All reviews

Rating Breakdown

  • 5
    93% (62 ratings)
  • 4
    4% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 18, 2024

It has been great! Reconciles everything so quickly and with ease, great customer service too.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Dear merchant, Thank you for taking the time to review our app and service! 😊 We’re more than happy to be always there for you. Looking forward to seeing your business grow. 🚀 Sending you our lovely vibes, Reconcilely team

5 / 5 Share

April 3, 2024

Very good app if you have lots of reconciliations to do, easy to use. If from some reason something goes wrong, which happens rarely, there is a help line with a speedy reply.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Dear valued merchant, We're immensely grateful for your valuable review of our app and service! 🥳 Your feedback is truly invaluable to us. Be assured, we remain dedicated to delivering excellence at every turn! 🚀 Warm regards, The Reconcilely Team

5 / 5 Share

April 2, 2024

I have converted from Quickbooks to Xero recently and was looking for a new Shopify Integration app. The Reconcile.ly team have been really helpful with any mapping issues.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Dear valued merchant, We extend our heartfelt gratitude for taking the time to review our app and service! 🥳 Your feedback means the world to us. Rest assured, we will continue striving to deliver nothing but our very best! 🚀 Best regards, The Reconcilely Team

5 / 5 Share

March 21, 2024

A really good app with great support!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Dear merchant, Thank you for taking the time to review our app and service 🥳! We’ll keep delivering our best 🚀! With love, Reconcilely team.

5 / 5 Share

March 10, 2024

Reconcile.ly has really good team they give their best to sort the issues promptly.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Dear valued merchant, Your glowing review brightened our day!🌟 We are genuinely thrilled to hear that you are enjoying the Reconcilely app and our support. 🙏 Rest assured, assisting you with any questions or concerns is our pleasure. Warm regards, The Reconcilely Team

5 / 5 Share

June 26, 2024

Very helpful app and great customer service too.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Dear merchant, Thank you so much for spending time and reviewing our app!🤩 With love.🥰

5 / 5 Share

Jan. 17, 2024

Reconcile.ly has made reconciling payments in Xero much easier! New features are making ecommerce accounting so much faster, easier, and automated.

Using app

Over 1 year

Total reviews

3

Average rating

3.7

Developer Reply

Goodbye manual reconciliation! Let's go! 🤜🤛

5 / 5 Share

Jan. 5, 2024

Amazing product and service! Tried a few Xero and Shopify sync apps and this one was by far the best, saved me hours. I needed assistance backdating payouts and Neo was so helpful - made everything a breeze:)

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

It was a pleasure to help you get going. Our goal is to save you those meaningful hours so you can reinvest them where it matters most: selling product and generating profit. Cheers! Neo

5 / 5 Share

Oct. 20, 2023

Great app and great service! Effortlessly synced my payouts with Xero for reconciliation. Highly recommended!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review! 🤜🤛

5 / 5 Share

July 18, 2023

Great Customer Service - extremely quick in sorting out problems via online chat with very helpful agent. Ap works like a dream and syncs seamlessly with Xero withot faults.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

We pride ourselves in delivering top-tier customer service and I'm so glad our team has been able to do the same for you. Please don't hesitate to get in touch if you ever run into any issues or feature requests!

5 / 5 Share

July 3, 2023

This app does it all. There is no other Shopify to Xero app that does what reconcilely does. Their support team goes above and beyond to make sure they get you what you need. The app functionality is flawless and so easy to understand. Thank you Reconcilely for making my life so much easier. I highly recommened this app!

Using app

24 days

Total reviews

3

Average rating

5.0

Developer Reply

We're thrilled you're happy with the results from using our app. Keep saving that time and enjoy it! All the best!

5 / 5 Share

March 19, 2023

When ever I have had an issue whether be user error or system error, the friendly help desk is always there with prompt and efficient response and resolutions.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Appreciate you friends, thanks so much for the glowing review. Please get in touch if anything is needed or requested on your end!

5 / 5 Share

Feb. 16, 2023

App works great and allows me to get product volumes into Xero so I can run additional reports. Customer service is up there with the best. Any problems are solved within minutes.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

You're a star, it's been our pleasure to contribute our small part in the success of Ancestral Nutrition! Looking forward to continuing our awesome partnership together. Be well and continue succeeding!

5 / 5 Share

Feb. 2, 2023

The functionality of the app is good. We run 3 different shopify stores and the app is pivotal in porting our sales over to Xero as an invoice record for our daily reconciliation. We ran into some issues with billing spanning late 2022 to now but thankfully Eric and the team were able to resolve this and get us back on track and assist with invoice mapping to ensure we imported correct data.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello. Looks like you submitted two identical reviews. I’m sorry you had this experience with the app. Stability is one of our staples, and sometimes things can certainly get in the way should Xero APIs not play nice, as is the case whenever we attempt to collect ledger accounts if the API is down. This can cause unforeseen results in which our only option is to react. The extreme majority of our customers don’t experience the volume of bugs you are describing, which is why I’d like to followup to understand your issues a little better and solve them for you. It seems you also have open support tickets. It would be ideal to be able to solve your support tickets and resolve this for you. Looking forward to it

5 / 5 Share

Jan. 12, 2023

Works well to reconcile our Shopify payments to Xero. Also, very responsive and helpful support team.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

Nelvin has been absolutely amazing. Thank you. Every support request has been resolved promptly and with professionalism.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Nelvin is the bomb! Thank you so much for trusting us to be your solution for Shopify order reconciliation over the past 2+ years!

5 / 5 Share

Sept. 27, 2022

Really awesome app and even better service! Would highly recommend to others. The service is better than most companies I have worked with.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Really appreciate your review. It's been our pleasure to be at your service over these past 2+ years :)

5 / 5 Share

Aug. 22, 2022

Support is very knowledgeable. Customer service is amazing as well. Keep up the excellent service you are providing.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your review and are grateful for the opportunity to be your solution! Please don’t hesitate to get in touch if you need anything.

5 / 5 Share

Aug. 22, 2022

When I was syncing all the previous orders last month, there are some errors that I encountered. So I reach out to the customer support contact via chat. They're quick to respond very helpful. Keep up the good work. I really appreciate their immediate response to help us. Thank you so much!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Really appreciate your review, it’s our mission and we are passionate by driving results lime yours. Please never hesitate to get in touch if you need anything or have any feature requests. All the best!

5 / 5 Share

June 7, 2022

Really fantastic customer service. This app definitely makes my life a lot easier. Thanks so much guys.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate you! Thanks for choosing Reconcilely to automate your Shopify accounting 🤗