Rating

4.9

feedback

78

Reviews

chart

#2,190

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    5%
  • Less than a month
    17%
  • Less than a year
    32%
  • More than a year
    45%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising its ease of use, time-saving capabilities, and excellent customer support. Users appreciate the app's functionality in syncing Shopify orders and payments seamlessly with Xero, making reconciliation a breeze. The support team, particularly individuals like Neo, Eric, and Eyal, are highlighted for their prompt and efficient responses to queries and issues, ensuring a smooth experience for users. Additionally, users commend the app for its multi-currency support, backdating capabilities, and the option to consolidate transactions, which are especially beneficial for businesses with complex accounting needs. Overall, the app is highly recommended for its effectiveness in simplifying ecommerce accounting processes and improving efficiency.

Highlights

Ease of use and time-saving capabilities
Excellent customer support
Seamless syncing with Xero
Multi-currency support and backdating capabilities
Efficient issue resolution and prompt responses

Rating Breakdown

  • 5
    95% (74 ratings)
  • 4
    3% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 24, 2025

Saves me DOZENS of hours a month & the support team is great. Thanks team!

Store

Aviary

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

March 20, 2025

I would recommend this app, which works perfectly most of the time. There is an online Chat helpline if you have any problems and the team are pretty quick to respond.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

Helpline is super helpful and pro-active

Store

AUTOID

Using app

Over 2 years

Total reviews

9

Average rating

4.4

5 / 5 Share

Oct. 21, 2024

Love this app - what a time saver! - Really simple to set up and great support from the team

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2024

Neo from the support team was really helpful through back and forth in working through some issues we were experiencing in the way our orders were showing up as invoices in Xero

Using app

About 2 months

Total reviews

1

Average rating

5.0

All reviews

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