Reconcilely: Xero & QBO Sync
Overall, the reviews are overwhelmingly positive about the app’s core value: it saves merchants a significant amount of time by automating Shopify-to-Xero reconciliation, syncing payouts, invoices, and payments accurately, and handling features like PayPal, Stripe, multi-currency, FX, and country/VAT mapping. Many reviewers say it is easy to set up, reliable most of the time, and especially useful for businesses with high transaction volumes or multiple stores. The support team is a major strength throughout the reviews, with frequent praise for fast responses, helpful chat support, knowledgeable staff, and proactive problem-solving that often resolves issues quickly and reduces stress. The negative feedback is much smaller in volume but important. A few reviewers report outages, syncing bugs, or transactions not moving through correctly, which created manual cleanup work and, in some cases, accounting errors. Some users also mention inconsistent or slow support, including delayed replies, disappearing support, or unresolved billing/refund disputes. Pricing is occasionally described as expensive, and a few reviewers note that setup needs to be done carefully to avoid issues. Even so, the dominant impression is that the app delivers strong time savings and dependable accounting automation, with support often making the difference when problems arise.
Although this app has not been cheap, it has worked extremely well for us over the past year and a half. It's made reconciling both PayPal payments and Shopify payments so much easier in Xero. We have had the occasional issue which was always resolved quickly by support using the chat. Personally I rate this as a very good app that made business much easier when using Shopify for front of house and Xero in the backend. We used it for Multi Currency which again worked very well. As with most apps it's important to set it up correctly and there are a few things to be careful of in here, but support helped with that when we started using it back in May 2024
app went down for 2-3 days with no update from the dev team. Seems to be working again
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