Xero & QuickBooks Smart Sync
The reviews for the Reconcile.ly app are overwhelmingly positive, with users praising the excellent customer service and time-saving features. Many users appreciate the quick response from the support team and the ease of setting up the app. The app is commended for its efficiency in syncing Shopify payments to Xero, saving users hours of manual work. Users also highlight the helpfulness of specific support team members like Neo, Eric, and Ramon. However, there are a few negative reviews mentioning issues with syncing transactions and delays in customer support responses.
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Although this app has not been cheap, it has worked extremely well for us over the past year and a half. It's made reconciling both PayPal payments and Shopify payments so much easier in Xero. We have had the occasional issue which was always resolved quickly by support using the chat. Personally I rate this as a very good app that made business much easier when using Shopify for front of house and Xero in the backend. We used it for Multi Currency which again worked very well. As with most apps it's important to set it up correctly and there are a few things to be careful of in here, but support helped with that when we started using it back in May 2024
app went down for 2-3 days with no update from the dev team. Seems to be working again
I always get such amazing service from the team at Reconcile.ly. They are always happy to help. Great team!
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