Razorpay COD & Magic Checkout
Boost conversions & reduce fake orders on Magic Checkout!
Rating
3.3
feedback
31
chart
#1,345
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
6%
-
Less than a month
23%
-
Less than a year
65%
-
More than a year
0%
Reviews Summary
The reviews for the Shopify App are mixed, with both positive and negative feedback. Positive aspects include smooth checkout experiences, fast payments, helpful support teams, and features like reducing fake orders and improving customer satisfaction. On the other hand, negative themes include poor merchant support, slow communication, unprofessional setup during troubleshooting calls, issues with integration, and bugs in the app. Some users also mentioned difficulties in activating certain features and lack of responsiveness from the support team.
Highlights
Review RSS Feed
All reviews
March 15, 2026
The merchant support is terrible, there is no way to get any resolution done
March 9, 2026
No option to integrate via API credentials. Stuck with Axis UniPG account powered by Razorpay.
Feb. 22, 2026
Poor Experience with the support team. 1. Took all the time in the world to respond to my magic checkout queries, and that too didnt resolve it. 3 days to even respond, and even after not resolving the issue during one troubleshooting call, took another 3 days to get back.. You will not be able to make money if your website checkout process is this unreliable. 2. They had multiple business owners in the resolution call, i find it strange that your shopify store is shared in front of everyone. it was very unprofessional setup 3. It was a sea difference experience with the initial support vs later support. Giving 2 stars as 1 star is too poor, but again you are losing sales if your business is not up and running after marketing your website.
Oct. 22, 2025
Very worst support team, you couldn't connect with them directly or talk directly. Hard to activate and hard to get connect with support. They must set-up a team for walk through or installation check-up etc., since it affects the functionality of checkout page. May be in future after some months they will solve these issues..
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