Callback Request

Oct. 14, 2023

We tried to contact the engineer several times because the Botton is not on the right place and we need a customization. But nobody answered. So the result is be deinstall the app and say goodby.

Nov. 16, 2022

Has most of the functionality needed, but really limited styling makes this app less useful than it could have been

Aug. 25, 2022

Great Service. Great help in Custom Positioning button. Highly recommended if you want to gain customer's trust.

July 20, 2022

I'd just want to leave feedback here saying that CallBack is a really well-made app. Must give a big thanks for the good support and help from the team.

June 9, 2022

HORRIBLE COMPANY! Good luck trying to get a simple task solved. They will take forever. Specifically a whole month. Still have not got my request done. Update: Call back request reached out to me. I have to say they went above and beyond to ensure satisfaction from me. Having a call with them changed the way I perceive them. They have also sent me blog post. Would definitely ask for that because they are amazing and well worth it. In conclusion I would highly recommend them. they are amazing people to work with. Thank you guys!

May 18, 2021

Incredible app, it has already increased our sales visibly. Thanks for a great app and world class support.

March 25, 2021

This app has the potential to increase my sales exponentially. Ahmad is very knowledgeable about Shopify and e-commerce for higher-priced goods, both of which I found refreshing. We worked on a zoom call, got the app set up, and he even offered to fix a few other minor template issues while he was installing the app. I couldn't be more positive about the experience.

Feb. 17, 2021

I had an one hour call with Ahmad to explore the opportunities and how to better use Call Back App and Shop Phone to increase sales and recover abandoned check out . Ahmad is a very knowledgeable and kind person, and both of his products are helping my business grow. Thanks!

Nov. 5, 2020

This app has improved our response times and customer experience. The developers service and support is fast and efficient, and nothing is too much for them to look at for you. I would definitely recommend this app as part of your customer service and support capabilities for your site.

Sept. 18, 2020

The call back app has been made a big difference to our store and the revenue it generates. By allowing customers to choose the medium they would like to be contacted in, plus the analytics to show how many conversions come from using the app have made this one of our favourite Shopify apps. I think every store should have this app installed as the value versus cost benefit is huge! Do yourself a favour and install it today!

Sept. 13, 2020

The support is extremely helpful and got a custom button on my site installed quickly. I have just installed the app, so I can't judge how well it converts for me, but I am excited to see the results.

Sept. 7, 2020

This app was just what I was looking for and works as advertised. Customer service was fast and friendly. Ahmad one of the service reps even made some very useful suggestion as far as placement of the callback widget on my site. Would recommend this app to others.

April 4, 2020

Selling high prices items like unique 1 of a kind original artwork is difficult online. So having conversations over the phone to close the sale is important.

April 3, 2020

This is an amazing app, it ensures we get sales and support. I love the notification stating that a Callback Request has been successful and money is in the bank. These guys are thinking creatively and actually helping people with simple apps. Not bloated with unnecessary features. I like the use of the phone in this day and age. It converts. God Bless you guys, stay in touch! Ted

Feb. 28, 2020

Callback Request went FAR BEYOND what I expected of any app developer. Their support team actually took the time to review our business model and came up with suggestions that improved the buying experience! Now, I don't know about you but I have never had any other app developer do that. If you operate any kind of B2B store you need this app. It is the BEST app for calling back customers and PERFECT for quoting/closing deals over the phone. THANK YOU!

Jan. 9, 2020

Great support. Great application. Has helped us close on a large number of sales. Ahmad helped us to integrate it on the store. First class service

Jan. 8, 2020

Very nice App that does the trick for customers who havent decided which product do choose! The Whatsapp integration is very usefull since this is relatively new as a marketing channel in europe! The support is very friendly and helps with customization - free for teh first time! I would recommend this to absolutely erveryone whos in search of an easy way to get in touch with customers! Thank you guys for doing a great job and making my life easier!

Dec. 30, 2019

Amazing app, very friendly to use! Customer service is very reactive, definitely a good one to use! Can't wait to receive my first requests ;)

Dec. 26, 2019

Works cool on my website Sends a email once someone makes a request and makes it easy for customers to send a reply

Dec. 17, 2019

Easy to set up and a great way to engage with shoppers WHILE they are still on site. Load speed wasn't affected and the app is intuitive to shoppers. If your team is serious about conversion. Buy this app