Xero & QuickBooks Smart Sync
Xero & QBO Sync by Reconcilely
Rating
4.6
feedback
64
chart
#2,227
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
5%
-
Less than a month
17%
-
Less than a year
38%
-
More than a year
39%
Reviews Summary
The reviews for the Reconcile.ly app are overwhelmingly positive, with users praising its time-saving capabilities and excellent customer service. Many users mentioned that the app seamlessly integrates Shopify with Xero, making the reconciliation process much easier and more efficient. The support team, particularly individuals like Neo, Eric, and Ramon, received high praise for their quick responses and effective resolutions of any issues. Users appreciated the app's functionality, ease of setup, and the ability to customize settings to suit their needs. However, there were a few negative reviews mentioning issues with billing, syncing errors, and delayed customer service responses.
Highlights
Review RSS Feed
All reviews
Sept. 8, 2025
We desperately wanted this app to work for us. Support team would disappear for weeks or months at a time and was never able to fully sync transactions through without errors resulting in a significant amount of time manually reviewing, editing or deleting transactions. Developer has since billed us nearly $1000 and we have had to stop integration and delete all invoices as a result of ongoing syncing issues Requests for refunds or resolving issues were ignored despite repeated efforts. Sadly cannot recommend.
March 24, 2025
Saves me DOZENS of hours a month & the support team is great. Thanks team!
March 20, 2025
I would recommend this app, which works perfectly most of the time. There is an online Chat helpline if you have any problems and the team are pretty quick to respond.
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