Razorpay COD & Magic Checkout
The reviews for the Shopify App, Magic Checkout by Razorpay, are mixed with both positive and negative feedback. Positive themes include the smooth and fast checkout experience, helpful support team, reduction in fake orders, and seamless integration. Customers appreciate the auto-filled details, multiple payment options, and improved conversion rates. However, negative themes revolve around issues with customer support, slow communication, lack of resolution for payment problems, and unprofessionalism in handling queries. Some users also faced difficulties with integration, API credentials, and bugs within the app.
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The magic checkout is stopping my customer to make the payment. I was not sure from when this is started happening. I do check my payment methods once in a week. There is no resolution quickly, we have to wait for 24-48 hours
The merchant support is terrible, there is no way to get any resolution done
try once. if having issue with implementation or have query then uninstall it and find other solution becuase there are no one will help you to fix issue or resolve your query. it's has be 4-5 days and still didn't found solution on my issues. also there are no proper documentation.
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