Xero & QuickBooks Smart Sync for Shopify

Xero & QuickBooks Smart Sync

Sync Sales, Payouts, Fees & Inventory to Xero and QuickBooks

Rating

4.6

feedback

63

Reviews

chart

#2,315

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    5%
  • Less than a month
    17%
  • Less than a year
    38%
  • More than a year
    40%

Reviews Summary

The reviews for the Reconcile.ly app are overwhelmingly positive, with users praising its time-saving capabilities, ease of use, and excellent customer service. Many users highlight the app's seamless integration with Xero and Shopify, making the reconciliation process quick and efficient. The support team, particularly individuals like Neo, Eric, and Ramon, receive high praise for their responsiveness and effectiveness in resolving issues. Users appreciate the app's ability to automate tasks and reduce manual work, ultimately improving their accounting processes. However, there are a few negative reviews mentioning issues with billing, syncing errors, and delayed customer support responses.

Highlights

Time-saving capabilities and efficiency
Excellent customer service
Seamless integration with Xero and Shopify
Automation and reduction of manual work
Issues with billing and delayed customer support responses

Rating Breakdown

  • 5
    94% (59 ratings)
  • 4
    3% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    2% (1 ratings)

Reviews with Text

  • 100% (63)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Sept. 8, 2025

We desperately wanted this app to work for us. Support team would disappear for weeks or months at a time and was never able to fully sync transactions through without errors resulting in a significant amount of time manually reviewing, editing or deleting transactions. Developer has since billed us nearly $1000 and we have had to stop integration and delete all invoices as a result of ongoing syncing issues Requests for refunds or resolving issues were ignored despite repeated efforts. Sadly cannot recommend.

Using app

About 1 year

Total reviews

1

Average rating

1.0

5 / 5 Share

June 11, 2025

Good integration, customer service is great too!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2025

The team were very helpful with my query!

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

March 24, 2025

Saves me DOZENS of hours a month & the support team is great. Thanks team!

Store

Aviary

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 20, 2025

I would recommend this app, which works perfectly most of the time. There is an online Chat helpline if you have any problems and the team are pretty quick to respond.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

All reviews

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