Xero & QuickBooks Smart Sync for Shopify

Xero & QuickBooks Smart Sync

Sync Sales, Payouts, Fees & Inventory to Xero and QuickBooks

Rating

4.7

feedback

66

Reviews

chart

#2,268

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    5%
  • Less than a month
    17%
  • Less than a year
    38%
  • More than a year
    39%

Reviews Summary

The reviews for the Reconcile.ly Shopify App are overwhelmingly positive, highlighting its time-saving capabilities and excellent customer service. Users appreciate the app's seamless integration with Xero, making reconciliations quick and easy. The support team, including members like Neo, Eric, and Ramon, is praised for being responsive, helpful, and efficient in resolving any issues that arise. Customers also mention the app's user-friendly setup process and its ability to handle multiple payment gateways and currencies effectively. However, there are a few mentions of delayed responses from customer service in some cases.

Highlights

Time-saving capabilities and efficiency in reconciliations
Excellent customer service and responsive support team
Seamless integration with Xero and multiple payment gateways
User-friendly setup process
Occasional delays in customer service responses

Rating Breakdown

  • 5
    94% (62 ratings)
  • 4
    3% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    2% (1 ratings)

Reviews with Text

  • 100% (66)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 1, 2026

I always get such amazing service from the team at Reconcile.ly. They are always happy to help. Great team!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 23, 2026

fast response

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Excellent! really helpful team. Works well.

Store

SOAKE

Using app

4 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Sept. 8, 2025

We desperately wanted this app to work for us. Support team would disappear for weeks or months at a time and was never able to fully sync transactions through without errors resulting in a significant amount of time manually reviewing, editing or deleting transactions. Developer has since billed us nearly $1000 and we have had to stop integration and delete all invoices as a result of ongoing syncing issues Requests for refunds or resolving issues were ignored despite repeated efforts. Sadly cannot recommend.

Using app

About 1 year

Total reviews

1

Average rating

1.0

5 / 5 Share

June 11, 2025

Good integration, customer service is great too!

Using app

5 months

Total reviews

2

Average rating

5.0

All reviews

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