LBXS SKIN review for Upsell.com ReConvert Bundles
July 20, 2024
I usually do not like when I have to refer to chats and emails for app assistance but this was top tier!! Anastassia was awesome! She was at my service to answer queries and even offered to relieve me by handling some of the adjustments herself. Stellar customer service!
Thank you for your review of our Shopify app! We're so glad to hear that you found Alex to be awesome and that he was able to help you with your queries. We put a lot of time and effort into training our customer service agents to be helpful and responsive, and we're glad to hear that it's paying off. We're also glad to hear that you're happy with our app. We designed our app to be easy to use and effective, so that merchants of all levels of experience can use it to grow their businesses. We're so happy that you had a positive experience with Alex and our app. We hope that you'll continue to use our app and that it helps you to achieve your e-commerce goals. Sincerely, ReConvert team I would also like to add that Alex is a valuable member of our team, and we're lucky to have him. He's always willing to go the extra mile to help our merchants, and he's always looking for ways to improve our customer support. If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help.
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