Xero & QuickBooks Smart Sync for Shopify

Xero & QuickBooks Smart Sync

Sync Sales, Payouts, Fees & Inventory to Xero and QuickBooks

Rating

4.7

feedback

66

Reviews

chart

#2,235

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    5%
  • Less than a month
    17%
  • Less than a year
    38%
  • More than a year
    39%

Reviews Summary

The reviews for the Reconcile.ly app are overwhelmingly positive, with users praising the excellent customer service and time-saving features. Many users highlighted the helpfulness of the support team, mentioning specific team members who provided prompt assistance. The app was commended for its ease of use and effectiveness in syncing Shopify transactions with Xero. Users mentioned that the app saved them significant time and effort in reconciling payments and invoices. However, there were a few negative reviews mentioning issues with support response times and bugs that affected Xero accounting. Despite these challenges, the majority of reviews highly recommended the app for its seamless integration and efficient functionality.

Highlights

Excellent customer service and support
Time-saving features
Ease of use and effectiveness in syncing transactions
Positive impact on reconciliation process
Some issues with support response times and bugs

Rating Breakdown

  • 5
    94% (62 ratings)
  • 4
    3% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    2% (1 ratings)

Reviews with Text

  • 100% (66)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 1, 2026

I always get such amazing service from the team at Reconcile.ly. They are always happy to help. Great team!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 23, 2026

fast response

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Excellent! really helpful team. Works well.

Store

SOAKE

Using app

4 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Sept. 8, 2025

We desperately wanted this app to work for us. Support team would disappear for weeks or months at a time and was never able to fully sync transactions through without errors resulting in a significant amount of time manually reviewing, editing or deleting transactions. Developer has since billed us nearly $1000 and we have had to stop integration and delete all invoices as a result of ongoing syncing issues Requests for refunds or resolving issues were ignored despite repeated efforts. Sadly cannot recommend.

Using app

About 1 year

Total reviews

1

Average rating

1.0

5 / 5 Share

June 11, 2025

Good integration, customer service is great too!

Using app

5 months

Total reviews

2

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more