot to us. If you ever have any questions or suggestions, please don’t hesitate to reach out! Kind regards, Rebeka from the RS team:)
App macht was sie soll. Ich bin zufrieden. DANKE
Hallo! Thank you so much for your positive review and for choosing our app! Best regards, Rebeka from the RS team :)
We’ve been using Rapid Search for our wholesale store and it has made a huge difference to our product discovery and customer experience. With a large SKU base, fast and relevant search is essential. Rapid Search handles this brilliantly. Setup is straightforward, and search results feel much more intelligent compared to default. Big shout-out to the support team too offering custom solutions tailored to our usage. That level of service keeps us loyal. Highly recommended for anyone serious about improving search performance and conversion.
Many thanks for your great feedback! We’re very happy that the app is working well for you, and we’re here for you if you need any further help or have questions. Kind regards, Rebeka on behalf of the RS support team
Lack of support for the business-critical tools. I hope they respond promptly to our questions.
We apologize for the confusion and inconvenience! Thank you for your patience while we sorted this out. Since this review was posted, we’ve had a meeting together, implemented theme updates, and worked on the requested development to improve your setup. If your experience has improved, we would truly appreciate it if you could consider updating your review to reflect the current status. Hoping to hear from you soon, Kind regards, Rebeka from the RS team:)
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