Razorpay COD & Magic Checkout
The reviews for the Shopify App are mixed, with both positive and negative feedback. Positive aspects include a smooth checkout experience, fast integration, responsive support team, reduction in fake orders, and improved customer satisfaction. On the other hand, negative aspects mentioned in the reviews include poor merchant support, slow communication, lack of API integration options, unprofessional support setups, and issues with activation and onboarding. Some users also reported bugs and difficulties in getting issues resolved.
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The merchant support is terrible, there is no way to get any resolution done
try once. if having issue with implementation or have query then uninstall it and find other solution becuase there are no one will help you to fix issue or resolve your query. it's has be 4-5 days and still didn't found solution on my issues. also there are no proper documentation.
No option to integrate via API credentials. Stuck with Axis UniPG account powered by Razorpay.
Poor Experience with the support team. 1. Took all the time in the world to respond to my magic checkout queries, and that too didnt resolve it. 3 days to even respond, and even after not resolving the issue during one troubleshooting call, took another 3 days to get back.. You will not be able to make money if your website checkout process is this unreliable. 2. They had multiple business owners in the resolution call, i find it strange that your shopify store is shared in front of everyone. it was very unprofessional setup 3. It was a sea difference experience with the initial support vs later support. Giving 2 stars as 1 star is too poor, but again you are losing sales if your business is not up and running after marketing your website.
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