Rating

4.9

feedback

78

Reviews

chart

#2,275

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    5%
  • Less than a month
    17%
  • Less than a year
    32%
  • More than a year
    45%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising its time-saving capabilities and excellent customer support. Users appreciate the ease of setup and the efficiency of the app in syncing Shopify orders with Xero for accounting purposes. The support team is highlighted for being responsive, helpful, and proactive in resolving any issues that users encounter. Additionally, users mention the app's user-friendly interface and its ability to streamline the reconciliation process. However, there was one negative review mentioning a bug that caused issues in Xero accounting and slow customer service response.

Highlights

Time-saving capabilities and efficiency in syncing orders with Xero
Excellent customer support and responsiveness
User-friendly interface and ease of setup
Proactive resolution of issues
One negative review mentioning a bug and slow customer service response

Rating Breakdown

  • 5
    95% (74 ratings)
  • 4
    3% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 24, 2025

Saves me DOZENS of hours a month & the support team is great. Thanks team!

Store

Aviary

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

March 20, 2025

I would recommend this app, which works perfectly most of the time. There is an online Chat helpline if you have any problems and the team are pretty quick to respond.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

Helpline is super helpful and pro-active

Store

AUTOID

Using app

Over 2 years

Total reviews

9

Average rating

4.4

5 / 5 Share

Oct. 21, 2024

Love this app - what a time saver! - Really simple to set up and great support from the team

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2024

Neo from the support team was really helpful through back and forth in working through some issues we were experiencing in the way our orders were showing up as invoices in Xero

Using app

About 2 months

Total reviews

1

Average rating

5.0

All reviews

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