MARBLE-MADNESS GmbH review for Real ID ‑ ID verification

3 / 5

Jan. 12, 2022

App-idea is good, and maybe very useful in US or other countries. But it does not work with german passes and also not with german driver-licences. - A better personalisation and translation for the customer frontend would be helpful, as you cannot translate the User interface into another language. People must speak english. Maybe we are coming back in future after the app is more mature.

Using app

About 1 month

Total reviews

1

Average rating

3.0

Developer Reply

Hi, Thank you so much for the helpful feedback - yes multi-lingual support for Spanish, German & French is on our roadmap. We're in the middle of making big changes to the frontend ID verification flow to support this as well as make it even more intuitive for your customers. The German Licenses & Passports support should be working however, we're investigating if the algorithm is having issues recognizing those and I'll update this comment when we learn more. If anything else comes to mind, please don't hesitate to ask you can reach me at [email protected] - happy to have you back and yes expect changes. Have a great day.

Real ID ‑ ID verification for Shopify
Real ID ‑ ID verification
4.9 star
37 reviews

Real ID, modern ID verification for eCommerce

Developer
Shopify App Store