Razorpay COD & Magic Checkout
Boost conversions & reduce fake orders on Magic Checkout!
Rating
3.5
feedback
28
chart
#1,423
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
11%
-
Less than a day
7%
-
Less than a month
18%
-
Less than a year
64%
-
More than a year
0%
Reviews Summary
The reviews for the Razorpay Magic Checkout app on Shopify are mixed, with both positive and negative feedback. Positive aspects include the smooth and customer-friendly checkout experience, quick integration, responsive support team, reduction in fake orders, and overall improvement in conversion rates. On the other hand, negative themes include poor customer support, slow communication, issues with onboarding, bugs in the app, and lack of certain features like EMI activation and custom rules for COD fees and shipping charges.
Highlights
All reviews
Nov. 15, 2025
Tried to contact the customer support for onbaording and setup and really disappointed. Very worst customer support experience.
Oct. 22, 2025
Very worst support team, you couldn't connect with them directly or talk directly. Hard to activate and hard to get connect with support. They must set-up a team for walk through or installation check-up etc., since it affects the functionality of checkout page. May be in future after some months they will solve these issues..
Oct. 10, 2025
Be careful before you use this app!! support team create ticket only no result i suggest go with gokwik integration or other any integration as this not good app Very bad experience with the support team; they just come with many merchants and do fast integration and if there is issue in integration, no one responds to you
Aug. 12, 2025
Very bad onboarding experience with Razorpay Magic Checkout. The team is not helpful and shows no real interest in onboarding new customers. Communication is slow, and support feels unprofessional. If you’re looking for smooth integration and responsive service, I would suggest exploring other payment solutions.
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